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inCruises Reviews

4.367 out of 5 stars
4.367 out of 5 stars
4.4
|Great|1,000 reviews

TrustScore

4.4
4.367 out of 5 stars
Great
5 out of 5 stars
827
4 out of 5 stars
16
3 out of 5 stars
4
2 out of 5 stars
3
1 out of 5 stars
150
1,000 reviews in total

Review summary

InCruises garners a largely positive reception, with many reviewers praising the club for making cruising more accessible and enjoyable. Customers highlight their ability to travel frequently, with some mentioning multiple cruises and the enriching experiences they’ve had with family and friends. Reviewers express gratitude for the opportunities provided by InCruises, noting that it has significantly improved their travel experiences. However, there are notable criticisms regarding transparency and customer service. Some users report feeling misled about the membership terms and express frustration over difficulties accessing their funds or redeeming points. Concerns about the ethical practices of the company also surface, with claims of hidden fees and inadequate communication.

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Based on reviews, created with AI

See what reviewers are saying

Mariana
MarianaFeatured

6 months ago

1 out of 5 stars

Horrible la experiencia

Horrible la experiencia, perdí todos mis ahorros, nadie te cuenta la verdad, no caigan en esta estafa por que nadie se hará responsable ni les devolverán su dinero! Ojo! Somos muchos!

Mayi Suarez
Mayi SuarezFeatured

6 months ago

1 out of 5 stars

I’m very disappointed with the customer…

I’m very disappointed with the customer service at InCruises. I’ve been a member for some time, but booking a cruise has been a frustrating and disheartening experience. I expected a smoother process... See more

Krassimira Petkova
Krassimira PetkovaFeatured

6 months ago

5 out of 5 stars

Мой опыт работы с InCruises

Здравствуйте! Меня зовут Красимира П., я из Болгарии. Мне 75 лет, и я являюсь членом клуба с 2018 года. Это будет мой 11-й круиз. Я обожаю более длительные круизы. Я уже побывала в Норвежских фьордах... See more

Carolina Andrea
Carolina AndreaFeatured

6 months ago

1 out of 5 stars

Pésima experiencia en incruises

Pésima experiencia en incruises! Perdí todo mi ahorro. Los líderes no te dicen cómo funciona realmente, te omiten información, hay letra chica . De lo contrario jamás hubiera entrado a este "club de v... See more

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Consumer
Consumer
1 reviews
12 months ago
5 out of 5 stars

Ho conosciuto questo Club di viaggi un…

Ho conosciuto questo Club di viaggi un anno fa grazie ad un amico e da subito mi sono iscritto come partner perché ho trovato le sue condizioni veramente uniche e meravigliose e mi ritrovo a collaborare con un’azienda solidissima guidata da leader Top nel settore

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Mariano Gaudiello
Mariano Gaudiello
1 reviews
12 months ago
5 out of 5 stars

Ho conosciuto questo club quasi 2 anni…

Ho conosciuto questo club quasi 2 anni fa. Avendo una famiglia numerosa non avevo mai fatto una crociera prima. Ma da quando mi sono registrato in InCruises ne ho fatte già 3. Un sistema intelligente che mi consente di pagare la stessa crociera un po' alla volta mensilmente e a un prezzo finale minore. E la cosa meravigliosa è che scelgo io liberamente quale crociera fare, da MSC, COSTA, PRINCESS, VIRGIN, NORVEGIAN, ETC. InCruises mi ha cambiato la vita, semplicemente GRAZIE

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Ivan Mclaud Merene
Ivan Mclaud Merene
1 reviews
12 months ago
5 out of 5 stars

Due crociere gratuite

Ho scoperto questa azienda un anno fa e ho partecipato a due crociere completamente gratuite. Oltre a viaggiare, ho avuto l’opportunità di conoscere nuove persone e stringere amicizie. La consiglio vivamente!

Helpful?
Massimiliano Gentile
Massimiliano Gentile
1 reviews
12 months ago
5 out of 5 stars

InCruises (se vuoi) ti cambia la vita!

InCruises è il miglior modo di organizzarsi vacanze e soprattutto crociere. I prezzi sono sempre inferiori a quelli di altri siti e degli stessi armatori. Chi entra da Partner è ancora più avvantaggiato poiché ottiene un risparmio maggiore e addirittura viaggia a costo zero con le crociere. Le recensioni negative sono dettate da ignoranza e malafede, a me, come a tanti che conosco bene, ha cambiato la vita, chi vuol spendere di più e chi ha intenzione di restare nella propria Comfort Zone, è libero di farlo, ma scriva verità e non sciocchezze.

