Japan Crate

3.921 out of 5 stars
3.9
Great1,000 reviews

TrustScore

3.9
3.921 out of 5 stars
Great
5 out of 5 stars
614
4 out of 5 stars
108
3 out of 5 stars
51
2 out of 5 stars
39
1 out of 5 stars
188
1,000 reviews in total

Review summary

Japan Crate has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Their customer support is Madness 🔥

Their customer support is Madness 🔥 , never received a reply faster then 20 hours . And yet they took a minute to answe...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

⭐️⭐️⭐️⭐️⭐️ A Fun and Delicious Surprise!

Japan Crate is an absolute treat! Every box is packed with a fun mix of authentic Japanese snacks, candies, and drinks t...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Big Improvement Since Bokksu Acquisition - But I'd Only Conditionally Recommend

**I've included my previous update for full context. Not enough space for original post.** The last few months, the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Terrible Box Design

I ordered the most expensive box available and they sent it in the most brightly packaged and labeled box imaginable. If...Read more

0
0
🔥 High engagement

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over 4 years ago
5 out of 5 stars

It's amazing!

It's amazing!

Helpful?
Nicole
Nicole
1 reviews
over 4 years ago
5 out of 5 stars

Very unique and nice items!

Very unique and nice items!! It's super fun to try new snacks and get items that are specially made somewhere else in the world :)

Helpful?
over 4 years ago
5 out of 5 stars

Lucky Charm

I started my subscription last February 2021 as a Valentines gift for someone and we loved it! It was only meant to be a one time thing but I really loved it and I subscribed eversince. We both love Japan and really enjoy eating snacks as we watch animes. It lets us taste a little 'Japan'. The excitement is always there in opening every box and there something for everyone. I even kept the golden pig included on the March Crate and named it Conrad. He is now my lucky charm and he goes with me everywhere. Our dog loves him too when he squeaks LoL

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Linda Sutton
Linda Sutton
1 reviews
over 4 years ago
4 out of 5 stars

I have not tried Japan Crate yet

I have not tried Japan Crate yet. I am hoping to win a box before I order anything. I usually don't like to order anything on the internet but sometimes I make an acception.

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Edgar T
Edgar T
1 reviews
over 4 years ago
5 out of 5 stars

Awesome sweets and items

Awesome sweets and items. The subscriptions are really nice gifts for friends and have a lot of variety. The support is friendly and helpful!

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over 4 years ago
5 out of 5 stars

Da best yo

ONLY for fans

Helpful?
Nia Gray
Nia Gray
1 reviews
over 4 years ago
5 out of 5 stars

December crate

In December when everyone was going crazy and ordering crates, even though they were extremely busy they made sure everyone got their crate with no extra charge.

Helpful?
Stephanie
Stephanie
1 reviews
over 4 years ago
5 out of 5 stars

Best snacks for life!!

Not only do they have the best snack service for Japanese snacks, they also do fun giveaways! Glad to be subscribe to them and hope to continue to be for as long as they run! Can't wait to see what I get every month!!

Helpful?
over 4 years ago
4 out of 5 stars

Love the japan culture by crates

I like japan crate amd sugoi mart for the variability of products and food, i am someone who never visit japan before and I find this interesting Also i love the anime culture and the kawaii culture, i enjoy it very much Its so different as Chile

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over 4 years ago
4 out of 5 stars

Recommended

Love the variety of products even though some seem to be very repetitive in flavor. Overall recommend to anyone and everyone!

Helpful?
Lilly
Lilly
1 reviews
over 4 years ago
5 out of 5 stars

Hands down the best subscription box ever!!

They are so worth the money! I get the premium box and let me say the snacks are hands down some of the best things I have ever had! I want to go visit Japan one day and with this it makes it feel like I’m already there.

Helpful?
over 4 years ago
5 out of 5 stars

A piece of Japan in our homes!

japancrate is an excellent choice for those of us wishing to experience a piece of Japan in our homes! The products are always the best quality and there's just so much to see and enjoy, it's an endless joy!

Helpful?
Margot
Margot
1 reviews
over 4 years ago
5 out of 5 stars

Awesome crates and customer service !

I would like to start this review by saying thank you to the customer service who has been super helpful in helping me getting my crate ! If I could have one tip to give them, it would be to add the shipping number directly included in the shipping email to make their life easier. Now for the crate itself : I was gifted a 3 month prepaid Umai Crate plan and recieved the August one a few days ago. Everything was nicely pakaged with informations and cooking tips for every noodle packet wich was super helpful and interesting. The ones I tried so far were super tasty and I can't wait to try everything ! This crate is clearly worth the price and makes a cool and original gift !

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Gray Chua
Gray Chua
1 reviews
over 4 years ago
5 out of 5 stars

Taste of the impossible

I love the range of exclusive Japanese products Japan Crate provides! Due to covid, travelling is impossible, so they give you a taste of Japan that you've missed before you have to return to the covid reality.

Helpful?
Lyn
Lyn
1 reviews
over 4 years ago
5 out of 5 stars

Love this crate option

Love this crate option. Lots of goodies available and in great flavours you can’t get anywhere else

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Aldwin S
Aldwin S
1 reviews
over 4 years ago
5 out of 5 stars

Japan Crate Review !

I love Japan Crate because I get to experience Japan without having to go there.

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Eric Plourde
Eric Plourde
1 reviews
over 4 years ago
5 out of 5 stars

What I look forward to every month <3

I have always loved, and continue to love Japan Crate. It's always something I look forward to every month; I get excited seeing what kinds of things I got in my latest crate. There's always a great variety and balance in the types of snacks it has in the crates, as well as seemingly going for a theme often in most crates which is cool. One of the only things I don't like is that the crates usually always have at least one cola flavoured item, but of course this is just my personal preference so it's not exactly a flaw. I'm always very satisfied with my crates. My only constructive feedback would be to periodically include cute little non-snack premium items like the used to in past crates (ie. Little golden pig), or maybe even an anime or video game related item.

Helpful?
Vega Alvarez
Vega Alvarez
1 reviews
over 4 years ago
5 out of 5 stars

Thank you!

I love trying out new things from different places! It’s almost like getting to visit Japan but with snacks! I look forward to it every month and it’s worth every penny. I couldn’t live without it ever. Thank you guys so much for everything! <3

Helpful?
over 4 years ago
5 out of 5 stars

Awesome opportunity to have snacks from japan

honestly really nice to have this website exist, i’ve been dying to try out japanese snacks for a while now.

Helpful?
over 4 years ago
5 out of 5 stars

Best Subscription Box

This is the best subscription box that I've tried. They have a large variety of candies and salty snacks from Japan. It's a big event for me and my wife each time we get one in.

Helpful?

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