Edmund was a big help in assisting me…
Edmund was a big help in assisting me to setup my Lyca prepaid SIM and convert it to eSIM. He guide me from start to finish.
4.4
Great
235 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Lyca Mobile NO receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
It was a bit of a struggle to get…
It was a bit of a struggle to get everything working, but the service was solid and I appreciated Edmund's help in activating my sim card.
My guy Edmund was very pleasant to…
My guy Edmund was very pleasant to speak to and made the experience much much easier than going to the store
I want to highlight the excellent…
I want to highlight the excellent service provided by Edmond during a recent customer interaction. When he received a call from a me seeking assistance of my subscription, he responded with professionalism, empathy, and clarity. He took the time to listen attentively, asked the right questions, and guided me through the necessary steps in a calm and reassuring manner. What truly stood out was his ability to simplify complex information, making it easy for me to understand their options. His patience and dedication left a positive impression and demonstrated a strong commitment to customer satisfaction. Edmond is an asset to the team, and his approach reflects the high standards of service we strive to maintain. Keep up the great work!
Company details
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Contact info
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Website
lyca-mobile.no
All reviews
235 total • Write a review
Showing 141 - 150 of 231 reviews
SN
Another Lyca support idiot
After waiting around a month for what was supposed to be a same-day call back. Their support department called me today. I started by explaining that they’d already sent an email saying that they don’t have 5g in my area (despite selling me a 5g plan). He explained that he was going to fix it. The guy had no idea about my phone’s (iPhone 12) menu system! Eventually, when he told me to select the 5g option, I explained that 5g wasn’t even an option. He said he’d sort it and call me back in 10 minutes. That was hours ago. Lyca are relentless in using their clowns to waste as much customers’ time as possible. They are an absolute shambles of an organisation, no doubt starting at the top.
Date of experience: May 23, 2022
bs
Seriously i wasnot expecting the help i…
Seriously i wasnot expecting the help i got from lycamobile customer service. Good job MS. MARITES 38243.
Date of experience: May 13, 2022
RB
Prompt and clear assistance from MS
Prompt and clear assistance from MS. MARITES (id 38243).
Date of experience: May 11, 2022
MR
Excellent Service,
Excellent Service, Dear Ms Lovely, Thankyou for your great service, You were very helpful.
Date of experience: April 18, 2022
BT
Lulu
prompt assistance. problem resolved. good advice/tips. greatly appreciated
Date of experience: March 8, 2022
SZ
Thank you
Thank you, Isaac, for clarifying my data bundle confusion. It was helpful.
Date of experience: February 16, 2022
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