Great experience
I bought my mother a Virgin Experience Days voucher for Christmas 2019 - A visit to The Shard followed by a Thames river cruise with food & champagne.
Due to covid my mother eventually got to use the voucher on 8th August this year. My mother has been shielding due to health issues & has mobility problems so when the opportunity arose it was a welcome relief to get out of the house. I would like to praise City Cruises for their handling of the experience during this time which must have been difficult. The Shard only opened on 1st August but Virgin managed to sort out the visit very quickly. Also due to covid experience vouchers were extended by City Cruises.
Well my mother has not stopped talking of her trip, everyone was so polite in The Shard & on City Cruises. She told me that the cruise was amazing with great commentary & wonderful food. London & the trains were empty making the visit enjoyable. My mother is a tee total but she did drink the champagne handed out by City cruises :)