Very good service 👏 will have no…
Very good service 👏 will have no problem using them again
Getting travel insurance was straightforward and dealt with quickly
Easy to access their site and good value
Very good service 👏 will have no problem using them again
Super helpful guidance when applying online. As an older gentleman with some medical history I needed reassurance of how to apply and that my needs could be covered at a reasonable cost. Leisure Guard are fabulous.
EASY TO NAVIGATE & PRICE VERY FAIR
The process was very easy, with good options
Very helpful renewing policy
Your details came up on Compare the Market with lots of information. It was easy to follow the instructions and complete my purchase of your travel insurance.
Purchasing excess car hire insurance on website was easy but can't comment on anything else until after my car hire term is completed
Competitive prices and 4* defacto rating.
Good value.
Bought car hire excess insurance through Leisure Guard and was impressed with how clear and easy the process was. Everything was well explained, competitively priced, and gave me confidence heading into my trip.
Quick and easy and good value
Bought through Moneymaxim, very easy process and the best price I found online.
Their policy wording is as clear as mud - deliberately so imho. If you need cover for pre-declared preexisting medical conditions there is nothing explicit to say those pre-declared preexisting medical will actually be covered. Reading the policy it could be interpreted that they are exempt - making the policy worthless for pre-declared preexisting medical conditions. Everything has to be done by telephone as well so very inconvenient. Cancelled my policy within the cooldown period and went to another provider who explicitly stated the pre-declared preexisting medical conditions were covered.
Efficiency and effectively processing.
Very easy to complete the online application process and excellent assistance when I rang to clarify one point
recommended by friend! cover and pricewise! perfect for over 70th
Needed to amend an original policy, customer service was very helpful and quick to help with my request everything from initial phone conversation to printing documents all took 10 minutes excellent service 👍
Quick and easy site to navigate
Easy to receive quote and buy - but i guess the real proof of the pudding is if I make a claim...
you rejected our claim on the grounds that we did not have a police report even though the theft occurred in the middle of the night when police services were not available and we had a report reference from transport operatives
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Leisure Guard Insurance Services, operating through its domain www.leisureguardtravelinsurance.com, specializes in providing travel insurance solutions tailored to a wide range of customers seeking peace of mind while exploring the globe. The company offers comprehensive coverage, including medical support, cancellations, delays, and protection for personal belongings. With services designed to cater to the unpredictable nature of travel, Leisure Guard ensures that its customers are equipped to handle medical emergencies, missed departures, and lost luggage incidents. The inclusion of optional extras like Winter Sports and Cruise covers further demonstrates the company's commitment to accommodating diverse travel needs. Targeting travelers looking for reliable insurance coverage, Leisure Guard's products are structured to offer varying levels of protection, such as their Premier and Premier Plus cover options. This distinction ensures that customers can select a plan that best fits their specific travel requirements and budget. By emphasizing customer support, evidenced by their extended service hours and the availability of 24/7 medical assistance, Leisure Guard positions itself as a dependable partner for both leisure and business travelers. The company's dedication to providing a safety net for globetrotters is further supported by their promotional offers, like discounts on hotel bookings for Leisure Guard customers, enhancing the overall value of their travel insurance packages.
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Reviewers consistently report positive experiences with Leisure Guard Insurance Services. Customers often highlight easy, price, good, insurance. A minority mention drawbacks around policy, claim, company, service. Overall sentiment is strongly positive with an average rating of 4.8 stars across 1000 reviews.