Lovely dress good price
The company kept me informed when it would arrive. Haven't worn it yet. Ready for my holiday .
4.4
Great
70 reviews
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💬Hasn't replied to negative reviews
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Review summary
Live Unlimited receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Items were perfect fit and lovely…
My wife loved Items they were perfect fit and lovely design and materials only thing was used VIP next day delivery but took 5 days but not a problem .
Everything good
Everything good, arrived on time very pleased with quality
Both black and white t-shirt are light…
Both black and white t-shirt are light cotton and fab on their own or...with the cooler weather in London.. Under many layers!
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
liveunlimitedlondon.com
All reviews
70 total • Write a review
Showing 61 - 66 of 66 reviews
KC
Amazing customer service and wonderful clothing
The service that I have received following a return item being lost has been fantastic. Debbie was prompt with her replies and got the problem resolved and money refunded in a super timely fashion. Great to be able to get an answer so quick compared with other companies. The clothing is great value for money and such a great selection and regular new items. I love LIVE!!! Well done to you all.
Date of experience: June 20, 2022
VD
Fantastic customer service
Unfortunately my delivery went missing (due to the courier company) but Live Unlimited's customer service (Debbie) was absolutely incredible. As soon as I sent an email to inform them I hadn't received the goods, Debbie investigated it immediately with Evri and came back to me within the day to confirm the parcel had been lost in transit. She immediately sent out the items again and when there was one top not in stock anymore, she instigated a refund. Every step of the way, Debbie kept me informed and updated. Highly recommended company.
Date of experience: June 16, 2022
KJ
I have purchased Live Unlimited London…and I love it
I have purchased Live Unlimited London clothing a few times now, and I absolutely love everything about the range. In fact it's my new favourite shop. Firstly the fabrics used feel luxurious and every item that I have purchased has been finished beautifully. The sizing is accurate too. Everything that I ordered arrived very quickly and beautifully boxed and packaged (no plastic bags either); it fitted perfectly*, and looked good on. No returns yet from me. *The trousers are a little on the long side for me, because I'm very short, and I emailed them to ask for a shorter leg, and they replied almost immediately saying that I'm not the first person to ask and that they will ask the design team. I've never received an answer that quickly before, so I was pleased about that aspect of their customer service, as well as the quick delivery. I think the pricing is also pretty reasonable, because the fit is really good, and the fabrics that they use is absolutely sumptuous. I don't normally instruct my family to feel the fabric of my orders but the Live Unlimited London clothes all deserve to be felt. I am absolutely delighted with each and every one of my purchases, and I will definitely be purchasing from Live Unlimited London again.
Date of experience: June 10, 2022
MF
Just the worst
Appalling service - ordered a cardigan and paid for express delivery....it never turned up. Emailed them to complain and they said courier had attempted delivery which was clearly a lie as I was in every day that week and had had 5 other parcels delivered successfully. They then said they would contact the courier company to get them to re-attempt delivery that day. It never happened and then - I have only just realised - I got a refund the same day!!! So clearly it was a complete whitewash and the parcel was never sent in the first place. I would never trust this 'Fred-in-the-Shed' outfit ever again.....absolute shower of chancers and if I could have given no stars at all, that would STILL have been too many! Avoid them at all costs if you're looking for honesty, service, value and integrity.
Date of experience: March 1, 2022
LM
Good speed of delivery
Good speed of delivery, pretty packaging (not plastic) nice tissue paper on product. Happy and reordered again.
Date of experience: April 29, 2021
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