Lovely box
Very easy to order, arrived in perfect condition and on time. Beautiful box to keep the shoes in, very nicely made. Not worn yet as saving them for special occasion

10 months ago
Mary Janes are a beautiful vegan black patented shoes with a really comfortable platform sole.
10 months ago
The shoes came in pretty quickly! I have somewhat wider feet than normal with most shoes feeling crammed and uncomfortable, but these shoes even being Mary janes, are very comfortable.
Very easy to order, arrived in perfect condition and on time. Beautiful box to keep the shoes in, very nicely made. Not worn yet as saving them for special occasion
This shoe is beautifully made and lives up to the hype. It is easy to balance in especially for the height of the shoe. It is a little painful around the toe but this easily solved with a shoe insert. The shoe also feels durable.
The shoes are extremely cute, and way more comfortable than I thought they were going to be. Shipping was a little weird, but overall really decent shipping time. Extremely excited to buy more things. :)
Website didn't show that the shoes were out of stock before I ordered them, it took so long for me to be notified that I didn't have time to get new shoes for school. 0/10 don't recommend if your relying on having the shoes at a certain time
Excellent customer service, quick delivery, my daughter is over the moon with her new shoes and boots. I would definitely recommend 👌
The shoes shipped super quickly and arrived in great condition! They look just like the pictures and are so cute!
Amazing experience, as always. My new shoes are comfy, lightweight, and original. I love this shop and will be sure to continue checking out their new arrivals !
Awesome pair of shoes that are incredibly comfortable and stylish! The shoe design is really striking and has gotten me a lot of compliments with the extra decorations being such a fun touch without being too obnoxious. I love how much noise they make when I walk and I've worn them out quite a bit with them not once breaking or causing discomfort. Will definitely purchase from here again :D
fast delivery, good quality
Ordered from here several times, and shoes always arrive quickly and well packed. The quality is great, and the platforms are light on the feet.
Great quality and arrived fast so glad this brand made good collab
I've probably got more than 20 pairs of Koi boots and shoes by now, and they are all consistently good quality, comfortable, and frequently weird looking, which I love. It's not an addiction when it's necessary.
Design is absolutely adorable. Only thing is that the material feels a-bit cheap compared to the price point. But might be because I’ve only ever owned leather shoes and this material is a type of plastic. The eyelet quality is nice, and the shoe gives a good height. For comfort they are pretty decent , but I’d still buy a shoe insole . These shoes feel like a statement piece and probably something you wouldn’t wear everyday, as I feel they’d get worn quickly. I was disappointed that my shoe box came damaged as I’m a collector. I’d recommend the shoe for any Miku fans who really wants them, but for the price point it can steer fans away from it. Also I paid 40 CAD for shipping to Canada for any Canadians. Rating 3.5
Very fast shipping, super quality. Amazing ❤️
I think it's was really cool collaborating with hatsune miku as cisolays have a nice wear of shoes and not having to wear really cheap plastic ones. These are perfect and I will be buying the knee high ones when they drop x
Great shoes and fast delivery it was amazing
Pretty quick delivery and well protected in package :∆
Todo perfecto, luego muy rápido
I'm in-between 3 and 4 stars, so take it as 3,5 ha ha! The designs are adorable, but i do find it incredibly sad that there is little size range when it comes to the shoes, on the bigger side. I want so many of them, but very little of their shoes are in the UK 10 size, you're lucky if you even find a UK 9! I would love it if they could maybe consider doing pre-orders or a free interest registration for bigger sizes for each individual shoe. That way, they can see over the course of maybe 1, 3 or 6 months (depending on if it's a collab, limited edition or a regular drop.) what shoes they should produce bigger sizes for, and which ones they would be better off manufacturing smaller sizes for. I think it is also a great way to know for the future, once you have gathered enough data, which collabs/styles usually attract bigger shoes size audiences! 💓 Anyways, that's my only gripe with KOI! LOVE THE BRAND! But please please please, give us bigger sized girlie's some cute shoes tooooooo! 😭🥺 All the love and adoration, Aiden-Quinn! <3
These shoes are so cute, and they have a nice heel. They’re pretty comfortable ,and I can’t wait to wear them.
Based on analysis of 18 reviews rated 1-2 stars for Koi Footwear
“It got refunded”
“Never got my item and could not get a hold of customer support about needing to change the delivery address”
“Haven't received shoes or delivery details yet”
“Never received my order, reached out to customer service for an update”
“Never received my order, reached out to customer service for an update”
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Koi Footwear is an independent British brand based in Manchester, specializing in the design and production of distinctive footwear. The company offers a diverse range of styles, including classic Mary Janes, iconic platform boots, and various other shoe types that cater to fashion-forward consumers seeking bold and edgy designs. Koi Footwear focuses on creating products that reflect the unique urban culture of Manchester, appealing to individuals who appreciate independent fashion and quality craftsmanship. The brand's offerings are aimed at a wide customer base that values style, comfort, and individuality in their footwear choices. With options suitable for both casual and more dressed-up occasions, Koi Footwear provides shoppers the opportunity to express their personal style through unique and innovative shoe designs. The company also supports modern shopping preferences by offering flexible payment options through services like Klarna and Clearpay, making their products more accessible to a diverse audience.
Koi Footwear receives high praise for its stylish and comfortable shoes, with many customers expressing their love for the quality and design. Reviewers frequently highlight the comfort of the boots and trainers, noting that they are both eye-catching and versatile for various outfits. The company is commended for its excellent customer service, with instances of quick resolutions for issues like incorrect orders. However, some customers report significant frustrations, particularly regarding delivery problems, with several stating they never received their orders or faced challenges in contacting customer support. While many enjoy their purchases and the overall experience, the delivery and customer service issues detract from the otherwise positive sentiment. Overall, Koi Footwear is well-regarded, but improvements in order fulfillment and support are needed.
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