Impact Utilities Limited Reviews

Colin and Danny did an excellent job in awful weather conditions. They explained everything and were extremely professional. We're friendly, helpful and tidied up after themselves. Would highly recommend them. Good comms from office too with Angela.

What a refreshing change. Real professionals. Did their work, cleared up, couldn't even tell where they had buried pipes etc. Thank you Craig and Tom for neat, clean and tidy job. 100%

Colin and Danny did an excellent job under very difficult circumstances. We would highly recommend them.

Had our gas pipes replaced on Monday 15/1/18. Four lads, Craig, Colin, Danny and Jay did an excellent job in awful weather conditions. They explained every detail of the work and were extremely professional, and left everywhere really clean. Would highly recommend them.

Colin and Danny were fantastic and a great credit to the company. Very professional. They found the problem and were more than helpful in getting it resolved and liasing with the water company. Couldn’t recommend more.

Colin & Danny were exeptional. Very polite and proffesional and very well presented. Found the problem in less than 10 mins. We had a previous contractor out for over 2 hours and couldn't resolve our issue. Thank you guys!!

Excellent service from Colin and Danni. They came at very short notice. They were very professional and did a fantastic job replacing our lead pipe. They left everything very clean and tidy. Will definitely recommend them.

Ross and Kris were great guys! I found them to be very polite and accommodating, when they arrived they explained what the job entailed and they kept me informed on what was happening every step of the way.

Helpful and very professional company from the administration to the engineers. Explained all stages of detecting the water leak and advice given throughout. Colin was courteous and thorough and did a great job. Cleared up all property that had to be dug up and left exactly as it was before they started.

Excellent service from Colin and Danny. Efficient, helpful, thorough and tidy! Would definitely recommend.

Kris and Ross are a model for all utility company employees to follow - efficient, forward-thinking, amusing, courteous and helpful. A great team.

From my first enquiry with Impact I can only say how pleased I have been with their response, from my initial communication with Angie through email, to the two guy's Colin and Jay who carried out replacing my water service pipe and as I read in previous reviews you would hardly know they had been. They carried out an excellent job and totally cleaned up afterwards. Excellent service well done!!

Impact Utilities came on time on the allotted day.They worked very hard in the heat on what was a difficult job due to ground conditions.They put in the new water supply with the requested materials and reinstated the area with minimal disruption. The end result is almost like nothing happened.As at the time we had no water we could not have been more grateful. I would recommend this company to anyone.

Highly recommended. Replaced my water main pipe by moling. Competitive price, but efficiently done by friendly and hard working crew of 3 guys in a few hours. Block paving reinstated as original, and new stop valve fitted inside too. Angela in office very good and efficient and fast to respond to any queries. All too rare nowadays - a decent, competitive and reliable British firm.

A very prompt no nonsense company to deal with, who offered advice that the other 2 quoting companies did not, turned up on time and very professional. To be honest would not go anywhere else for other quotes as i found out a waste of time. highly recommended.

Impact Utilities were courteous and very professional with their work in laying a new water supply pipe. After a quick site assessment they suggested that it would be better to mole through the front of the property and lay the pipe under the floorboards in order to avoid the drainage system along the side of my property. They worked quickly and accurately and once the work was completed they re-instated all the block paving in my front drive back to how it was originally. Back office admin was very helpful in answering all the questions I had and were quick to schedule the 1st available date for work to commence.

Very professional and helpfully company . Work was carried out to a high standard and very clean and tidy. From first contact to job completed everything was handled professionally and would use and recommend this company to friends and family. Paul of Colchester

I have over 50 years experience within the construction industry and of the companies I have dealt with I would rate Impact Utilies amongst the best.

We would recommend Impact Utilities to all. Fast, first rate service from the first phone call to the completion of the job Very helpful, very professional fitters and a first rate job !