Katy is always efficient
Katy is always efficient, trustworthy and professional. She makes legal work easy and trouble free. I would not use anyone else to deal with my legal needs.

10 months ago
Katie and Flora were exceptionally good. They both took the time to explain everything I didn’t understand. They was both helpful and accommodating. They was always able to help me with anything I nee... See more
10 months ago
Working with Irwin Mitchell on bringing a discretionary trust to a close was a very positive and reassuring one. We had no previous experience of dealing with a trust, but we were guided through the... See more
Katy is always efficient, trustworthy and professional. She makes legal work easy and trouble free. I would not use anyone else to deal with my legal needs.
We met with Laura a number of times for a complete review of our Wills and all our appointments were always on time. We felt unrushed and all the legal terminology was clearly explained. Laura's communications with us were prompt and any further questions we had were quickly answered with a clear explanation. Laura was extremely helpful and would happily recommend her.
From the very beginning, Alexis Tulloch, our appointed solicitor, and her team showed not only professionalism but genuine compassion and understanding for the incident that had left my husband with a brain injury. She recognized the immense physical and emotional toll this incident had taken on our lives. It’s been a long hard slog to finally get to the settlement stage, almost 7 years but she relentlessly pursued the case, even when there were times when we were ready to give up as it was so emotionally exhausting. Her knowledge, calm approach, and regular communication made a very difficult time feel that little bit more manageable. We are so grateful, that thanks to Alexis we can now make plans to move to suitable accessible accommodation and obtain specialist medical care. A special thanks to her lovely paralegal Kate Young who provided prompt information when requested and kept me sane throughout “The settlement” meeting, and to Stuart Jamieson the barrister who took on our case. Both Alexis and Stuart were instrumental in obtaining the final settlement. I have no hesitation in recommending Irwin Mitchell to anyone. With grateful thanks again to Alexis Tulloch for providing light at the end of a very dark tunnel.
My experience with Irwin Michell law firm was over the top expectation. I had very bad and difficult life situation. I can't describe how hard time was for me for all those few years. Only I can say Lianne Eaton, is one of the top lawyers and she know what she is doing. She isn't just one of the top lawyers but she is an awesome human being. She never judge me and she understood my frustration in those years. She responded to the emails and calls emidiatly. She was over the top of everything at all this time which eas my frustration and disappointment of my indury. She Helps me get emidiatly appointment with medical experts without any delay. Experience and feelings can't describe, but all I can say highly recommend Lianne Eaton and Irwin Mitchell law firm. Thank you, Lianne.
Everyone I dealt with at Irwin Mitchell was an expert in their own field yet able and willing to explain things in a way I could understand. Very responsive with quick turnround times. Possibly more expensive than some others but well worth it for the peace of mind that matters were in capable hands.
Our family has been through almost 10 years of battling a medical negligence claim for our loved one. The Irwin Mitchell team have supported us throughout, with incredible expertise and superb legal advice. But more than that, they walked with us on an often difficult journey, with compassion and understanding. In particular Ross McWilliams deserves very special thanks for his kindness and empathy, constant support and very wise counsel. We could not have got through this without Ross and the team. Thank you all.
I can honestly say that Melissa did an exceptional service for me and my family. Not just her work in company time, but also her commitment to contacting me after completing the project on my behalf. 100% recommendation for Mel’s dedication and honesty. Gary Brennan
I had the pleasure of working with Hannah Manson and Holly Mason in preparation for a s.21A challenge on behalf of my client. I was thoroughly impressed by their depth of knowledge, and and person-centred approach, and the efficiency with which they managed the case. Their preparation was meticulous and communication was seamless. They struck an excellent balance between professionalism and compassion, ensuring that my client's rights and wishes were effectively represented. It was a pleasure working alongside them and I would not hesitate to do so again in the future. Thank you!
I instructed Paula Myers at Irwin Mitchell to act on my behalf in defending a contentious inheritance claim, and I couldn’t have asked for better representation. From the outset, Paula was clear, strategic, and incredibly responsive. She grasped the nuances of a highly sensitive matter, gave honest advice, and helped steer the case away from costly litigation. Her guidance was steady, pragmatic, and reassuring during a stressful period — I felt in very safe hands. Thanks to Paula and the Irwin Mitchell team for helping me finally reach closure. I would not hesitate to recommend their services to anyone facing a similar situation.
Glen Whitehead the case manager for my son was exceptional - very professional and always put us at ease - I would fully recommend Irwin Mitchell and of Course Glen - well done and many thanks
I cannot recommend this London-based solicitor enough! Thanks to the expert assistance of Nanayaa Agyeman and Devlin Freeburn I was able to secure my UK visa swiftly and join my family in London. Their efficient handling of my application was a huge relief, making this process much more smooth and quick than I expected. I also felt, that they always had an open ear for me - patient, helpful and kind. If you're looking for professional, reliable, and effective legal help with your visa application, look no further!
