Imperial Ride

4.873595505617978 out of 5 stars
4.9
Excellent356 reviews

TrustScore

4.9
4.873595505617978 out of 5 stars
Excellent
5 out of 5 stars
334
4 out of 5 stars
9
3 out of 5 stars
6
2 out of 5 stars
4
1 out of 5 stars
3
356 reviews in total

Review summary

Imperial Ride is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

BMW i7 - Vincent 5*

Had the pleasure of Vincent picking my family up in the BMW i7. Very prompt in arrival and a smooth ride home. 5 stars a...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great experience

Imperial ride was great! They were easy to work with and book with (always responding quickly and providing all informat...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Reliable , friendly and hassle free!

Great experience from start to finish. The booking process was easy, and the team was very helpful when I called. Both ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The driver was waiting for us as we…

The driver was waiting for us as we arrived at the pick up point. He was very courteous and helpful with the bags too. H...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
over 4 years ago
5 out of 5 stars

I couldn't fault the car and the driver…

I couldn't fault the car and the driver for their service for my wedding. They arrived promptly and on time and the car was immaculate looking.

Helpful?
Angela
Angela
1 reviews
over 4 years ago
5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish ! Needed a chauffeur within an hour not only did Ronny get me a competitive price but Amir my driver was brilliant .. professional & courteous ! Ronny will get the job done very professional & polite Definitely be using Imperial Ride again !

Helpful?
A.Gibb
A.Gibb
1 reviews
over 4 years ago
5 out of 5 stars

Faultless

Faultless. Driver was simply amazing on our special wedding day, and reasonably priced too. I would highly recommend Imperial Ride

Helpful?
customer
customer
1 reviews
over 4 years ago
5 out of 5 stars

Fantastic service!

Fantastic service!

Helpful?
snaker
snaker
1 reviews
over 4 years ago
5 out of 5 stars

Professional driver, excellent customer support

I recently booked my first ride with Imperial Ride in the Rolls Royce Phantom for my family and teen. The customer support was superb, and every question I threw at them, they answered! Our driver, Farooq, was extremely professional, and although he couldn't park directly outside our house, I received a call shortly explaining where he was parked. The drive went very smoothly without any delays, and I got the destination in a quicker time than I thought! Don't look anywhere else to book your chauffeur for any special occasion!

Helpful?
Karen Gurney
Karen Gurney
1 reviews
over 4 years ago
5 out of 5 stars

Wedding

Great service turned up promptly arrived on time. Great service for my daughters wedding

Helpful?
Con
Con
1 reviews
over 4 years ago
5 out of 5 stars

The service is great!!

The service is great!!! Thank you for taking good care of my family from airport to home!

Helpful?
Megan Jones
Megan Jones
1 reviews
over 4 years ago
4 out of 5 stars

Our experience with imperial ride has been great!

Our experience with imperial ride has been great. We booked them to take our parents to The Savoy hotel in London for their wedding anniversary. The driver was so polite and lovely. There was traffic so the driver did arrive 45 minutes late and we was told that they would allow for traffic so this was slightly annoying but mum and dad were unaware so this didn’t affect their experience. Would definitely recommend and would use again!

Helpful?
over 4 years ago
5 out of 5 stars

Perfect airport transfer

Second trip using Imperial and wouldn’t hesitate to use again or recommend. Driver arrived on time (in fact a little early which is reassuring) and was friendly and polite. Car was, once again, immaculate. A great experience.

Helpful?
customer
customer
1 reviews
over 4 years ago
1 out of 5 stars

owner called me 100 times cancelled my…

owner called me 100 times cancelled my ride half way through made me pay twice and hasn't refund me

Helpful?
MR ZIAD
MR ZIAD
1 reviews
over 4 years ago
5 out of 5 stars

Transportation from Heathrow

Professional service, i will not hesitate to use them agsin.

Helpful?
customer
customer
1 reviews
over 4 years ago
5 out of 5 stars

10 STARS ALL THE WAY

10 STARS ALL THE WAY, FANTASTIC DRIVER VERY FRIENDLY HELPFUL AND SUPPORTIVE,ARRIVED WELL BEFORE TIME, VERY CLEAN AND NEW V CLASS MERCEDES. WOULD DEFINITLY USE AGAIN, EXCELLENT CUSTOMER SERVICE VERY HELPFUL. THANKYOU IMPERIAL RIDE.

Helpful?
Ziad Alasadi
Ziad Alasadi
1 reviews
over 4 years ago
5 out of 5 stars

Imperial Ride

I hired a car from Imperial Ride on the 29th July 21, the driver "Shoaib Khan" was very proffsional, arrived on time, provided support when required and did follow trafic roles during the trip. I'm very happy with service provided.

Helpful?
over 4 years ago
5 out of 5 stars

Drove me to my wedding :) Fantastic…

Drove me to my wedding :) Fantastic service, great driver, many thanks!

Helpful?
gilbert kwok
gilbert kwok
1 reviews
over 4 years ago
5 out of 5 stars

Excellent service.

Excellent service.

Helpful?
Filippo
Filippo
1 reviews
over 4 years ago
5 out of 5 stars

Highly recommended

Very professional and responsive when it was about planning the trip and getting the information needed, totally customer focused in delivering the service, with an outstanding degree of caring towards my family. Highly reliable and therefore recommended! I would definitely use them again, Thank you

Helpful?
MYSP
MYSP
1 reviews
over 4 years ago
2 out of 5 stars

Disappointed long term customer

I am a long term - very happy - customer with Imperial Ride. This morning I wrote some Emails for asking for a today quote for an airport transfer, no answer received. Then I called and was promised to get my quote within a short time. Nothing received. Called again and they told me now it's too late and I should search another company which is nearer to the airport..... REALLY? I told them in time for a quote and reservation and now it's too late and I have to run around finding another service. I don't know what happened to the perfect service from Imperial Ride. A disappointed customer @ImperialRide Pls check your emails from this morning, I sent at 08:24, 11:03 and 12:08 and I called you 2 times and talked to a guy, who promised to send me the quote by mail and then told me it's too late (at approx. 13:00). Thanks for your answer, I will come back

Helpful?
over 4 years ago
5 out of 5 stars

Great service

Great service! Our chauffeur Abdelsameh was fantastic

Helpful?
Alex
Alex
1 reviews
over 4 years ago
5 out of 5 stars

Excellent Service

Perfect timing, clean vehicle, professional driver

Helpful?
customer
customer
1 reviews
over 4 years ago
5 out of 5 stars

Lovely trip

Lovely trip, lovely driver.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Imperial Ride

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.