Great shoes
Great shoes, great team

10 months ago
Mary Janes are a beautiful vegan black patented shoes with a really comfortable platform sole.
10 months ago
The shoes came in pretty quickly! I have somewhat wider feet than normal with most shoes feeling crammed and uncomfortable, but these shoes even being Mary janes, are very comfortable.
Great shoes, great team
Esperienza oltremodo positiva…fatti per restare. Segnatevi l’indirizzo tra i preferiti…hanno una selezione di prodotti…MUST HAVE!!!
Two pairs of men's shoes, excellent quality, bought in the sale, swift delivery and my husband loves them!
Really well packaged and arrived in perfect condition, they are a spare pair as I live and die in these boots!
Fast delivery, everything as advertised
Good quality shoes and fast shipping
Fast delivery and great shoes, only downside is the lack of an exchange process
It shipped fast and fit perfectly.
The shoes are so cutesy and comfortable, I'm usually an 8.5 but the 9's fit amazing. I will definitely be possibly buying again if I can😋
I love all the unique show designs. This time around I ordered hiking shoes and the tread on them is great. The sizing matches exactly as advertised.
Customer service from staff is very friendly and kind, and they have very unique shoes that are very rare in the UK. Shoes can be a bit variable with how snugly or tightly they fit though so do be aware of this.
The designs and customer service was exceptionally great
These shoes are good quality and look great.
Extremely helpful customer service, efficient and excellent shoes! Couldn't be happier.
I bought the wrong size for my daughter, the return and refund process went very smoothly.
Great product! Definitely need to be broken in, but overall so cute and still comfortable!
Satisfaite. Très bien emballé, reçu dans les temps... Rien à redire pour cette commande. Le design des chaussures est conforme à la description.
When the shoes arrived I was very disappointed. Does not quite match the picture. The material is VERY cheap! The shoes break quickly. Absolutely not worth the money :(
Receiving a new pair of koi shoes always brightens me up. Wearing their shoes gives me the confidence boost I need and supports my personal style. If you want something unique and eyecatching yet personal, give it a try!! Absolutely in love as always <3.
The speed the shoes got here was amazing so fast , they are good quality and very comfy .
Based on analysis of 18 reviews rated 1-2 stars for Koi Footwear
“It got refunded”
“Never got my item and could not get a hold of customer support about needing to change the delivery address”
“Haven't received shoes or delivery details yet”
“Never received my order, reached out to customer service for an update”
“Never received my order, reached out to customer service for an update”
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Koi Footwear is an independent British brand based in Manchester, specializing in the design and production of distinctive footwear. The company offers a diverse range of styles, including classic Mary Janes, iconic platform boots, and various other shoe types that cater to fashion-forward consumers seeking bold and edgy designs. Koi Footwear focuses on creating products that reflect the unique urban culture of Manchester, appealing to individuals who appreciate independent fashion and quality craftsmanship. The brand's offerings are aimed at a wide customer base that values style, comfort, and individuality in their footwear choices. With options suitable for both casual and more dressed-up occasions, Koi Footwear provides shoppers the opportunity to express their personal style through unique and innovative shoe designs. The company also supports modern shopping preferences by offering flexible payment options through services like Klarna and Clearpay, making their products more accessible to a diverse audience.
Koi Footwear receives high praise for its stylish and comfortable shoes, with many customers expressing their love for the quality and design. Reviewers frequently highlight the comfort of the boots and trainers, noting that they are both eye-catching and versatile for various outfits. The company is commended for its excellent customer service, with instances of quick resolutions for issues like incorrect orders. However, some customers report significant frustrations, particularly regarding delivery problems, with several stating they never received their orders or faced challenges in contacting customer support. While many enjoy their purchases and the overall experience, the delivery and customer service issues detract from the otherwise positive sentiment. Overall, Koi Footwear is well-regarded, but improvements in order fulfillment and support are needed.
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