Heil Furnace Reviews

Called on a Sunday when our heat went out and they had someone here within 4 hours. Fixed the issue quickly and didn't try to oversell us on unnecessary parts.

Compared prices with several companies and Heil offered the best combination of quality and price. Installation was smooth, technicians were courteous, and the unit has been performing flawlessly for over a year. Would definitely recommend to others.

Been running for three winters now without any major issues. Heats the house evenly and the programmable thermostat integration works well.

Had a minor issue with the control board after 8 months and it was covered completely under warranty. Technician was prompt and professional. Happy with both the product reliability and the company's commitment to standing behind their work.

While the furnace itself works adequately, getting support has been frustrating. Had to call multiple times to schedule a routine maintenance visit and felt rushed during the service call. Product is okay but service needs improvement.

From the initial consultation to final installation, everything was handled professionally. The sales rep wasn't pushy, the installers were skilled and respectful of our home, and the furnace has been fantastic. Even helped us navigate the rebate paperwork.

The furnace performs well and is energy efficient as advertised. However, the initial installation had some delays due to permit issues that could have been better communicated. Once everything was sorted out, the system has been dependable.

Very impressed with the installation crew's attention to detail. They took time to explain the new system and provided helpful maintenance tips. The furnace has exceeded my expectations for performance and quiet operation.

The furnace has been working fine for about 18 months now. Installation took longer than expected and there was some miscommunication about the timeline. Once installed though, it's been trouble-free and efficient.

Had my old furnace replaced last month and the technicians were professional and efficient. They explained everything clearly and cleaned up thoroughly after the job. The new unit is running perfectly and my heating bills have already decreased noticeably.

The furnace itself is well-made and efficient. My only complaint is that scheduling the installation and follow-up service visits was more difficult than it should have been. Multiple phone calls were needed to confirm appointments.

The furnace itself is well-built and has been reliable for the past two years. Installation was done properly and the team was knowledgeable. Only complaint is the cost was higher than some competitors, but I suppose you get what you pay for.