What are Kiwi Electronics' store hours?

Our store hours are Monday through Saturday 9:00 AM to 8:00 PM, and Sunday 11:00 AM to 6:00 PM. Holiday hours may vary, so please check our website or call ahead during holiday periods.

Do you offer warranty on electronics purchases?

Yes, we provide manufacturer warranties on all new electronics, typically ranging from 1-3 years depending on the product. We also offer extended warranty plans for additional coverage beyond the manufacturer's warranty.

Can I return or exchange items if I'm not satisfied?

We accept returns within 30 days of purchase with original receipt and packaging. Items must be in new, unused condition for a full refund, or gently used condition for store credit.

Do you provide technical support and repair services?

Yes, we offer technical support for products purchased from our store and repair services for most consumer electronics. Our certified technicians can diagnose issues and provide repair estimates, typically within 24-48 hours.

What payment methods do you accept?

We accept cash, all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and digital payments like Apple Pay and Google Pay. We also offer financing options for purchases over $500.

Do you offer price matching with competitors?

Yes, we offer price matching on identical items from authorized local competitors and major online retailers. The item must be in stock at both locations, and we'll match the price plus beat it by 5%.

Can I order items online for pickup or delivery?

Yes, you can place orders through our website for in-store pickup or local delivery. In-store pickup is usually ready within 2 hours, and we offer same-day delivery within a 15-mile radius for a small fee.

Do you buy or trade-in used electronics?

We accept trade-ins on smartphones, tablets, laptops, and gaming consoles in working condition. Trade-in values depend on the device's age, condition, and current market demand, and can be applied toward new purchases.

How can I contact customer service?

You can reach us by phone at (555) 123-KIWI, email us at info@kiwielectronics.com, or visit us in-store. Our customer service team is available during business hours and typically responds to emails within 24 hours.

Kiwi Electronics Reviews

Name: Kiwi Electronics Customer Reviews
Creator: CrowdTrust

4.3

|Great|60 reviews

Last reviewed 11 months ago

TrustScore

4.3

Great

60 reviews in total

Review summary

Kiwi Electronics receives high praise for its service and delivery speed, with many customers noting the efficient handling of orders and prompt notifications for restocked items. Reviewers appreciate the friendly and helpful customer support, especially when dealing with issues related to defective products. However, there are significant complaints regarding the quality of certain products, particularly the Raspberry Pi, with multiple customers reporting malfunctioning devices and poor responses from customer service when attempting returns. Some express frustration over unresponsive support and unresolved issues with orders, such as missing or incorrect items. Despite these concerns, the majority of feedback highlights a positive shopping experience, making Kiwi Electronics a generally reliable choice for electronics.

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Based on reviews, created with AI

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See what reviewers are saying

Emiel Featured

11 months ago

BBC micro:bit besteld en snel geleverd

Ik heb twee producten gekocht, de Kitronik Inventor's Kit voor de BBC micro:bit - Nederlands en de BBC micro:bit V2.2 Go bundel. De producten te vinden was geen probleem en de bestelling is snel en co... See more

Jan HorreeFeatured

Over a year ago

Een Rapberry Pi 5 gekocht die niet goed is.

Een Rapberry Pi 5 gekocht die helaas niet goed werkte. Binnen 3 dagen geretourneerd met het verzoek om een ander of het bedrag retour. Ze zijn hem echter gaan testen en hebben hem goed bevonden. Tot... See more

Rene van den BoschFeatured

Over a year ago

Feather Wing M4 Express en Propmaker…

Feather Wing M4 Express en Propmaker besteld. Na assemblage bleek de propmaker niet correct te werken. Er vanuit gaande dat er garantie meer was omdat ik de propmaker al had gesoldeerd toch navraag ge... See more

PeterFeatured

Over a year ago

Ik had mij aangemeld voor notificatie…

Ik had mij aangemeld voor notificatie wanneer de ESP32C6 weer op voorraad zou zijn. Ik heb keurig een mailtje gekregen toen het product weer te leveren was. Prima verpakt, snel geleverd als brievenbus... See more

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Patrick Van Zandvoort

1 reviews•New Reviewer

over 4 years ago

Fast and correct delivery!

Helpful?

Dirk Stalmans

1 reviews•New Reviewer

over 4 years ago

De levering was op het beloofde…

De levering was op het beloofde tijdstip en was correct.

Helpful?

Thijs

1 reviews•New Reviewer

over 4 years ago

gewoon perfect

Helpful?

Philippe Maertens

1 reviews•New Reviewer

over 4 years ago

Perfecte service en snelle levering

Perfecte service en snelle levering. Zeker een aanrader !!!

Helpful?

BertusJ

1 reviews•New Reviewer

over 4 years ago

Prima service

Prima service, er ging iets fout bij de bestelling en dat hebben ze prima en snel opgelost. De volgende keer bestel ik het hier weer

Helpful?

Willem Remmers

1 reviews•New Reviewer

over 4 years ago

Fast delivery

Fast delivery, nothing more to say

Helpful?

1 reviews•New Reviewer

over 4 years ago

Prima assortiment voor de Raspberry Pi en top service

Prima assortiment voor de Raspberry Pi. Service van Kiwi is voorbeeldig, er wordt adequaat gereageerd op e-mails. Ik had 1 artikel niet geleverd gekregen, dat werd probleemloos nageleverd. Top.

Helpful?

MohKraats

1 reviews•New Reviewer

over 4 years ago

Gewoon goed.

Helpful?

Peter Steiner

1 reviews•New Reviewer

over 4 years ago

Good catalogue

Good catalogue, large range, and prompt delivery!

Helpful?

Marcel

1 reviews•New Reviewer

over 4 years ago

Quick delivery of my ordered Raspberry…

Quick delivery of my ordered Raspberry Pi 400, another very happy customer :D

Helpful?

Marcel

1 reviews•New Reviewer

over 4 years ago

Top!

Bestel hier regelmatig, altijd duidelijke communicatie en snelle verzending.

Helpful?

Wim van Dipten

1 reviews•New Reviewer

over 4 years ago

Verder geen commentaar ik wens ook niet…

Verder geen commentaar ik wens ook niet lastig te worden gevallen met dit vervelende gelul waartoe je na vrijwel iedere aankoop waar dan ook wordt lastig gevallen Doe gewoon je werk en zorg dat het goed is

Helpful?

Wiel Driessen

1 reviews•New Reviewer

over 4 years ago

Perfect delivery

Perfect delivery. Thanks!!

Helpful?

Chiel

1 reviews•New Reviewer

over 4 years ago

Fast service

Fast and good service

Helpful?

Alberto Bertarelli

1 reviews•New Reviewer

over 4 years ago

Excellent service

Excellent service, fast shipping.

Helpful?

Wim Schoo

1 reviews•New Reviewer

over 4 years ago

Ordered beagleboard green

Ordered beagleboard green. Arrived on time

Helpful?

Johan Saels

1 reviews•New Reviewer

over 4 years ago

Fast, correct and well-packaged!

Helpful?

J.W. Bos

1 reviews•New Reviewer

over 4 years ago

TOP!

TOP! Geweldig! Perfect!

Helpful?

Klant

1 reviews•New Reviewer

over 4 years ago

de ene dag besteld

de ene dag besteld, volgende dag in huis. correcte afspraken

Helpful?

Davor Komljenovic

1 reviews•New Reviewer

over 4 years ago

Quick and great selection

Orders are always handled quickly. They offer an option to pick up the items, which I do because I am in Den Haag. The items are ready for pick up usually the same day or at the latest the next day.

Helpful?

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Frequently asked questions for Kiwi Electronics