Impact Utilities Limited Reviews

Prompt, efficient, cheerful & professional. Sam Kris & Ollie turned up on time to install gas tank plinth & mole in pipe to property. Obviously done it all before, very professional, left site clean & tidy, removed all the spoil and quit site like the installation had been there before they arrived. Thanks for a clean tidy covid safe job.

A stressful time was made easier thanks to Impact. We had, according to Thames water, sprung a leak on our supply pipe. They had confirmed through digging up the front tile path, that it was within the boundary of the property. This was a worry given we'd just retiled the hallway that the leak was likely under. The original plan was to get into the void space under the floor, but it transpired that it was too tight a gap. However, with a little creativity and a few unobtrusive cuts later, they had overcome. No mean feat. Turns out the leak was barely a trickle but the meter has finally stopped ticking over and I can sleep at night again.

Absolute Professionalism Absolute Professionalism. From point of initial contact to obtain a quote for a full mains replacement right through to completion of works. I was kept informed with every minute detail throughout the entire process swiftly and professionally. I will be recommending this company to any and all. Many thanks Impact Utilities

My experience with impactu was very positive from first contacting the company to getting the work completed. The two chaps who did the work were professional and helpful, and gave appropriate advice.

Sam, Kris and Joe replaced my mains water pipe in half a day. They arrived at the appointed time and went straight to work, assessing the pipe run and sorting out how to tackle the job. They were unfailingly polite and efficient. When they had done it was very difficult to see where they had been. I have no hesitation in recommending Impact Utilities to my neighbours and friends.

They removed my old water lead pipe the same day. They were professional and gave us the best advice to where it should go. They left the pathway exactly how it was after like it had never been touched plus the inside of my house was left spotless. Highly recommend this company, our builders were so impressed they took their details. Thank you Sam, Tom and Kris .

Sam, Kris and Tom fixed a leaking underground water pipe in the drive. Prompt, efficient, polite, tidy - very good service.

Really happy with the service we have recieved from Impact and kind approach from Angela, this company have alleviated alot of stress for my elderly mum, Thank you so much, we will highly recommend you to anyone that we can. We only called yesterday and you turned up and fixed it today....amaziiinnngggggg Thank you again

Efficient and professional

Jack and Ross were lovely, they listened to everything I had to say, were very professional and didn't leave a mess. I would recommend them to anyone.

Very good service from the start. Organised, straight forward and no messing around with quotes and details. Engineers were polite, happy and professional in conduct. I had two pipes installed under a heavily used road with a water and gas main in the road, they achieved this with no troubles or issues leaving an almost unbelievably undamaged Ground! Price was very competitive at around a 30% cheaper than a very similar company that I had got a quote from too.

Couldn't have asked for a better experience. We were scheduled in swiftly, Sam and Kris showed up on time and completed the job quickly, but skillfully and carefully. They paid attention to our concerns around the location of pipework, and the end result was just what we wanted. Thanks, guys!

I had a burst copper water pipe on a 1900's property, Angie quoted me and arranged the engineers to attend, they completed the work with minimal disruption to the tenants, they kept me informed from start to finish, great job and good value, would recommend this company.

Recently had water service pipe replaced by Sam, Tom & Kris. Great job, very professional,quick,clean & keenly priced. Would highly recommend Russell

Had my water mains replaced today by Sam, Kris and Tom, very pleased with the work done, quick efficient and professional and left the site clean and tidy. bang up job we now have normal water pressure. Would recommend

Ross and Danny installed 23ft of gas pipe. Polite, friendly, they did the job quickly and cleaned up afterwards.

We had an excellent service from this company. My issue was dealt with professionally and quickly from the staff in the office, who arranged a date for the work to be completed. The date was very quick and this stopped me from worrying further about the leaking pipes. Sam, Tom and Danny arrived on time, were courteous and informed us of the action that was required. The team worked very well, were quick, experienced and understood how best to tackle this leak with the minimum amount of disruption to us. The leak was dealt with efficiently and all the block paving and garden were put back in place. I would thoroughly recommend Impact Utilities for the quality, professional and prompt service that we received.

Ross and Luke arrived bang on time, gave what turned out to be a very accurate estimate of how long the job would take and then got on with the job. They explained what they would be doing and kept us up to date with progress. When they finished, it was impossible to tell where they had been. Really impressive customer service from two guys who clearly know their business.

Kris and Daniel did an excellent job of putting in a new pipe for us the Friday before last in a very awkward location that required an enormous amount of digging. They were friendly, polite and informed us of what they were going to do and why. Having dug up the garden they put it back together beautifully - you could hardly tell they'd been. Altogether a great service.