Imperial Ride

4.873595505617978 out of 5 stars
4.9
Excellent356 reviews

TrustScore

4.9
4.873595505617978 out of 5 stars
Excellent
5 out of 5 stars
334
4 out of 5 stars
9
3 out of 5 stars
6
2 out of 5 stars
4
1 out of 5 stars
3
356 reviews in total

Review summary

Imperial Ride is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

BMW i7 - Vincent 5*

Had the pleasure of Vincent picking my family up in the BMW i7. Very prompt in arrival and a smooth ride home. 5 stars a...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great experience

Imperial ride was great! They were easy to work with and book with (always responding quickly and providing all informat...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Reliable , friendly and hassle free!

Great experience from start to finish. The booking process was easy, and the team was very helpful when I called. Both ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The driver was waiting for us as we…

The driver was waiting for us as we arrived at the pick up point. He was very courteous and helpful with the bags too. H...Read more

0
0
🔥 High engagement

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Mark C
Mark C
1 reviews
over 3 years ago
5 out of 5 stars

Great Experience

This was a great experience - the driver was very professional and pleasant. I would definitely use again!

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Brendan N
Brendan N
1 reviews
over 3 years ago
5 out of 5 stars

Great service

Great service! Very accommodating and helpful during our last minute travel.

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Sammy was great and took really good…

Sammy was great and took really good care of us on both trips!!!

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Trip to Claridges

Excellent service on our trip to Claridges for my mothers birthday. Our driver make my mother feel very special, and definitely added to our special day. The car was beautiful , and it was as if nothing was too much trouble. would highly recommend Imperial Ride

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over 3 years ago
5 out of 5 stars

Hiring a fleet of cars

Good time keeping. Drivers were respectful and patient. Overall good experience.

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Fantastic Service

Punctual, professional service

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Lee Brown
Lee Brown
1 reviews
over 3 years ago
5 out of 5 stars

Top Service

This company is my go to if I ever need a car. They are on time, polite and professional. Also if you need to speak to someone to amend the booking or ask any questions they are all really polite and professional. I had to amend my booking at short notice and they were able to accommodate me with no issues or fuss.

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Shez
Shez
1 reviews
over 3 years ago
5 out of 5 stars

Excellent service, on time & clean cars

Highly professional service. Have used multiple times and will continue to do so.

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Scott Gough
Scott Gough
1 reviews
over 3 years ago
3 out of 5 stars

Driver had to clear his own rubbish out…

Driver had to clear his own rubbish out of boot to put our cases in, air on not on, driver asking fairly personal questions to talk on way there. Couldn't find address despite having post code and map, definitely didn’t feel like an imperial experience. To be fair an Uber Prius would have been just as good.

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Excellent service

Excellent service , professional drivers who pay attention to detail

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rahul Patel
rahul Patel
1 reviews
over 3 years ago
5 out of 5 stars

On time with great communication!

On time with great communication!

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Due to a last minute cancellation of…

Due to a last minute cancellation of our previous arrangement, we contacted Imperial who were fast and efficient! We are a family of 4 and we’re carrying 9 suitcases at that time! They accommodated us nicely and professionally even with an hour’s notice! Superb!

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Kenny
Kenny
1 reviews
over 3 years ago
5 out of 5 stars

London chauffeur service for VVIP customer

First day, driver was late, but was understood due to no parking space. However, driver called and arranged necessary things. Second, third and other days were arranged quite OK and smotthly. Excellent service!

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

I used them as a shuttle mini bus…

I used them as a shuttle mini bus between the two venues for a ceremony. The whole experience was smooth. The drivers were very professional.

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

On time

On time, great driving skills, and highly professional service.

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Driver was very courteous and helpful…

Driver was very courteous and helpful and his driving was of a very high quality

Helpful?
over 3 years ago
5 out of 5 stars

Awesome Service!!!!!

The flight was delayed and then baggage was further delayed. However, the chauffeur waited patiently and was understanding of the situation. He also understood the roads well and manuevered around traffic prone areas to reach destination quickly. Also, was efficient in loading and unloading the suitcases (6) pretty quickly and efficiently.

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Zadrian Smith
Zadrian Smith
1 reviews
over 3 years ago
5 out of 5 stars

Heathrow Pickup

Very professional service, love!

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Great service !

Great service !

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Mr marco
Mr marco
1 reviews
over 3 years ago
5 out of 5 stars

Perfect

All perfect and on time

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