Review summary

Lyca Mobile NO receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Edmund was a big help in assisting me…

Edmund was a big help in assisting me to setup my Lyca prepaid SIM and convert it to eSIM. He guide me from start to finish.

I
It was a bit of a struggle to get…

It was a bit of a struggle to get everything working, but the service was solid and I appreciated Edmund's help in activating my sim card.

My guy Edmund was very pleasant to…

My guy Edmund was very pleasant to speak to and made the experience much much easier than going to the store

I want to highlight the excellent…

I want to highlight the excellent service provided by Edmond during a recent customer interaction. When he received a call from a me seeking assistance of my subscription, he responded with professionalism, empathy, and clarity. He took the time to listen attentively, asked the right questions, and guided me through the necessary steps in a calm and reassuring manner. What truly stood out was his ability to simplify complex information, making it easy for me to understand their options. His patience and dedication left a positive impression and demonstrated a strong commitment to customer satisfaction. Edmond is an asset to the team, and his approach reflects the high standards of service we strive to maintain. Keep up the great work!

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All reviews

235 total • Write a review

Showing 151 - 160 of 231 reviews
N
4 out of 5 stars

Zack helped me but seemed to be very… impatience

Zack helped me but seemed to be very impatient. He is not the only one. Many times I've already connected via chat to ask queries and it's like they don't give you time to answer and they've already canceled the communication.

Date of experience: February 3, 2022

W
5 out of 5 stars

Got excellent assistance from Jheylyn…

Got excellent assistance from Jheylyn (3096 id) , a very dedicated n motivated employee.did the extra mile to walk through the whole process ~ very much impressed by the knowledge she process.

Date of experience: January 14, 2022

AK
4 out of 5 stars

Good customer service

Lycamobile support is great. They are very helpful and value customers problem and time.

Date of experience: January 7, 2022

SO
5 out of 5 stars

Good service

Mariasosima ID 30051 customer assistant she was so brilliant and a very good to talk to and she help me I'm proud to come on Lycamobile to anyone

Date of experience: December 13, 2021

AO
5 out of 5 stars

sim swap

I had an issue with my sim, contacted them to chat they help swap my sim

Date of experience: November 29, 2021

SK
5 out of 5 stars

Good price, great service!

Have a Lyca sim for years now! Good price and great service! And the customer service is always amazing!

Date of experience: November 9, 2021

AM
5 out of 5 stars

Jun gawps great service

Jun gawps great service

Date of experience: October 27, 2021

ua
5 out of 5 stars

Kyle porras it was excellent service

Kyle porras it was excellent service and we got really good service and it was really quick, he went through the steps with us and genuinely was really nice and polite. would definitely come back.

Date of experience: October 22, 2021

LG
5 out of 5 stars

Thanks!

Yes, I can buy a norwegian number at Lycamobile. Tha nk you for "GIA 38681". You are the best customer service :-D

Date of experience: September 21, 2021

M
5 out of 5 stars

Flott kundeservice

Flott kundeservice. Spesielt var Marianne Charlotte veldig nyttig for de første innstillingene i mobiltelefonen min for å få tilgang til 4G. Sterkt anbefalt.

Date of experience: September 9, 2021

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