Intercounty Estate and Letting Agent Reviews

Can’t thank Jack, James, Olivia and Helen enough for all their help and assistance in selling the house. All staff were friendly and we were always made to feel welcome. Our house must have won the Guinness book of records for the house most viewed! Our thanks also go to Doug who helped in the final stages of the house sale as sales negotiator. He kept us updated of progress in a timely manner. He was always of a cheerful disposition.

Peter and his team were a delight to deal with throughout the entire sales process. They worked hard to generate interest in my property and they sold my house quickly at a good price. What stood out the most to me was how the entire team were involved and in sync (Clare, Charlotte, Abi and Peter) to get the job done. You can tell they are a tight-knit team focused on results.

We let my mothers house with Intercounty in Gt Dunmow in 2019 with their ‘preferred service’.This was not a success by any measure. They did not communicate with us, the tenants were appalling, (the other agents interview before letting,)but Intercounty did not, and every disaster which we encountered had to be brought to their attention by us. Another time I will go elsewhere. We have complained but have received no clear explanation yet for why their service was so poor apart from the times we are going through. The other main agent is working well though and their staff keep in touch by telephone and use email, as we transferred the sale to them. Thank you for saying you will support us, we are still waiting......no calls or emails yet.

Having recently exchanged on our property sale, we found William and the sales team to be professional and made the process from entering the market to point of sale as stress free as possible. The final stages of the process from agreeing a purchase price to exchange were handled by Doug Whybrow and his communications and persistence was second to none. Doug was always available to answer any questions we had and provided updates as required.

I have just completed the purchase of a property through the Saffron Walden branch. Throughout the process of looking for a suitable property, the Intercounty team of Abi and Clare stood out as they were really proactive and helpful in helping me find somewhere that would be right for me. This was a unique experience in a busy market where every other agency never seemed to do more than the bare minimum. Once I found the right property the team went the extra mile to help get everything sorted out. In particular Peter, was a real star in helping to solve any problems that came up along the way and was constantly supporting me to drive the process forward by liaising with all the associated parties in a really effective and professional way. Any time that Peter was not available I was really impressed that Abi was always able to be equally as helpful. I have no hesitation in recommending them to anyone looking to buy or sell a property in the Saffron Walden area.

Very easy to deal with anything, quick responses and very happy

Thanks to the Intercounty team at Bishops Stortford! Sold our property on the same day it listed! The team were great at keeping us and all the parties informed at all stages so special thanks to Bob & Doug for doing such a professional job and for keeping an eye on the property after we moved out. I would highly recommend Intercounty! Jesse Goscomb

We are about to rent a house through the Great Dunmow branch. We have never rented before, as we have always owned our property, so were quite anxious to find a property which meets our criteria. From arranging the viewing to all the necessary administrative tasks, the entire process has been so easy. Lisa Southon is so professional, always on hand to answer any questions we have had. I would definitely recommend Intercountry to anyone who is looking to rent a property.

Just completed on our house sale in the UK, assisted by the team from the Bishop's Stortford office. Special mention to Doug Whybrow for keeping us informed at all critical stages of the sales process, (which was re-assuring, as we are 12000 miles away!) - thank you! A & S E Mumford

It’s always a pleasure working with the team at Intercounty. Thanks to Mollie my property was rented expeditiously. She is very organised and had good communication throughout the process. I look forward to working with the team in future. Thanks!

Peter Cuffaro at the Saffron Walden branch of InterCounty provided us with an excellent service. He was able to match the right buyers for us very quickly and worked hard during the price negotiation. Once a sale was agreed he checked in regularly and communication was excellent all the way to completion. Great job - thank you.

I hardly ever write reviews and people are quick to complain and slow to give praise so I felt I had to do this review. I contacted all the agents in Braintree and surrounding area and by a country mile George at Intercounty was on a different level to the other agents I spoke to. Of course I want a much better property than I can probably afford, who doesn't but the help George gave me was the single best bit of advice I have been given. He was so knowledgeable about renting, asked me questions others didn't and suggested I write down a list of needs and wants explaining these are two very different things. He suggested that I should focus on my needs property wise and if he could find a property that covers my needs then the essentials are covered and I might be lucky enough with the odd want included. I told him in an ideal world I would like three bedrooms as my daughter lived with me and she had a car but I walked to work so I wanted plenty of parking. He then said ok thanks for that so let me explain what I mean. Ok you have a daughter that lives with you who drives, you walk to work in town so essentially your NEEDS ARE two bedrooms and parking for 1 car ideally within walking distance of town or close to a bus stop so you can get to work but you would like an extra bedroom and more parking if at all possible but overall the 3rd bedroom and parking for cars you do not have may not be essential so these become YOUR WANTS. He suggested I look at 2 bedrooms with parking as a starting point and maybe beyond if viable. I was amazed at the level head on his shoulders and wondered why I had never thought of it like that and why none of the other agents had got into my mind like George. I started to look at my way forward with a much clearer and with a realistic head on and indeed he is so right so rather than trying to find the impossible I am now looking at properties I can actually afford and as long as my needs are fulfilled any wants included will be an added bonus. Thanks George for focusing my mind you were so helpful and if at all possible it will be Intercounty I rent from and not one of the other agents.

Recently rented through Intercounty and couldn’t recommend them enough. I had the pleasure of working with Mollie to achieve what I wanted. Her work ethic was second to none and the way she conducted herself to answering any questions I may have and making sure everything was set in place with no stress or hassle.

We had a very pleasant viewing yesterday with Abi from Intercounty in Saffron Walden. Abi was professional and knowledgeable and allowed us to take our time with the viewing. Not the right property for us but it was a good experience worth noting.

I mainly dealt with Mollie from Intercounty and she was a delight from start to finish. Due to my work circumstances I had given her a rather rushed timeline for getting the property I was interested in. Regardless of that, her and the Harlow team managed to navigate around the short space of time and the current covid climate we find ourselves in. I was very impressed that background checks, landlord contact, inventories and contracts were able to be done so quickly in a world where it’s getting difficult to organise anything. I was very reassured throughout as she was always in contact and answered any questions I had. I wouldn’t hesitate to go through her/ Intercounty Harlow again, highly recommended!

Very impressed with the service we received from Intercounty in Bishop’s Stortford. Very professional.

Selected the Bishop’s Stortford office to sell our house and what a great job they did. Valuation a little higher than another agency but they marketed and sold at that value (thanks Will Jobber). Then the move process was difficult at both ends of the chain, but our ‘progressor’ pushed them all and kept it together. Probably kept us sane too (thanks Doug Whybrow)! We are moving :-)

Intercounty were my vendors agents and I have to say from start to finish we’re a pleasure to deal with. The chain was extremely challenging at times but these guys stayed positive and up beat throughout and the levels of communication were second to none. I would have no hesitation is recommending this company to anyone. Special thanks to Doug, Will and Olivia for all the support in getting the sale completed 💪

This estate agent in Sawbo can’t value houses for toffee. Put one house on the market 5 bed at £800 and then another one exactly the same for £670. Also another 5 bed which is different on the same development for £954 on Terlings Park. Literally pulling figures out of the sky for quick sales. Useless !!

Saffron Walden Office. What a fantastic team at Intercounty Saffron Walden. As a buyer I cannot praise them enough, Charlotte has been amazing, she has kept in regular contact with us and has being a great support through some very tricky conveyancing times. I highly recommend them. 5 star service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️