IM
Impact Utilities Limited
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A stressful time made easier
A stressful time was made easier thanks to Impact. We had, according to Thames water, sprung a leak on our supply pipe. They had confirmed through digging up the front tile path, that it was within the boundary of the property. This was a worry given we'd just retiled the hallway that the leak was likely under. The original plan was to get into the void space under the floor, but it transpired that it was too tight a gap. However, with a little creativity and a few unobtrusive cuts later, they had overcome. No mean feat. Turns out the leak was barely a trickle but the meter has finally stopped ticking over and I can sleep at night again.