Japan Crate

3.921 out of 5 stars
3.9
Great1,000 reviews

TrustScore

3.9
3.921 out of 5 stars
Great
5 out of 5 stars
614
4 out of 5 stars
108
3 out of 5 stars
51
2 out of 5 stars
39
1 out of 5 stars
188
1,000 reviews in total

Review summary

Japan Crate has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Their customer support is Madness 🔥

Their customer support is Madness 🔥 , never received a reply faster then 20 hours . And yet they took a minute to answe...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

⭐️⭐️⭐️⭐️⭐️ A Fun and Delicious Surprise!

Japan Crate is an absolute treat! Every box is packed with a fun mix of authentic Japanese snacks, candies, and drinks t...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Big Improvement Since Bokksu Acquisition - But I'd Only Conditionally Recommend

**I've included my previous update for full context. Not enough space for original post.** The last few months, the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Terrible Box Design

I ordered the most expensive box available and they sent it in the most brightly packaged and labeled box imaginable. If...Read more

0
0
🔥 High engagement

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over 4 years ago
5 out of 5 stars

I love japan crate!

I love japan crate!

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Arna
Arna
1 reviews
over 4 years ago
1 out of 5 stars

Inku crate is a dissapointment(and i got scammed)

Shipping was so late and long that i had been charged for the secount box by the time the first one arrived. Good for the company as i would never have gotten number 2 if i had seen the first. Only reason a i decited to get it in the first place was that they promised a gift set worth up to 150$ with the box and i fid not get anything so that was just a scam. July box areived today and it is literly only filled about 40% and looks like it is worth about 10$ from aliexpress Edit: suprise gift set anything never arrived at all so that was a total lie to get people to sign up at least in my case. Edit 2: be warned they are flaging bad reveiws to get rid of them. Asked me for no proof of ordering but reported this reveiw as fake. i have sent trustpilot proof of ordering so im not worried but people reading reveiws here should keep this in mind. Update 1 Still no email from japancrate a day later

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Sharon
Sharon
1 reviews
over 4 years ago
5 out of 5 stars

Lovely items straight from Japan

Lovely items straight from Japan! I share with my kids and we each get something we love every month. Soon they will need their own

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Madison
Madison
1 reviews
over 4 years ago
5 out of 5 stars

Doki Doki crate is wonderful

Doki Doki crate is wonderful. Very cute items

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over 4 years ago
5 out of 5 stars

Absolutely love it

Absolutely love it! It’s so cute and has good quality products!

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m m
m m
1 reviews
over 4 years ago
5 out of 5 stars

just so cute :)

just so cute :)

Helpful?
over 4 years ago
5 out of 5 stars

Nifty subscription service.

Nifty subscription service.

Helpful?
Ammy
Ammy
1 reviews
over 4 years ago
5 out of 5 stars

So worth it!!

Always the most cutes and functional items! I loved the rilakkuma fan in July’s crate! I can’t wait to see what they come up with next!!

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over 4 years ago
5 out of 5 stars

May Doki Crate!

I absolutely loved May's crate so much! I loved the My Melody Mat, it looks so nice in my bathroom, alongside my other My My Melody and Sanrio items from DokiDoki Crate! I cannot wait for August's crate, that clock looks so cute!

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W.B.
W.B.
1 reviews
over 4 years ago
4 out of 5 stars

kawaii items

kawaii items

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Pink Kiwi
Pink Kiwi
1 reviews
over 4 years ago
5 out of 5 stars

Super cute!!

The website is super cute and easy to navigate :D

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debra dubois
debra dubois
1 reviews
over 4 years ago
5 out of 5 stars

Love Doki Doki Crate cutest items that…

Love Doki Doki Crate cutest items that bring joy to all little ones highly recommended

Helpful?
xKayleesi
xKayleesi
1 reviews
over 4 years ago
5 out of 5 stars

I look forward to my DokiDoki box every…

I look forward to my DokiDoki box every month, it’s like receiving a gift each time without the stress of deciding. Plus my mum likes to have a look and steal some of the cute items, even my cats stole my cooling blanket! Highly recommend.

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Missy
Missy
1 reviews
over 4 years ago
5 out of 5 stars

Items are sooooooo cute!!!!

Items are sooooooo cute!!!!

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KA Ye
KA Ye
1 reviews
over 4 years ago
5 out of 5 stars

New to JapanCrate and just purchased

I am new to this JapanCrate and have purchased an Umai, Inku, and Snacks Crate a while ago and I was wondering whether it's possible to cancel future renewals. I have not known that cancelation of subscription after purchase is invalid, still I look forward for this August incoming boxes.

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Daniel Hedman
Daniel Hedman
1 reviews
over 4 years ago
2 out of 5 stars

Nice products when/if you get the crates!

So I started off with Japan Crates Umai crate a couple of years ago and then changed to the Japan Crate Premium and through the years there have almost always been problems with the shipping. From one month getting the crate in 2 weeks (happend twice) in to the next month getting it after 6+ weeks, sometimes with tracking and sometimes without tracking. When you then ask for tracking because all problems through out the years they can't provide it even when you are willing to pay extra just to make sure you get the crates. And now since April 2021 not getting the crates at all with no support from Japan Crate to find out why the crates are not arriving. They did resend but well those did not arrive either so not much help there... But hey as the title say when/if you get your crates they are pretty nice! As of June 2021 I do not recommend subscribing if you live in Sweden :) Edit 1: First edit after the response and it seems they really didn't read the review or the part where I wrote: "And now since April 2021 not getting the crates at all with no support from Japan Crate to find out why the crates are not arriving. They did resend but well those did not arrive either so not much help there... " First saying "We are sad to see that you did not contact us first" Well i did... as written.. and also made it from my point of view clear that they did resend but how does that help me getting the crates when no crates are arriving. So yhee still no action from Japancrate to figure out WHY the crates are not arriving and how there still are problems after 3years since i reported it the first time. So instead of trying to find out why the crates are not arriving they are pushing for "If you want we can help you unsubscribe" Do you feel like a valuable customer? Nope... So still I do not recommend subscribing if you live in Sweden :)

Helpful?
Jose
Jose
1 reviews
over 4 years ago
5 out of 5 stars

Super Recommended

Excellent site! Allows one to get all things you are missing from Japan being in the other side of the world XD

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Gina
Gina
1 reviews
over 4 years ago
5 out of 5 stars

A fun surprise every time

A fun surprise every time! I really enjoy these! <3

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Liv
Liv
1 reviews
over 4 years ago
4 out of 5 stars

Japanese culture shared through Japan Crate

Japan Crate gets to connect Japanese culture to the rest of the world!

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over 4 years ago
5 out of 5 stars

First entry

This is my first time entering a giveaway from Japan Crate, introduced by my sister. I'm absolutely impressed by how easy and convenient it is to enter! I don't expect to win a prize, but I'm filled with hope that maybe there is a chance, thank you so much for putting it up >_<

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