Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Low volume · weighted down	4.3	6	100%		● Not enough data

4.3 / 5 overall

6 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Oct 2025.

Last 3 months: 5.0
12-month avg: 5.0
All-time: 4.3
Category avg: 4.3

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Trend	Reviews
Johnston Veterinary ClinicThis company	4.3 out of 5 (good)	67 out of 100	—	6
Lyka Pet Food	4.8 out of 5 (good)	100 out of 100	—	1,100
Pets at Home	4.6 out of 5 (good)	100 out of 100	—	999
Internet Reptile	4.3 out of 5 (good)	100 out of 100	+2%	458
Naturo Natural Pet Food	4.1 out of 5 (good)	100 out of 100	−33%	407

Bottom line: Johnston Veterinary Clinic is #3 of 5 on overall rating in this group.

kim

1 review

Oct 18, 2025

Featured

Excellent experience

Took my 2 Bengal kittens in today for a health check. Keren was so knowledgeable of the breed, handled them with the upmost care and gave us good advice and reassurance . The receptionist was pleasant , cheery and very helpful. We are so pleased we picked this practice.

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Eileen Botwright

1 review

Jul 16, 2025

Featured

The head vet Keren is terrific

The head vet Keren is terrific, she's kind, considerate and does not rush you. All questions are answered so you can understand what she means. Palliative care is great with her.

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A Foz

1 review

Feb 22, 2025

Featured

Excellent staff

Excellent staff, compassionate, caring and professional. Wouldn't trust anyone else with my furry family.

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Emma Marie

1 review

Feb 8, 2025

Featured

Brilliant vets and a great reception team

I want to say a massive thankyou to Costin the vet and the reception team. A few months back my dog had some lumps that needed checking, he struggles with vet visits and doesn't like being examined by strangers. I explained this on the phone and reception were very helpful and recommended the chill protocol (medication) to help my dog feel more relaxed. As a pet owner it can be very worrying having a dog that struggles with vet visits, but Costin was absolutely brilliant and made adjustments to make sure my dog was comfortable and not stressed during the examination. He explained everything clearly and answered any questions I had. We had a stress-free vet visit and my dog was able to be examined with no problems A big thankyou to the reception staff also, they are very friendly and helpful! There's an amazing team at Johnston vets and I very highly recommend them

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M ALDWINCKLE

1 review

Aug 26, 2021

I have been here since the very first…

I have been here since the very first day this practice was opened. I have taken every single animal I have ever owned here. I can say hand on heart that I have never had a bad experience with them. They have always been extremely helpful, supportive, so respectful. So lovely and easy to get in contact with in a emergency. When you lose your beautiful animal they are dignified and respectful. They understand that it's a member of your family that has just died not just a animal. They really do care. They have and are a amazing team and should be very proud and comfortable in the work they do. I would never take my animal's anywhere else. I wish to thank them. There work is from my part very much appreciated.

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Abi

1 review

Sep 23, 2019

I would never come here again

I would never come here again. Johnston's administered drugs without consent and did not discuss charges. Incorrect and unnecessary treatment provided twice. My dog had a grass seed in his paw and it became swollen and hot - we brought him here and told us they would take him to another room shave his paw and inspect. When they came back, they had not shaved his paw but instead administered steroids without consent. This did not work so we brought him back the next day and he was given anti-histamines which also did not work. No prices were discussed and we ended up having to take him to another vets which immediately shaved and inspected his paw and were able to give antibiotics and flush out the seed. I have formally complained to the surgery and CVS but they insist that the vet did everything correctly. This cost us hundred of pounds and 3 days my dog was in pain unnecessarily.

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Month	Average	Reviews
Feb 25	5.0	2
Mar 25	—	0
Apr 25	—	0
May 25	—	0
Jun 25	—	0
Jul 25	5.0	1
Aug 25	—	0
Sep 25	—	0
Oct 25	5.0	1

Johnston Veterinary Clinic reviews & trust report

Johnston Veterinary Clinic has a positive customer experience.

Best for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 5 positive reviews

How it compares

Reviews