Hoover Fence Co.

4.747 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.747 out of 5 stars
Excellent
5 out of 5 stars
877
4 out of 5 stars
60
3 out of 5 stars
23
2 out of 5 stars
13
1 out of 5 stars
27
1,000 reviews in total

Review summary

Hoover Fence Co. is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great product, fast shipping, excellent customer service.

Great product, fast shipping, excellent customer service.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great service/Fast delivery

The staff and owner made my experience great! I botched my order 3 times and they handled the adjustments with class,...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Exactly what I was looking for

Exactly what I was looking for

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We placed our order through the…

We placed our order through the website, and got a prompt response. We made arrangements to pickup our order; when we go...Read more

0
0
🔥 High engagement

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over 1 year ago
5 out of 5 stars

Great Website

Easy to use website. All aspects of the online customer experience are great.

Helpful?
Robert
Robert
1 reviews
over 1 year ago
5 out of 5 stars

This company makes an excellent product…

This company makes an excellent product (split rail wooden fence). The people answering the phone are helpful and knowledgeable and made sure that I ordered the right hinges. The delivery person gave me useful tips for installing my fence gates. Love the company love the product.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

All items delivered in a timely manner…

All items delivered in a timely manner & excellent condition.

Helpful?
over 1 year ago
5 out of 5 stars

Great

Every time I order they ship it out without delay and if there is a problem they contact me

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

quick fast and very easy to talk to

quick fast and very easy to talk to

Helpful?
over 1 year ago
5 out of 5 stars

Post hole diggers

They shipped product very quick would do more business with them

Helpful?
over 1 year ago
5 out of 5 stars

Very Happy with our new fence!

Jeff was very helpful in putting together the order. I would say our order was on the larger side (@ 1400 feet of split rail fence). He help arrange delivery and ensured we were kept in the loop every step of the way. The product was of much greater quality than what I could find at any big box lumber store. Well worth the effort to get it from Hoover Fence.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

2nd order more to come it’s nice to…

2nd order more to come it’s nice to know you can still get quality made products. No better way to test quality chain link work, than a commercial dog kennel!

Helpful?
Sheryl Allen
Sheryl Allen
1 reviews
over 1 year ago
5 out of 5 stars

Scott at Hoover Fence took the time to…

Scott at Hoover Fence took the time to guide me how to make a decision on a security key lock for a wrought iron fence . Even though I was a small item buyer he took the time to research for me all the information I needed. He’s very knowledgeable and professional. I appreciate the excellent customer service Hoover Fence provides. Highly recommend.

Helpful?
over 1 year ago
5 out of 5 stars

Great job

Thank you for supplying fence parts that aren't readily available elsewhere. Please keep up the good work.

Helpful?
Mike E DeRue
Mike E DeRue
1 reviews
over 1 year ago
5 out of 5 stars

Order processed smoothly

Order processed smoothly, was shipped quickly, and was what I ordered. This is all I generally care about with ANY order. They got it all right, the first time.

Helpful?
tammy hebert
tammy hebert
1 reviews
over 1 year ago
5 out of 5 stars

it arrived on time

it arrived on time

Helpful?
over 1 year ago
5 out of 5 stars

Hoover Fence products are top notch

Hoover Fence products are top notch. We purchased gate hardware and it was quality. We ordered additional items after finishing hanging our gates so this review is written after we installed the initial order. We are very pleased

Helpful?
Anne Ricci
Anne Ricci
1 reviews
over 1 year ago
5 out of 5 stars

The item we purchased fits the top of…

The item we purchased fits the top of our fence perfectly. The delivery was very quick.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

My order came very quickly and it was…

My order came very quickly and it was exactly as advertised!

Helpful?
Lonnie Fox
Lonnie Fox
1 reviews
over 1 year ago
5 out of 5 stars

Fast easy order and shipping

Fast easy order and shipping. Thanks

Helpful?
David Niles
David Niles
1 reviews
over 1 year ago
5 out of 5 stars

Excellent product

Excellent product, price and service. Delivered as stated. What more could I ask for?

Helpful?
Judy S
Judy S
1 reviews
over 1 year ago
5 out of 5 stars

The ordering process was simple and…

The ordering process was simple and fast. The product was received in a few days and was exactly as expected. I would recommend Hoover Fence!

Helpful?
Michael Rand
Michael Rand
1 reviews
over 1 year ago
5 out of 5 stars

Top quality, selection

Great selection, product quality and service.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

I ordered two of the same thing by…

I ordered two of the same thing by mistake. Issue was fixed immediately, confirmed everything before charging my card. Great customer service.

Helpful?

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