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Grever Maribi  Nunez Ruiz
Grever Maribi Nunez Ruiz
1 reviews
12 months ago
1 out of 5 stars

"Avoid InCruises

"Avoid InCruises - A Complete Scam!" I was misled into signing up for a contract with InCruises, and I regret it deeply. From the start, it felt like a bait-and-switch. They make promises that seem great, but once you're locked in, it becomes clear their only concern is getting your money. There's no real support or monitoring—you're left to fend for yourself with no guidance or help from the company. The worst part? If you stop paying, you lose everything you've invested. All that money you put in? Gone, with no recourse. It's a total rip-off, and I'm warning anyone considering this to stay away. This company does not care about its customers, only about collecting payments. Do yourself a favor and avoid this scam at all costs!

Helpful?
Elka Dabrowska
Elka Dabrowska
1 reviews
12 months ago
1 out of 5 stars

Pessimo Club

Sono un partner Incruises. Su Trustpilot ho visto le uniche recensioni positive dagli stessi partner. Mi domando se è tutta verità quello che dichiarano? Quello che ho potuto riscontrare per esperienza personale è conveniente solo per i partner che hanno una qualifica di leadership. Per il cliente che paga la membership usufruendo dei crediti raddoppiati non c’è nessun vantaggio. Anzi dirò di più, è solo una rimessa di soldi perché il costo iniziale delle cabine è maggiorato rispetto a quello esposto sui portali delle compagnie crocieristiche e di conseguenza a conti fatti non c’è nessun risparmio.

Helpful?
Caro Bustamante
Caro Bustamante
1 reviews
12 months ago
5 out of 5 stars

Soy miembro desde el 2021

Soy miembro desde el 2021, Es una buena página de viajes, he tomado 5 cruceros, en todos me ha salido por mucho menos en comparación al mercado, si necesito ayuda me guían quienes me invitaron o soporte del club. No es perfecta como nada en la vida, solo sé que sigue mejorando cada día para brindar los mejores servicios a cada uno de sus clientes

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TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Tanja Ladstätter
Tanja Ladstätter
1 reviews
about 1 year ago
1 out of 5 stars

Komplette Abzocke

Komplette Abzocke. Achtung Finger weg. Wir haben dadurch leider sehr viel Geld verloren. Ständig neue Verträge und viel Kleingedrucktes. Man ist deren Willen und Änderungen komplett ausgeliefert.

Helpful?
Claudio Troiani
Claudio Troiani
1 reviews
about 1 year ago
5 out of 5 stars

Incruises : una garanzia

E’ una super azienda che offre dei risparmi molto interessanti, ma soprattutto e’ molto seria. Io ho fatto 9 crociere con loro ed ho sempre risparmiato un sacco di soldi. Lunga vita ad incruises

Helpful?
Tatiana
Tatiana
1 reviews
about 1 year ago
1 out of 5 stars

BE AWARE PONZI SCHEME!

BE AWARE PONZI SCHEME! I, like many others, have fallen victim to this fraudulent (why is it still legal???????!!!!!) scheme. As of today, I've been paying bills for almost a year, but I haven’t taken a single cruise. When I tried to book a cruise (only to get out of this trap), I found out that I can’t simply stop making payments until the actual boarding date—seven months from now! This means that no matter what, I’m losing money. The only question is how much I’m willing to give them for free. If you don’t want to throw your money into someone else’s pocket, don’t fall for it and DO NOT SIGN UP! EVER! Oh, and one more thing. Customer support completely stopped responding as soon as I tried to get more details about the different options. After wasting four hours of my work time studying the website from top to bottom, I still can’t understand why the information is presented in bits and pieces. And when you try to dig deeper, they just stop replying. UPDATE: I stopped paying, and now they’ve blocked my account! So basically, you can’t access the money you’ve already paid! It’s WORSE than a PONZI SCHEME—it’s outright FRAUD! And now that they’ve lost a customer, they’re acting like complete garbage, trying to silence my feedback. Keep in mind, there are hundreds of similar complaints, so whether or not they block mine, it’s still FRAUD (it's for you Trustpilot)!

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Mariela G. Martinez Minguela
Mariela G. Martinez Minguela
1 reviews
about 1 year ago
1 out of 5 stars

Engaño

El mismo crucero con Incruise de mi bolsillo $3,330 Cuotas ya pagadas $2,900 Cuotas a pagar $1,000 Total $7,230 Directamente con linea de crucero $2,000

