Irwin Mitchell Reviews

Professional and experienced advice delivered with empathy. Responsive and efficient.

Absolutely lovely lady Liz who has been amazing supporting us while we are grieving she has responded to emails and calls so quickly and efficiently we appreciate the support from you .

My grandmother and I sought legal advice through irwin Mitchell after she had suffered serious medical negligence, we were passed to Laura Ellacott who took on our case. From day one, Laura was absolutely brilliant, highly professional, very reliable, understanding and empathic with my family during a very upsetting time. Laura would ensure that we were always kept up to date with any updates and was always at the end of the phone if I ever needed her to explain things further to me. The case was dealt with with the upmost professionlism and no stone was left unturned, every medical record checked thoroughly. Although a lengthy process due to lock down and various other holdups from the defendants side, Laura didn't give up and would still keep in regular contact. Laura and her team of experts ensured that the defendants admitted liability and offered a generous settlement figure Unfortunately my grandmother passed away the day myself, my grandmother and Laura were due to meet for the first time so she never got to see the outcome, I was determined to carry on as she had asked me to, only the night before her passing and with Laura's help we were able to come to a satisfactory conclusion. If you are looking for a solicitor to deal with medical negligence I highly recommend Irwin Mitchell So thankyou very much Laura and your team you are true assets to the company

The team at Irwin Mitchell were professional, efficient and caring with my case. Lucy Carrick dealt with my case and made everything clear and decision making from my side was easy due to the clarity of information and communication.

They have always been efficient and professional in their dealings with me, and are always prompt in responding to any queries I may have.

My experience was one of complete satisfaction due to the time, effort, care and sympathy shown to me regarding my problem. The professionalism was second to none and great time and care taken to design and carry out a solution to the issue I faced."

I have had dealings with Sharon Capper over several years regarding my late wife's estate, and have found her efficient and helpful.

From start to finish Elise Burvill at Irwin Mitchell has been incredibly supportive and informative. It can be challenging supporting someone through a process who has lost a spouse through medical negligence and the trauma this brings with it. I have to say Elise was very sensitive to this and dealt with every interaction with compassion. I would definitely recommend and have done so already.

Having worked with Irwin Mitchell for many years getting justice for my daughter I can honestly say every department have been so professional, supportive and approachable! Our Court of protection team are amazing and we are very grateful to have such a great team behind our family!

Terri Pickstone was very professional, patient and helpful.

Abigail Melloy dealt with my claim for compensation following an incident when I was knocked down by a car on a car park. From the start, Abigail was polite, friendly, efficient and was scrupulous about keeping me fully updated as to the progress of the claim. Abigail was very helpful and informative and sympathetic to my situation. Sadly, the experience with the second part of the transaction was not so good but this was not due to any action/non-action by Abigail. I could not have asked for better service.

Liz has been really helpful and knowledgeable when it came to me making informed decisions. She was always polite and kind. If I ever need to use Irwin Mitchell again I will definitely be using Liz! Thanks again Liz :)

Communication was great over the 10 years with Irwin Mitchell. Liz Bennett was a very supportive and responsive trust administrator throughout our time with them. Thank you

The team at Irwin Mitchell Solicitor have and continue to be supportive and informative. I would like to thank Lauren Hurney and her team for their patience and faith that I would have a successful out to my case even on the days I didn’t. The after care has been and continues to be of a high standard. Thank you Irwin Mitchell.

My experience has been very good with prompt service from my contact at Irwin Mitchell, who was Terri Pickstone. My claim was dealt with in a professional manner and Terri was really helpful, informative, patient and efficient. I would not hesitate to use Irwin Mitchell again for such a matter.

I'd like to thank Irwin Mitchell for their help particularly Danielle Symington who was very helpful in offering me first some general advice even before instructing Irwin to represent / help me. Danielle was extremely professional and prompt and she let me know each step of the way what was going on and she was very patient with me. I felt her figuratively holding my hand throughout the process. I would definitely recommend Irwin Mitchell and would consider using them in the future if the need arose.

Excellent service delivered by Reiss Taylor, Reiss is extremely knowledgeable, diligent and professional, definitely someone you need in your corner when you have to deal with a range of complex legal issues

Michael Turner and his colleagues Ian Whittaker and Kerry Grocutt have been very helpful and knowledgable throughout our claim. They have always kept us up to date and we have been able to put our trust in them to get the best outcome for our Son. We would highly recommend.

Professional, Supportive + Adaptive. Amy has taken great care of me through this often-difficult process and continued to be mindful of things going on in my life that have had an impact, at times, on my ability to effectively engage. She regularly asked how I was doing (outside of the legal stuff) whilst guiding me through dealing with an often challenging 'other side' and managing my expectations accordingly. She has adapted her approach to suit my situation and preferred way of working, which has generated confidence in Irwin Mitchell and resulted in me being more comfortable with the often-complex processes. James dealt with the FDR for me and delivered exceptional support and guidance, coupled with key negotiation skills that directly generated a positive outcome.

Sharon consistently keeps me informed and promptly sends any paperwork requiring my attention for review. Her thorough management ensures that everything is handled efficiently, allowing me to stay focused without having to actively track or manage these tasks myself