Edmund was a big help in assisting me…
Edmund was a big help in assisting me to setup my Lyca prepaid SIM and convert it to eSIM. He guide me from start to finish.
4.4
Great
235 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Lyca Mobile NO receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
It was a bit of a struggle to get…
It was a bit of a struggle to get everything working, but the service was solid and I appreciated Edmund's help in activating my sim card.
My guy Edmund was very pleasant to…
My guy Edmund was very pleasant to speak to and made the experience much much easier than going to the store
I want to highlight the excellent…
I want to highlight the excellent service provided by Edmond during a recent customer interaction. When he received a call from a me seeking assistance of my subscription, he responded with professionalism, empathy, and clarity. He took the time to listen attentively, asked the right questions, and guided me through the necessary steps in a calm and reassuring manner. What truly stood out was his ability to simplify complex information, making it easy for me to understand their options. His patience and dedication left a positive impression and demonstrated a strong commitment to customer satisfaction. Edmond is an asset to the team, and his approach reflects the high standards of service we strive to maintain. Keep up the great work!
Company details
Information provided by various external sources
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Contact info
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Website
lyca-mobile.no
All reviews
235 total • Write a review
Showing 11 - 20 of 231 reviews
PL
There is a big difference between an…
There is a big difference between an advisor asking to be reviewed/mentioned by a customer and a customer asking if it is ok for the advisor to be reviewed/mentioned. And all I can say is that I have been having the best technical support from Martin so far, and I asked him if it ok for him to be mentioned. Martin has been very responsive, straight to solving the issue, and very helpful. I will keep using Lyca, despite some issues, because I'm confident that I can always get back to a great technical advisor like him. Tusen takk! :)
Date of experience: May 28, 2025
CL
Cys Lock
US
I tried to buy an esim thru website…
I tried to buy an esim thru website twice unsuccessful but i was charged on my card. Its been 3 days have been passed yet no refunds. Who should i talk or email to? Update: Help desk Marianne reached out and guided me thru the process. Will recieve refund within 5-7 working days. Thank you very much
Date of experience: May 14, 2025
JM
Edmon the nice costumer agent
A big thanks to Edmon for being so helpful and it was a very easy conversation with him 😊
Date of experience: May 7, 2025
MV
Helt elendig kundeservice
Helt elendig kundeservice. Fik lovning på tilbagebetaling på grund af et fejlkøb for langt over en måned siden. Allerede den gang fik jeg besked om at jeg ville blive refunderet inden for 5-7 arbejdsdage…. Det eneste jeg har modtaget siden er samme besked, nogen gange flere gange dagligt.
Date of experience: April 29, 2025
SE
It was such a good conversation with…
It was such a good conversation with Edmond. Step by step helping me through my mobile swap process. So cool and humble. He served me so well. I wish you the very best Edmond
Date of experience: April 28, 2025
RO
Edmond help me with my problem now…
Edmond help me with my problem now everything is working.🫰🫰
Date of experience: April 13, 2025
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