Great communication and service.
Great communication and service.
Hoover Fence Co. is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Great product, fast shipping, excellent customer service.
Great communication and service.
Ordering went quick and they delivered when I needed it delivered
Poor customer service when I called in for the recommended sealant so that the warranty would be honored. Went off on tangents about everything I didn't ask for. This guy needs training on how to listen & then how to be direct in answering. The Nantucket Post Caps are terrific but the Hoover service was poor.
Easy online ordering process. Parts well packaged and bundled. Good customer service. Would use again.
Delivered quickly and great quality. Really happy with our purchase
My experience with Hoover Fence was great. The product was exactly what was described, arrived promptly at my home, and was well packaged. The product was much cheaper then buying local.
Awesome products and awesome customer service! Made sure to call me to double check my order and make sure that everything I ordered is what I needed! Very pleased!
The escape bar was as advertised, easy to install and works great.
Great job on the ordering and receiving process. Items packaged very well to eliminate any damage during shipping.
Great communication and item was delivered as promised.
Excellent customer service and good quality product. I received my two gates within 5 days of ordering!
Quick service!
Phone technician clearly identified what I needed, provided the part number, and assisted in ordering.
Hoover Fence Co, the Top Locking Fence Slats I ordered were great and as expected… I would have gave 5 Stars, but when I ordered the site had a box for special comments. I asked for and would have paid for… more of the Locking Strips that go into the Top Lock…and didn’t get them or any comments back from you.
Didnt like that as a first time customer that they have to speak with you on the phone just to confirm orders.....its paid for, so send it ya no. Fast shipping after waiting longer than expected original delivery, so not really sure if thats good or bad. The whole point is.....Im not/wasnt a first time customer.......i purchased my knocher from them-theyre ok quality, but wish they were better. But as a repeat customer, I dont expect this type of BS especially since they never did before.......wish i had more hands, id give it 5 thumbs down
From start to finish they wdid an outstanding job
Easy to order products that I needed. Ordered came through and delivered on time. I will order from here again!
The bands I ordered did not fit the posts I ordered the for> I was very specific when I ordered them and was assured that they would fit the post size but they did not. On top of this, I ordered some wall mounts and I specifically asked for the stationary type. When the box came they were swivel wall mounts which also did me no good. On top of all this, I paid for expedited shipping for absolutely nothing other than to bolster my stock of ramdom material that I might use sometime in the next 20 yrs...
Customer service was very helpful & great to work with
Easy ordering, fast shipping.
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