Was easy to navigate but not clear about the required info regarding names
YES THE PROCESS IS FAST AND SMOOTH
Very good and easy
Fast and easy
easy acess and checkout
All good so far - confirmation emails arrived. It would be good if folks were pre-advised the 'insurance' on no show rail passes costs extra - or have the option to de-select it on payment. Wasted time having to buy twice!
We were scammed by this provider Klook. We had purchased tickets, through Klook, for the Sagrada Familia in Barcelona. When presented with the tickets at the Sagrada, it was shown that our tickets had been sold 2 times. It was shown in the computer system and on the entrance gates of Sagrada that tickets had been scanned by other people before our arrival. We were denied entry. Our tickets were not valid. Naturally, we contacted Klook. (through Booking.com the platform we had purchased the tickets from Klook). Klook's response after that was ridiculous. They even want to blame us with a ridiculous reason. We did not get our money back. I do not recommend anyone to buy tickets from Klook. This is pure scam and as a customer you are the dupe!!! (Fortunately, booking.com did close the deal with us)
good easy book
Good experience in general
Good place to get good deals.
easy to use and quick
I did't understand should I enter all the participants and missed the chance to buy premium tickets ((
Very good and easy
klook made booking trips easy. helpful that it has details of inclusions and exclusions already
I had a good time but it was very expensive for what it was. Saw 8+ turtles and lots of cool fish and starfish. As a certified diver, watching people on try dives was amusing too lol.
Ease of service.
Fast, reliable
No comment as of now
Somewhat easy booking procedures
NA i have no comments is that ok
Based on analysis of 40 reviews rated 1-2 stars for Klook Travel
“Contacted customer service and received a half-assed copy-pasted apology with no actual explanation”
“I booked a hotel through this website because it showed better prices compared to other platforms on Google maps”
“Ik heb geen gebruikt gemaakt van mijn voucher en op tijd geannuleerd, ik krijg geen refund”
“I made a booking, checked out, received confirmation only to find out my booking was cancelled INSTANTLY for no reason”
“Been multiple days now and no response and no refund”
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Klook Travel is a comprehensive online platform that specializes in providing travel-related services, including attraction tickets, tours, accommodation, and transportation options. The company caters to a diverse audience of travelers looking to enhance their travel experiences by offering discounted tickets for popular attractions, guided local tours, and various transportation solutions, such as airport transfers. With a focus on enriching travel experiences, Klook Travel allows users to discover and book unique activities across multiple destinations, including iconic locations in Southeast Asia. The platform aims to meet the needs of both leisure and adventure-seeking travelers, ensuring they have access to a wide range of options that suit their interests and budgets. By providing a user-friendly interface and exclusive travel deals, Klook Travel positions itself as a valuable resource for those planning their next getaway.
Klook Travel receives high praise from consumers for its easy and smooth booking process, with many highlighting the user-friendly interface and fair prices. Reviewers frequently mention how quick and convenient it is to secure tickets and make reservations, contributing to an overall positive experience. However, some customers express frustration over misleading pricing and issues with refunds, particularly when cancellations occur. A few negative reviews detail experiences where guides failed to show up, leading to dissatisfaction. Despite these concerns, the majority of users appreciate the service's efficiency and affordability. Overall, Klook Travel is viewed positively, with a strong emphasis on its ease of use and good value.
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