Hoover Fence Co.

4.747 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.747 out of 5 stars
Excellent
5 out of 5 stars
877
4 out of 5 stars
60
3 out of 5 stars
23
2 out of 5 stars
13
1 out of 5 stars
27
1,000 reviews in total

Review summary

Hoover Fence Co. is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great product, fast shipping, excellent customer service.

Great product, fast shipping, excellent customer service.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great service/Fast delivery

The staff and owner made my experience great! I botched my order 3 times and they handled the adjustments with class,...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Exactly what I was looking for

Exactly what I was looking for

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We placed our order through the…

We placed our order through the website, and got a prompt response. We made arrangements to pickup our order; when we go...Read more

0
0
🔥 High engagement

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Filter by rating:
customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

Received hardware for our fence earlier…

Received hardware for our fence earlier than estimated. Thanks

Helpful?
customerTom P
customerTom P
1 reviews
about 1 year ago
5 out of 5 stars

Great product

Great product, great fit

Helpful?
Lou Schaul
Lou Schaul
1 reviews
over 1 year ago
5 out of 5 stars

My rating is 5 star but 10 star reflects my experience.

My experience buying from Hoover Fence was excellent in every respect. First, their website itself was well-organized and loaded with useful information (including pricing) about split-rail fencing, the type of fence I was replacing. Their customer service was exceptional. Early on I had a question about installation. The head of the company actually called me to respond fully to my question. I decided to visit the company's facility to personally examine the product I was intending to purchase. The look of the fence was important to me. The warehouse supervisor graciously took me around and showed me the available options to consider. When the materials arrived at my home, I was elated to see how good and solid everything looked. I knew the fence would look beautiful across my front yard. Summing up, I would say this about Hoover Fence: if you are a particular buyer and appreciate exceptional service, talk to Hoover Fence.

Helpful?
customer
customer
1 reviews
over 1 year ago
1 out of 5 stars

Do not pay for 2 day shipping

I paid over $30 for 2 day shipping, there was an arrival date next to it that was 2 days from purchase date. I did not receive them in 2 days and was met with only excuses of why! I essentially paid double for regular 3-5 day shipping because it arrived 5 days after the date of purchase. Only after saying I would post on social media was I offered half my money back.

Helpful?
Dan
Dan
1 reviews
over 1 year ago
5 out of 5 stars

Good price and received my product…

Good price and received my product right away

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Grade A
Grade A
1 reviews
over 1 year ago
5 out of 5 stars

This was my second order and it arrived…

This was my second order and it arrived in a very reasonable time. The website was easy to use.

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customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

ships very quickly

ships very quickly

Helpful?
Martha
Martha
1 reviews
over 1 year ago
5 out of 5 stars

Fast shipping on fence ties.

Fast shipping on fence ties.

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customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Top notch built gate frames

Great service and heavy duty gate hardware. Also, dumpster gate frames were wielded perfectly, smooth durable wields.

Helpful?
Tamer Turkes
Tamer Turkes
1 reviews
over 1 year ago
5 out of 5 stars

Jeff's attention and professionalism…

Jeff's attention and professionalism during our order process, and his guidance towards the right products, made our experience with Hoover Fence great.

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John
John
1 reviews
over 1 year ago
5 out of 5 stars

Replace existing post caps

We are having our house painted and I purchased the pressure treated post caps to replace the weathered ones. I primed and painted the new ones and they will be ready when the upper porch is finished.

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John F
John F
1 reviews
over 1 year ago
5 out of 5 stars

The hinges I bought and installed seem…

The hinges I bought and installed seem to be high quality. I love that they are made in America using American steel. I will make future purchases knowing this!

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customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Excellent quality, great customer service

I ordered a gate and mounting hardware, and they made sure to call me to let me know that the gate was going to be a couple of weeks out and to make sure that was all right. The hardware and gate ended up shipping separately, but everything was organized and orderly.

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customer
customer
1 reviews
over 1 year ago
3 out of 5 stars

Transport.

Logistic rapid.

Helpful?
over 1 year ago
5 out of 5 stars

Best service ever ordered from best ever them…

Best service ever ordered from them multiple times always spot on!!!

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

no problems

no problems, got what ordered, sooner than I thought I would.

Helpful?
over 1 year ago
5 out of 5 stars

These wheels are stealth, the products and installation exceeded my expectations.

I received the product much sooner than expected and I'm overwhelmed with my purchase.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Just perfect and super fast shipping

Just perfect and super fast shipping. Thank you!

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Randy
Randy
1 reviews
over 1 year ago
5 out of 5 stars

I ordered the gate kit late on Saturday…

I ordered the gate kit late on Saturday and by Monday morning it was being shipped. It was packaged great. The quality was top notch!

Helpful?
over 1 year ago
5 out of 5 stars

They have a lot of great products…

They have a lot of great products available and have always done a great job answering questions and trying to find out of the box solutions

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