Grubby is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Absolutely love the recipes! Makes weekday cooking so much easier. And they feel very healthy
Jonathan has changed my life literally. As I now have found Grubby because of Jonathan, my life is easier, my food is tastier and I have more time to spend on myself thanks to Grubby. Jonathan you magic man! Thank you
My favorite recipe box BY FAR - I've tried all the other main ones. Tasty meals, no dairy (as in Hello Fresh Vege.) and mega portions. Delivery service works well - solid boxes, good segmenting of meals into paper bags. My only complaints: (1) some meals just take a bit too long to make / are a bit too complex. No idea how to hit their time estimates without being pro level at chopping and dicing fast... (2) instructions occasionally mess up e.g. miss out a step with an ingredient or forget to say only put HALF of the spice in - that kind of small error.
The customer facing team at Grubby are extremely helpful. Karen and Daniella in particular were friendly and knowledgable, and were more than happy to answer any queries I had.
Brilliant service, really easy to use app, lovely food that’s easy to prepare
Harris really sold Grubby to me whilst at Manchester Victoria station. As an avid cook and previous customer to Hello Fresh and Gusto, I am always referring myself to old recipe cards to mix things up in the kitchen. I am becoming more conscious about what I eat and increasingly want to be more plant based. I am pleasantly surprised at the wide range of recipes already within Grubby and I look forward to trialing out this service. The discount of 40% for my first 4 boxes couldn’t go a miss either. Harris was lovely speak to and clearly goes above and beyond his role to connect with customers.
Was greeted by Miles in a friendly manner! We had a good conversation about gaming! Such a delight to talk to aswell. Made me want to buy everything on the menu! A credit to the company for sure!
I have spoken to Jonathan, he's a real asset to your company, he was very keen and knowledgeable. Richard was helpful too.
I'd never normally write a review, but Grubby deserves one! I love that it has put me back n the kitchen for food that I want to cook, I'm making dishes that I would never think about when I'm in the supermarket. The recipes are super easy to follow, and I've been genuinely surprised at how absolutely delicious some of them have been. For the cost of a take away I'm getting 4 banging meals, I can't give this anything less than a 10/10
What a good customer service BABA was. He was so patient and efficient with his customer care and also explain the whole processes of Grubby thoroughly. I received my grocery today and I must say, what a delicious meal I had. Barbecue Jackfruit, flatbread, Avon salsa & sweet potato wedge, definitely a hit.👍🏾😋. 5*
We have been subscribers to Grubby for nearly 4 months now and can't recommend it highly enough. My partner and I are both meat eaters and were sceptical about going plant-based 2 to 3 nights a week but Grubby's recipes are genius! We have not missed meat at all and probably eat less of it now on our non-Grubby days. We also found the ingredients (especially the fresh vegetables) to be of a much higher standard than we receive in our weekly Ocado shop. I suppose this is the benefit of working with smaller local growers where there is a much greater emphasis on quality. I also love how simple the Grubby mobile app is to choose recipes each week or just skip if I don't fancy recipes that week or I am away. Keep up the good work Grubby!
Emtinel and Caius were amazing sales people!
Daniel was very helpful and sold the brand to me very well.
Very friendly, had a great chat, definitely knew what there talking about Excellent delicious choices
Very friendly. Good variety of food options. Cheers for making my cooking options more healthy and diverse T
Yummy recipes, quick to cook and tasty, low carbon delivery, subscriptions are easy to manage. Also Daniella is the best.
Came in a beautifully branded box. The recipes were really nice (loved the design and the playlists). Some of the ingredients measurements could have been more precise but I used my common sense and the meals were really good. Love the fact that they give a free meal to poor children!
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