Irwin Mitchell Reviews

We’re very grateful to Abigail Hands for her support during a really challenging time for our family. Navigating a school exclusion involving our son, who has special educational needs, was overwhelming, but Abigail guided us through every step with professionalism, empathy, and clear advice. We appreciate very much your support and flexibility assisting us with the matter, and we are very pleased with the work you have done to represent us. You took the time to listen and understand our concerns, and your calm, reassuring approach helped us feel more confident and prepared throughout the process. You were always reachable and responsive, which gave us real peace of mind during such a stressful time. Should we need help again in the future, we’ll certainly be in touch. Thank you again for everything.

We were assigned Lauren Haines as our solicitor from Irwin Mitchell. We could not recommend a better solicitor. It was an extremely challenging period for us, however Lauren made it a seamless process. She kept us informed and supported from start to finish and was very thorough in her feedback. She was professional, friendly and transparent. She took our concerns seriously and helped us achieve the best possible outcome. Thanks Lauren.

Just an amazing company to deal with professional caring and always keep you updated. I would recommend this company whole heartedly to anyone. I've been dealing with them for the last 16 months and have won my case for me. A special thanks to Paul Ramsay an amazing solicitor kind caring and compassionate.

I had clinical negligence case which it took many years ended this month. I really appreciate especially Auriana Griffiths and team including Simeon Maskrey KC for the hard works, efforts and unlimited advice throughout our case.

Ellie dealt with my claim,I do wish everything to do with claims were as efficient and keeping you updated as Irwin Mitchell. Highly recommend them,and if I should ever need legal advice I know where I will go first and foremost.

Would give this a 0 if I could, the man, who I could barely understand becaus he spent the duration of the call mumbling, didn't seem to have the mildest idea about dentistry. I spent 40 minutes describing the issue at length, he puts me on hold, then comes back and says ‘we can only make a dental claim for two or more teeth’ why was this not disclosed at the beginning of the call, instead of wasting 40 minutes not listening to me and repeating back the incorrect facts of what id just told him. Total time waster and have made a formal complaint

Richard Biggs was my solicitor through a very difficult time of my life. I was going through a personal injury claim that had life changing consequences for myself. I had a very big team around me. Many, many people I had on my team but Richard was the one I called as he was the one that put in great amounts of efforts to build a rapport with me. I found myself having the best relationship with Richard and he really helped me in many ways and get me the settlement I deserved. I highly recommend him and Irwin Mitchell.

The team at Irwin Mitchell solicitors successfully handled my Personal injury claim for injuries sustained as a result of an RTA. Throughout the process which took several years, Associate Solicitor Stefanie Bramley and her legal team were client friendly, diligent, knowledgeable and unwavering in their support. I was very impressed with the efficiency and timely manner of their communications with me. A line of communication was always available for me to ask questions or seek clarification about legal information that I did not fully understand. The team handled my case professionally and achieved a favourable, outstanding result.

I started my claim with Irwin Mitchell in May 2024. From the very beginning the team was professional, attentive and fully committed to achieving the best possible outcome for me. From start to finish I was given a dedicated paralegal- Terri Pickstone, making life much easier for me having one point of contact throughout. Terri was approachable and understanding keeping me informed every step of the way,explaining things clearly,available either by email or phone. It is not a simple process with many forms to complete and appointments to keep. However, thanks to Terri’s dedication and expertise we were successful with my claim. My own dealings with Irwin Mitchell have always been positive. Their support made all the difference for which I am grateful.

Sorting out a Will can feel daunting and something to put off for later but Millie Nicholson and her team at Irwin Mitchell made the whole process engaging and achievable. Both Millie Nicholson and Ellie Robinson were extremely professional, friendly and approachable about the process of creating a Will. They listened carefully to my specific needs and captured exactly what I wanted to happen following my death. Nothing was too much trouble and the complexity of Will making language was simplified so I could easily navigate my way through the process. I now have a comprehensive Will and a big weight off my shoulders. Thank you Millie, your professional knowledge is phenomenal and your professional manner exemplary.

Katie helped me with the drafting and completion of a severance agreement, and a consultancy arrangement. All assistance was clear, detailed, prompt and professional I would happily recommend Katie

Highly recommend Irwin Mitchell and in particular Sophie Smethurst and her team. Sophie kept me informed throughout my whole case and updated me patiently and sensibly regularly. She was always available to chat and responsive on email. I’m very grateful for her help to resolve my case satisfactorily.

I had an excellent experience instructing Irwin Mitchell on a family law matter. Daniel Moreton was my main contact and he balanced excellent legal knowledge with genuine empathy at a very difficult time. He was responsive and professional but also at all times acted with sensitivity around the matter we were dealing with. It is clear that Dan and his team are absolutely committed to achieving the best possible outcome for their clients. I would definitely recommend using Irwin Mitchell based on my experience.

We recently dealt with Tiffany Heppell at Irwin Mitchell in regards to an employment dispute. She was absolutely fantastic, super supportive and gave us the benefit of her knowledge and experience during the process. Tiffany’s attention to detail, quick response times and communication were faultless. This was a stressful situation and Tiffany made the process just that bit easier for us. Thank you so much, would recommend to anyone!!!!

I have dealt with this company for some 18months now on a personal health issue. My experiences to date have been nothing but professional helpful and more importantly to me honest . Nothing has been to much for them called me when promised, hit deadlines punctually or beforehand. I've previously asked for expert advice in other fields and been helped and supported all the way through, which makes me think very highly of the two ladies who have guided me on my journey. Thank you.

I have dealt with a few solicitors over the years, but Tiffany Heppell of Irwin Mitchell is probably the best I’ve come across. Nothing was too much trouble for her, my queries and emails were responded to very quickly (usually same day), her suggestions and proposals were explained simply and succinctly to me (as a lay man). Tiffany helped me through a very stressful time with my former employer, achieved a good result on my behalf, and I would have absolutely no hesitation in recommending her to others. Thank you again, Tiffany.

We used the services of Irwin Mitchell through our insurers for a property dispute. Alhena Naheem took on our case which was resolved positively with complete satisfaction. Alhena was thorough and methodical in her approach being extremely professional at all times. No hesitation in recommending the company or Alhena

Called for legal advice. Was told somebody would contact me within a couple of days. Nobody called. I called again the following week and nobody answered the phone! Left a voice message, still no response. Awful customer service. Unprofessional. Will never use this firm.

Far superior to many other legal firms I’ve encountered

I have used previous legal representation for immigration advice in the UK, but Mandeep Khroud is the first lawyer who has paid close attention to my circumstances and been able to provide me with clear advice regarding the possible options that are available for me to come to the UK. I would highly recommend using Irwin Mitchell’s immigration team!