Great service
Polite, helpful, explained the job and got on with it. Ross and Jack were very efficient
Over a year ago
Unfortunately the team could not help me with my water leak issues. However, they were punctual, gave me excellent advice to solve my issues, and the support from Angie in the office was first class.
Over a year ago
House water supply pipe leaking under drive, requires urgent attention, Didn't even bother to reply to my inquiry. This is not fake. Made inquiry on company website.
Polite, helpful, explained the job and got on with it. Ross and Jack were very efficient
Ross & Jack arrived early and sorted out the issue within an hour. No faffying around making work for themselves. Very friendly and provided loads of information about the issue.
Sam and the team did a great job. After being badly let down by another local company Impact Utilities kept to their promises from start to finish. We had the quote within the hour following Sam's onsite assessment and on the day of the job the team showed up promptly and did an excellent job. We should have gone to Impact Utilities first...
Ross and Jack were great. They worked hard and they worked quickly and neatly. They clearly knew what they were doing. An unforeseen problem with our pipework was discovered with good humour and they worked out quickly what needed to be done.
Ross and Jack did an amazing job.
Just wanted to thank Ross and Jack for their work today. They were very friendly and upon arrival got straight to work. They did a great job with no mess installing new gas pipes in our garden. We are very gratefull and now have heating, hot water and cooking facilities back up and running and would definitely recommend.
Ross and Jake provided first class advice and went above and beyond to help us with the job. A really excellent service that I would recommend to all.
Very pleased with the work Sam and Tom did! They found the section of the water pipe that was leaking and repaired it. They were patient, friendly and polite. Cleared up well too! Awesome job! Thanks!
Was very please with the people who replace my water pipe to my holesaler, great work Ross and Brandon excellent thanks
Ross and Brandon did a lovely job exchanging our existing water pipe for a new plastic one 5 stars
Ross Tom and Sam laid a new gas pipe for us on a freezing cold November day and were cheerful friendly and efficient and cleared up amazingly well.
After being delayed on their previous job, Stuart and Kris arrived on site later than expected to install an lpg tank and pipe to house. They went to extra mile to get the job completed even though the weather was against them and working in the dark! They didn’t complain once but worked tirelessly and professionally until the job was done. Highly recommended!!!
very pleased with the work they done , polite and clean and tidy thank you
Kris and Stuart laid a new gas pipe today, couldn't ask for better people. Great work, honestly the tidiest workmen we've ever had, garden as tidy as it was before. Highly recommend!
Kris and Stuart laid a new gas pipe to my house. They arrived nice and early and got the job done in a very professional way. Path, drive and lawn all put back so you could not see where they had been and no mess left behind. Great job!
Ross and Brandon installed new water pipe,very polite and courteous. Good price,no hidden extras.Thanks.
Stuart and kris renewed my gas supply and was extremely pleased with the work they carried out, thank you
Fantastic service by Kris and Stuart - connected our gas piping with minimal disruption and left the garden so tidy we couldn't even see where they had been! Very pleasant and courteous to deal with.
Ross and Brandon did an excellent job renewing my water pipe feeding my house, and left everything neat and tidy.
Stuart and Kris carried out the work professionally and got over any problems encountered very well. They worked hard throughout.
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Impact Utilities Limited is a company that specializes in providing essential utility services to residential and commercial customers across the UK. With a focus on sustainability and efficiency, the company aims to deliver innovative solutions that meet the diverse needs of its clientele. Customers can expect reliable services that encompass various utility sectors, optimizing their energy consumption and enhancing overall utility management. The company serves a broad range of clients, including homeowners, businesses, and public sector organizations, all seeking to improve their utility performance. By prioritizing customer satisfaction and transparency, Impact Utilities Limited positions itself as a trusted partner in the utility sector, helping consumers navigate their utility needs effectively. For more information, visit their website at www.impactu.co.uk.
Impact Utilities Limited receives overwhelmingly positive feedback from customers, with many praising the team's punctuality, professionalism, and quality of work. Reviewers highlight the efficient installation of new mains water pipes and the thoroughness of the staff, particularly mentioning workers like Kris, Danny, and Sam for their hard work and friendly demeanor. Customers appreciate the neatness of the job, often noting that the site is left tidy after work is completed. However, there are a few critical comments regarding responsiveness, with one customer expressing frustration over a lack of follow-up on a water supply pipe issue. Despite this isolated concern, the majority of reviews reflect a high level of satisfaction with the service provided. Overall, Impact Utilities Limited is highly recommended for their excellent service and skilled team.
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