Good work, slow scheduling
Quality repair work but had to wait over a week for an appointment. Once they came out, the job was done right the first time.
10 months ago
Quality repair work but had to wait over a week for an appointment. Once they came out, the job was done right the first time.
10 months ago
From scheduling to completion, everything was handled perfectly. The office staff was friendly and accommodating, and the technician was courteous and thorough. They even followed up a week later to m... See more
10 months ago
Called them during a heat wave and they came out the same day. Great emergency service!
10 months ago
The work quality was top-notch and the technician was very knowledgeable about the system. He explained everything clearly and the repair has held up well over the past six months. However, the cost w... See more
Quality repair work but had to wait over a week for an appointment. Once they came out, the job was done right the first time.
From scheduling to completion, everything was handled perfectly. The office staff was friendly and accommodating, and the technician was courteous and thorough. They even followed up a week later to make sure everything was still working properly.
Called them during a heat wave and they came out the same day. Great emergency service!
The work quality was top-notch and the technician was very knowledgeable about the system. He explained everything clearly and the repair has held up well over the past six months. However, the cost was higher than some other quotes I received. You definitely pay for quality here.
Just had a complete HVAC system installed and I'm impressed with the quality of work. The crew was clean, professional, and finished on schedule. The new system is whisper quiet and much more efficient than my old unit. Worth every penny.
My AC went out on a Friday afternoon and I thought I'd be stuck without cooling all weekend. Heil had someone out within a few hours and got it running again. The technician was knowledgeable and had the right parts on his truck.
The installation team was professional and the new unit works great. However, they left some debris in my yard and were about 2 hours late without calling ahead. The system itself is excellent and efficient, so I'm mostly satisfied despite the minor issues.
Been using them for annual tune-ups and they always do a thorough job. The technician checks everything and provides a detailed report. Pricing is competitive for maintenance services.
The technician did good work fixing my heat pump, but communication was lacking throughout the process. I had to call multiple times to get updates on parts availability, and they changed the appointment time twice without much notice. The repair itself was solid though.
I've used Heil AC for maintenance on my commercial building for three years now. They're always punctual, thorough, and honest about what needs to be done versus what can wait. Their preventive maintenance has definitely extended the life of our equipment.
Had my AC unit serviced by Heil and couldn't be happier with the results. The technician arrived on time, diagnosed the issue quickly, and had it fixed within an hour. The pricing was fair and transparent with no hidden fees. My house has been cool and comfortable ever since.
The repair was completed successfully and my system is working well. The technician was friendly enough but seemed rushed and didn't explain the issue very clearly. For the price point, I expected a bit more detailed service.
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Heil AC appears to be a heating, ventilation, and air conditioning (HVAC) service company. The business likely provides installation, maintenance, and repair services for residential and commercial air conditioning and heating systems. They may also offer emergency HVAC services and system consultations to customers in their service area.
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Reviewers consistently report positive experiences with Heil Ac. Customers often highlight technician, maintenance, everything, system. A minority mention drawbacks around communication, disappointed, disappointed communication, disappointed communication technician. Overall sentiment is strongly positive with an average rating of 4.0 stars across 12 reviews.