Japan Crate

3.921 out of 5 stars
3.9
Great1,000 reviews

TrustScore

3.9
3.921 out of 5 stars
Great
5 out of 5 stars
614
4 out of 5 stars
108
3 out of 5 stars
51
2 out of 5 stars
39
1 out of 5 stars
188
1,000 reviews in total

Review summary

Japan Crate has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Their customer support is Madness 🔥

Their customer support is Madness 🔥 , never received a reply faster then 20 hours . And yet they took a minute to answe...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

⭐️⭐️⭐️⭐️⭐️ A Fun and Delicious Surprise!

Japan Crate is an absolute treat! Every box is packed with a fun mix of authentic Japanese snacks, candies, and drinks t...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Big Improvement Since Bokksu Acquisition - But I'd Only Conditionally Recommend

**I've included my previous update for full context. Not enough space for original post.** The last few months, the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Terrible Box Design

I ordered the most expensive box available and they sent it in the most brightly packaged and labeled box imaginable. If...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
over 4 years ago
5 out of 5 stars

Enjoying interesting snacks

I have enjoyed multiple crates from Japan crate. Some have been hits and misses with my family and friends. My daughter has looked forward to any tai yaki like snacks, and anything strawberry. She has also enjoyed various child friendly flavors of kitkats.

Helpful?
over 4 years ago
5 out of 5 stars

I love being able to have these treats

I love being able to have these treats! It’s convenient considering there are no Japanese stores near me.

Helpful?
Ray
Ray
1 reviews
over 4 years ago
5 out of 5 stars

Variety of only the best

Amazing variety of goodies from Japan. I certainly had a blast when I was there so this is definitely a great present for anyone who is missing Japan.

Helpful?
over 4 years ago
5 out of 5 stars

so good

so good very good

Helpful?
Karen E.
Karen E.
1 reviews
over 4 years ago
5 out of 5 stars

cool!

Can't wait to try this!

Helpful?
Herny Pix
Herny Pix
1 reviews
over 4 years ago
5 out of 5 stars

Japan Crate it's too cool!

There's just so much to unpack on every box! All the snackk, the little toys and exclusive japan merch, it's just too good. And depending on where you live it is harder to find and get the items that Japan Crate offers you. So thank you for the great service you provide!

Helpful?
Dario DS
Dario DS
1 reviews
over 4 years ago
5 out of 5 stars

Unique products

Unique products at a good price

Helpful?
over 4 years ago
4 out of 5 stars

Amazing Service!!!

Never had any issues with Japan Crate’s service, and I’m definitely looking forward to future shipments!!

Helpful?
Andres Duarte
Andres Duarte
1 reviews
over 4 years ago
5 out of 5 stars

all i love about japan crate

I love all different and unique flavors that japan can offer some products are really funny and interesting, on the other hand something that I really love about japan create team have in every aspect, from the content of the crates to the management of social networks <3

Helpful?
outcubed
outcubed
1 reviews
over 4 years ago
5 out of 5 stars

so generous to do giveaways

so generous to do giveaways

Helpful?
over 4 years ago
5 out of 5 stars

I love the Japan Crate because they…

I love the Japan Crate because they sell the best candy I've ever eaten in my life: Japanese candy. Eating Japanese candies gives me indescribable joy.

Helpful?
Jakob
Jakob
1 reviews
over 4 years ago
5 out of 5 stars

Japan Crate is amazing

I've been subscribed to Japan Crate for a while now and it's amazing. You get so many different thing to try that you usually wouldn't have the chance to.

Helpful?
Jill Jacobs
Jill Jacobs
1 reviews
over 4 years ago
5 out of 5 stars

I love Japan Crate!

I subscribed to Japan Crate in October 2020 with an annual subscription and I have loved getting one every month since then. I’m a huge fan of the drink that comes as well as the chips! I would highly recommend!

Helpful?
Sarah Jaynee
Sarah Jaynee
1 reviews
over 4 years ago
4 out of 5 stars

Yummy

Good mixture of things i like and other things i don’t but thats just the fun

Helpful?
over 4 years ago
5 out of 5 stars

Love this business

Always on time, and friendly customer service. Every item I receive is something different and I love it!

Helpful?
Joyce
Joyce
1 reviews
over 4 years ago
5 out of 5 stars

Awesome!!!

I had ordered a few boxes in the past and even now for this month! I am always delighted when I received my crate! Thank you!!!

Helpful?
Josh Hohn
Josh Hohn
1 reviews
over 4 years ago
5 out of 5 stars

The crates seem packed with care and as…

The crates seem packed with care and as a company I like it as it gives back to the community also as well witch leaves a very good and positive foot print and shipping is pretty fast

Helpful?
Evelyn
Evelyn
1 reviews
over 4 years ago
3 out of 5 stars

Two weeks, no crate.

Its been two weeks and I still have not received my crate, hoping I don't end up getting it in June. :(

Helpful?
over 4 years ago
3 out of 5 stars

Very nice and excited

Very nice and excited

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Japan Crate

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.