Irwin Mitchell were excellent in handling my claim they were extremely supportive and professional throughout and I felt at ease and trusted everyone who were involved so thanks too all especially mr Oliver collett who was kind and careing from day 1 to completion
My thanks and gratitude to Tim Annett, who has handled my personal injury claim. His deep commitment to do the very best for his clients, has led to the positive conclusion of my case. His considerable expertise and experience, and his managment of the numerous challenges that arose, were simply outstanding. Tim has deployed Irwin Mitchell’s significant resources - e.g. the means to identify the appropriate external experts, access to a barrister and administrative support, required to advance the case. The period of working with Tim also coincided with a difficult time for me and my family, having to cope with life-changing injuries and it was reassuring to know that Tim was dealing with the case. Over the last 5 years, Tim has been my main point of contact which was key to streamlined communications for the case. From start to finish, Tim has always kept me informed of the progress to ensure I understood what was happening and was always responsive to my questions and input. I can highly recommend Tim and Irwin Mitchell to others.
outstanding Service and Compassion from Katie Lowe at Irwin Mitchell. Following a devastating accident at work where my partner was knocked unconscious by a forklift truck, we turned to Irwin Mitchell for legal support. From the very beginning, Katie Lowe, our appointed solicitor, showed not only professionalism but genuine compassion and understanding. She recognized the immense physical, emotional, and financial toll this incident had taken on our lives. At 57, my partner had been a hardworking, happy man and a devoted grandad. Sadly, due to the severity of his injuries and trauma, he will never be able to work again. The impact on our daily lives has been profound, with me now acting as his full-time carer and working myself. Throughout this incredibly difficult time, Katie has provided unwavering support. She secured an interim payment for us (which we are currently awaiting), and also arranged a payment for treatment with Brain and Mind to aid in his recovery. These steps have made a real difference in helping us cope during such an uncertain period. Katie has kept in constant contact, always making sure we’re updated and fully informed. Her professionalism, dedication, and empathy have made an incredibly difficult journey more bearable. We couldn’t have asked for a better solicitor or legal team. I wholeheartedly recommend Irwin Mitchell, and especially Katie Lowe, to anyone in need of legal representation during a personal injury claim. Her efforts have been outstanding, and we are deeply grateful for everything she has done — Even though our case is still ongoing and we are awaiting the final compensation, I felt compelled to write this review now because of how outstanding Katie’s support and guidance has been throughout. We are deeply grateful for everything she has done, and I would not hesitate to recommend her and Irwin Mitchell to anyone going through a similar situation. Karen Tomlin
I have had a wonderful experience with Irwin Mitchell. Rachael Matthews and her colleagues handled my case brilliantly. They were extremely professional, but also kind and compassionate. I am thrilled with the outcome of the case . I would highly recommend using this company
Irwin Mitchell, were very professional with their approach to the issues of our case and kept us very well informed. Even though it was a long journey the outcome was successful.
Lorraine Rose-Dugdale assisted me with a long and difficult property matter. Her expertise, patience and intelligence were essential in helping me achieve the outcome that I desired. I could not recommend her more highly.
Kaye of Irwin Mitchell contacted me and made me feel very comfortable speaking with her and helped me feel at ease. Her professionalism was evident by her understanding of the situation we discussed.
I'm pleased with the outcome of my case and grateful to have received the compensation. Marianne handled the process thoroughly, and I appreciate being referred to the right experts and having my claim properly investigated. Thank you for seeing it through.
Bethany was excellent at short notice set up a Trust answered all questions including executing documents in a week. Excellent Service all around definitely recommend.
Based on analysis of 14 reviews rated 1-2 stars for Irwin Mitchell
“I told her this was unacceptable and mentioned that a local solicitor was able to perform this check in 30 seconds wi...”
“Appalling company and this is not the first time I have had appalling customer service from them”
“You know, it's never easy to have to explain my circumstances, my mental health, to a complete stranger and then to b...”
“I have never felt more unrepresented and frustrated in my life”
“I am highly dissatisfied with the lack of professionalism, poor communication, and the fact that the operatives appea...”
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Irwin Mitchell is a legal services provider specializing in personal and business law. The company offers expert legal advice across various areas, including medical negligence, personal injury, family law, and commercial services. Irwin Mitchell is dedicated to supporting individuals and businesses during significant life events and unforeseen circumstances, ensuring clients receive clear and practical guidance from the outset. The firm serves a diverse clientele, ranging from individuals seeking assistance with personal legal matters to businesses requiring comprehensive legal support in corporate, employment, and licensing issues. With a commitment to delivering impactful outcomes, Irwin Mitchell aims to make a meaningful difference in the lives of its clients by providing tailored legal solutions to address their unique situations.
Irwin Mitchell receives overwhelmingly positive feedback from its clients, with many praising the exceptional support and communication provided by staff throughout various legal processes. Reviewers highlight the dedication and compassion of team members like Katie, Flora, and Emma, who take the time to explain complex legal matters and offer reassurance during challenging times. Customers appreciate the thoroughness and professionalism displayed, particularly in sensitive cases such as medical negligence and trust management. However, a few complaints arise regarding the firm's focus on cases perceived as "slam dunks," suggesting that some clients feel overlooked if their cases are more complex or less straightforward. Despite this, the majority of consumers express gratitude for the successful outcomes and the stress relief provided by Irwin Mitchell's services.
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