Good insurance
Easy booking, fair price.
Worst company lied
Top nice and great
Easy fast and convenient
Easy to understand and complete any requested service
Quick, easy, extremely convenient
I got very nice support from front office person Shinta to book the place .
Easy and clear
I booked two tickets for the Golden Water Puppet Show in Ho Chi Minh City (Booking JMR006338) through Klook. Their policy says full refund if canceled at least 24 hours in advance. I tried to cancel more than 24 hours before the event but the system didn’t allow it, so I sent a message 25 hours before the show. They later refused my refund, saying it was not cancelable. This is unfair and goes against their stated policy. I have proof of my timely cancellation attempt and Klook still hasn’t resolved it. Very disappointing experience and poor customer service. Tengo las políticas de reserva y la reserva no se utilizo y exhiben como que se usaron cuando hice la cancelación antes de sus 24 horas .
It was very easy and fast pace environemtn
Very easy to navigate will use again prices are outstanding
Super easy to use!
easy user friendly
It's very nice
Good Price, with promo code
First time using this website. Reserving was easy.
please don't increase the price just before payment. It is disappointing.
It is good!!
Okay lah berbaloi kot.. murah 2 ringgit
Based on analysis of 40 reviews rated 1-2 stars for Klook Travel
“Contacted customer service and received a half-assed copy-pasted apology with no actual explanation”
“I booked a hotel through this website because it showed better prices compared to other platforms on Google maps”
“Ik heb geen gebruikt gemaakt van mijn voucher en op tijd geannuleerd, ik krijg geen refund”
“I made a booking, checked out, received confirmation only to find out my booking was cancelled INSTANTLY for no reason”
“Been multiple days now and no response and no refund”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Klook Travel is a comprehensive online platform that specializes in providing travel-related services, including attraction tickets, tours, accommodation, and transportation options. The company caters to a diverse audience of travelers looking to enhance their travel experiences by offering discounted tickets for popular attractions, guided local tours, and various transportation solutions, such as airport transfers. With a focus on enriching travel experiences, Klook Travel allows users to discover and book unique activities across multiple destinations, including iconic locations in Southeast Asia. The platform aims to meet the needs of both leisure and adventure-seeking travelers, ensuring they have access to a wide range of options that suit their interests and budgets. By providing a user-friendly interface and exclusive travel deals, Klook Travel positions itself as a valuable resource for those planning their next getaway.
Klook Travel receives high praise from consumers for its easy and smooth booking process, with many highlighting the user-friendly interface and fair prices. Reviewers frequently mention how quick and convenient it is to secure tickets and make reservations, contributing to an overall positive experience. However, some customers express frustration over misleading pricing and issues with refunds, particularly when cancellations occur. A few negative reviews detail experiences where guides failed to show up, leading to dissatisfaction. Despite these concerns, the majority of users appreciate the service's efficiency and affordability. Overall, Klook Travel is viewed positively, with a strong emphasis on its ease of use and good value.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.