Helpful?
Вадим Ясков
Вадим Ясков
1 reviews
about 1 year ago
1 out of 5 stars

"Глубоко разочарован работой InCruises…

"Глубоко разочарован работой InCruises и отношением к своим членам." Я являюсь участником клуба уже 6 лет, но столкнулся с рядом серьёзных проблем, которые никак не решаются: Моя первая проблема (#1057592): Пять месяцев назад я отправил запрос о возмещении разницы в цене круиза. Я приложил все доказательства (скриншоты, описание), но мне долгое время не отвечали. Я повторно обращался ещё дважды, и только после этого получил ответ. Мне сообщили, что, несмотря на то, что на счёт зачисляются удвоенные суммы (например, если я плачу 100 евро, то на счёт зачисляется 200 круизных долларов), при расчёте разницы в цене учитываются только реальные деньги, которые я вложил. То есть, те 100 евро, которые я заплатил, а не 200 круизных долларов, которые отображаются на моём счёте. Это абсолютно несправедливо, ведь я копил средства в течение трёх лет, чтобы использовать их для круиза. Однако мои друзья смогли купить тот же круиз напрямую у Princess за 1000 евро дешевле, а это оказалось даже на 150 евро ниже, чем моя "скидочная" цена через ваш клуб. К тому же, бронирование круизов через ваш клуб обязывает меня бронировать за 6-7 месяцев, но если я по каким-то причинам не могу поехать, деньги не возвращаются. На официальных сайтах круизных компаний таких ограничений нет, и цена у них значительно выгоднее. Возникает вопрос: зачем копить деньги годами через ваш клуб, если можно сразу забронировать круиз напрямую дешевле? Моя вторая проблема (#1067478): После первой проблемы я понял, что дальнейшее участие в клубе теряет смысл, и запросил выход из клуба, объяснив сложившуюся ситуацию. Однако вместо того, чтобы дать мне возможность выйти из клуба и получить возврат средств, мой запрос был проигнорирован. Более того, на моём счёте был начислен штраф в размере 1900 круизных долларов, которые списали с моего аккаунта. Я считаю такие действия абсолютно несправедливыми. Меня игнорировали, не предоставив чёткого ответа, и вместо помощи списали значительную сумму, даже не предоставив возможности урегулировать вопрос. Ваше отношение к клиентам, игнорирование обращений и закрытие тикетов без решения проблемы ставит под сомнение доверие к вашей компании. Я прошу: Рассмотреть мою ситуацию по возврату разницы в цене круиза. Вернуть штраф в размере 1900 круизных долларов. Если ответа снова не последует, я буду вынужден оставить отзывы на всех доступных площадках и обратиться в финансовую организацию, чтобы оспорить списания.

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Mari Leem
Mari Leem
1 reviews
about 1 year ago
1 out of 5 stars

Incruises team 😇😇😇😇😇

I signed up for the partnership back in 2020, I never went on a cruise with this company because I had other goals, the person who invited me promised "mountains of gold" ( before I've been on cruises , and even worked on a cruise), so, that friend from Russia who invited me to be "a partner" in this company really tried to convince me what a wonderful company it is. He assured me that I wouldn't spend a lot of time convincing people to sign up. Of course!! I spent a lot of my money on gasoline to meet people to tell them what is wonderful incruises company is ( that time I believed they honest) , spent time on endless content on social networks, etc. I spent a lot of my precious time, but no one wanted to sign up. In general, I paid for the partnership for about 2 years. They lure people in by giving you another $100 on top of your $100, but later they took all that money and appropriated your savings. This is a company of scammers under the guise of imaginary decency, that is, wolves in sheep's clothing. They treat people like their property. I can't even log into my account with my password, they don't answer my letters. They don't plan to return my money. I think the scammers should be shown on Fox News 💯‼️ They don't care that we have fires in Los Angeles, that there is a baby in the family and we need to move. They don't care about people at all! Two letters to incruises I wrote them ⬇️ Respected incruises team, I call a spade a spade, the way you do business is far from Christianity and decency. Your goal is to literally force people to go on cruises on your terms with benefits exclusively for your team! So you mean have permission to change your agreement , you give yourselves permission not to keep an agreement , to kerp your customers "on short leash", make a profit on the money of clients, and we people are not allowed even to use our own money as we want. We not even have it. Incruises team took away any rights from us, in fact, my savings already years is yours! Anything can happen to a person over the years and you are clearly interested in the "useless" investors in "trips" disappearing from the horizon and not would bother you, because you dont wanna do refunds. Respected , Provide me with documentation that specifically my written contract with you concluded till end of my life , or for how many years?! Let's to clarify the contract between incruises & me. In 2022, you changed the conditions for your clients and did not even deign to make an email newsletter to warn us about the changes & to offer sign up a new agreement for those who wish it, earlier you also changed the conditions violating your contract with your customers. On what basis and by what right did you change the terms of my contract with you without my consent and my signature confirming my consent?! Or do you consider me and my money your property?? The person persuaded me to subscribe for the purpose of earning money, explained to me how easy and simple it would be for me and like I wouldn't have to spend much of my time, which turned out to be untrue. But nevertheless I tried, but I didn't succeed. I want to get answers to my questions above. Network marketing is not for everyone, I worked for free and realized that this is definitely not my passion!! And I don't have that much time. We have a baby in our family, times are tough in Los Angeles, we have to move. I am working on starting my own business. I used to travel a lot, my favorite vacation is a week or five days intensive travel program in a group, staying in a different hotels each night. To each his own. I really hope that we will not continue to waste my and your time and that you will return my $1200 to me. I look forward to your detailed answers. Regards. 2. Hello incruises team, I see you hiding your names. Your system don’t allow me to enter to my incruises account !! I am sure you doing that. How long do you intend to play hide and seek?!⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️ Respected , Provide me with documentation that specifically my written contract with you concluded till end of my life , or for how many years?! Let's to clarify the contract between incruises & me. In 2022, you changed the conditions for your clients and did not even deign to make an email newsletter to warn us about the changes & to offer sign up a new agreement for those who wish it, earlier you also changed the conditions violating your contract with your customers. On what basis and by what right did you change the terms of my contract with you without my consent and my signature confirming my consent?! Or do you consider me and my money your property??

