Review summary

Kaplan Test Prep is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

S
Showing us how to break down a question…

Showing us how to break down a question and eliminate wrong answers.

M
Kaplan…the proof is in the pudding.

Kaplan does a great job at systematically preparing you to take the NCLEX. Little by little, it builds up your confidence in using strategies to answer questions you have never seen before. I am glad my school used it to prepare us for the exam, because based on our cohort NCLEX results, it was a successful method.

S
Great lectures

Great lectures , great professors

R
I received my package

I received my package, it was well presented and very easy to learn.

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All reviews

1,000 total • Write a review

Showing 241 - 250 of 996 reviews
A
5 out of 5 stars

Kaplan is the way!

Instructor did an excellent job at helping us identify questions and how to break it down. He also had a very infectious energy that made the course very engaging and a conducive learning environment. He also took the time to ensure all students understood why the answer choices were wrong/right and provided additional information we lacked. It's evident he's passionate at what he does and that's reflected in how he conducted the course and interacted with our class. I appreciate that Kaplan has various resources I can always utilize from videos to flashcards to online support.

Date of experience: September 4, 2024

M

Mia

US

5 out of 5 stars

Both of my teachers were amazing…

Both of my teachers were very helpful and encouraging. They made sure i was prepared and confident on test day and i am happy i chose to use Kaplan

Date of experience: September 3, 2024

R
5 out of 5 stars

This program gave me the confidence…

This program gave me the confidence that I need as a repeat test taker,the live sessions was amazing and the videos is excellent.

Date of experience: September 3, 2024

DK
5 out of 5 stars

I made it because of God and Kaplan😗

Enough information for my review. Great and simplified video available at my disposure and great teachers were available to assist me through my journey.

Date of experience: September 3, 2024

W
5 out of 5 stars

The teachers were very helpful and kind…

The teachers were very helpful and kind and really taught me great tips and tricks on how to get a good score on the sat.

Date of experience: September 2, 2024

DG
1 out of 5 stars

I ordered a digital/online course

I ordered a digital/online course. I immediately tried to cancel it without accessing it at all. I was told there's a 20$ cancelation fee, despite not using any of the course materials. Bad customer service in my opinion. I will never use this platform again.

Date of experience: August 30, 2024

F
5 out of 5 stars

very good i do kaplan and help me pass…

very good i do kaplan and help me pass my Nclex

Date of experience: August 29, 2024

JJ
1 out of 5 stars

Extremely Unhelpful & Misleading Experience with LSAT Review

I am really disappointed with my experience with Kaplan test prep. I decided to go with them for my LSAT prep and was excited at the idea of a live online course, working through the materials with other students. What I did not expect was to be mislead throughout the whole experience. While signing up, the course is presented as all inclusive, even naming all the benefits of signing up and all the materials available to their students. What's not mentioned (or mentioned in very small text, or not all, maybe hidden in a random document that's not clearly highlighted), is that the main tests needed for the personalization of your course is locked behind another and unrelated subscription. You need to take three main tests (diagnostic, midpoint, and final test), so have to purchase yet another subscription in order to take the tests required to work through their course. So after paying $1300 for a course, you are left having to spend even more money just to access your test, scores, and diagnostics. I was very upset to receive the same error code trying to access my diagnostic test and getting no useful answers from support. I actually received copy and pasted answers from support as I recounted the issues I was experiencing. I am highly disappointed. This is not what you would expect from a test prep company whos customers are already stressed enough prepping for a standardized test that will shape their futures. I am very upset and wish I went with any other test prep option. Do not ever use a prep like Kaplan for your study needs. You honestly would be better off studying on your own and putting that money towards the materials you need.

Date of experience: August 28, 2024

JP
4 out of 5 stars

Good for price, appropriately extensive qbank

It is a good resource, the price is affordable, the questions are somewhat similar to the real exam. It can be nice to start with.

Date of experience: August 28, 2024

D
5 out of 5 stars

Great course for SAT prep

Helped give me tips and tricks for how to approach the SAT, as well as a ton of practice.

Date of experience: August 28, 2024

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