Irwin Mitchell
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0utstanding Service and Compassion from…
outstanding Service and Compassion from Katie Lowe at Irwin Mitchell. Following a devastating accident at work where my partner was knocked unconscious by a forklift truck, we turned to Irwin Mitchell for legal support. From the very beginning, Katie Lowe, our appointed solicitor, showed not only professionalism but genuine compassion and understanding. She recognized the immense physical, emotional, and financial toll this incident had taken on our lives. At 57, my partner had been a hardworking, happy man and a devoted grandad. Sadly, due to the severity of his injuries and trauma, he will never be able to work again. The impact on our daily lives has been profound, with me now acting as his full-time carer and working myself. Throughout this incredibly difficult time, Katie has provided unwavering support. She secured an interim payment for us (which we are currently awaiting), and also arranged a payment for treatment with Brain and Mind to aid in his recovery. These steps have made a real difference in helping us cope during such an uncertain period. Katie has kept in constant contact, always making sure we’re updated and fully informed. Her professionalism, dedication, and empathy have made an incredibly difficult journey more bearable. We couldn’t have asked for a better solicitor or legal team. I wholeheartedly recommend Irwin Mitchell, and especially Katie Lowe, to anyone in need of legal representation during a personal injury claim. Her efforts have been outstanding, and we are deeply grateful for everything she has done — Even though our case is still ongoing and we are awaiting the final compensation, I felt compelled to write this review now because of how outstanding Katie’s support and guidance has been throughout. We are deeply grateful for everything she has done, and I would not hesitate to recommend her and Irwin Mitchell to anyone going through a similar situation. Karen Tomlin