Helpful?
Ch
Ch
1 reviews
about 1 year ago
1 out of 5 stars

I have been with Incruises for almost 3 years, it is awful

I have been with Incruises for almost three years and my experience is awful. When i finally decided to book a cruise, i could not use the savings, only 17% off insider price, so i had to pay from my pocket to go on a my cruise. My money is still with Incruises and I search for cruises and try to use my money, they wont let me, saying the cruise is too close or something like that. It is not fair I cannot use my savings, so what is the use of becoming a member? How do you guys manage to book a cruise?

Helpful?
R. R.
R. R.
1 reviews
about 1 year ago
1 out of 5 stars

Überhaupt kein Support bei Fragen oder…

Überhaupt kein Support bei Fragen oder Problemen mit Zahlungen. Bitte passt auf euer Geld auf, das ist keine gute Investition. Am Ende hat nur Incruises daran verdient und ihr habt nichts von eurem Geld!

Helpful?
customer
customer
1 reviews
about 1 year ago
1 out of 5 stars

Estoy desesperada

Estoy desesperada , no me deja comprar el crucero para semana santa y tampoco para mayo por el Mediterráneo me da error al pagar y no me ayudan en nada , la página funciona fatal , creo que esto es un fraude y una tomadura de pelo .

Helpful?
OR
OR
1 reviews
about 1 year ago
1 out of 5 stars

Ein Stern ist zu viel

Ein Stern ist zu viel! Reine abzocke, da ein schneeballsystem! Und das sagt schon alles! Finger weg! Die guten Bewertungen werden von Mitarbeitern, die daran verdienen geschrieben! Wenn man eine Zahlung im Monat verpasst, dann ist euer ganzes Geld weg bzw. Ihr müsst zu überteuerten Preisen eine Kreuzfahrt buchen und dürft von eurem eingezahlten Geld nur einen Bruchteil einsetzen!

Helpful?
Raissa paola Castillo saavedra
Raissa paola Castillo saavedra
1 reviews
about 1 year ago
5 out of 5 stars

Top 10

Grazie a questa compagnia sono riuscita non solo io a viaggiare in crociera ma anche portare tutta la mia famiglia in 15 persone e tantissimi gruppi di amici !!

Helpful?
Montserrat Lopez Lopez
Montserrat Lopez Lopez
1 reviews
about 1 year ago
5 out of 5 stars

llevo 6 años como miembro del club y…

llevo 6 años como miembro del club y solo tengo palabras de agradecimiento, he podido hacer 10 cruceros y tengo el nº11 reservado para ir a Asia, he estado en Alaska, Islas griegas, Norte de Europa, Italia, Canada y muchos destinos más. Si no hubiera conocido Incruises, estoy segura de que no hubiera sido posible. Gracias INCRUISES

Helpful?
Ariel Mora
Ariel Mora
1 reviews
about 1 year ago
5 out of 5 stars

El servicio que ofrece es excelente

El servicio que ofrece es excelente, además de que te permite viajar de forma más comoda y hacer reservas super rapido

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About inCruises

inCruises is a travel-based company that specializes in providing affordable cruise experiences to consumers. Through its innovative membership model, the company allows members to access discounted cruise packages, enabling them to explore various destinations at a lower cost. This unique approach caters primarily to travel enthusiasts and families looking for cost-effective vacation options while enjoying the luxury and adventure of cruising. The platform emphasizes convenience and value, offering an extensive selection of cruise lines and itineraries. Members can discover and book cruises that fit their preferences and budgets, making it easier to plan memorable travel experiences. By focusing on affordability and accessibility, inCruises aims to enhance the way individuals and families experience the world of cruising.

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