Review summary

GRADE MOBILE receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

S
Fantastic service and great product

Order number : 203-6000648-9636300 Fantastic service and great product

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S
👍🏼good

Very good! 👍🏼 so useful! It helped me do all the things that I needed to do. My order number is: 206-9519003-9177138

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Great combination and very helpful

Great combination and very helpful

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N
My first purchase from Grade Mobile…

My first purchase from Grade Mobile (order id GM232610). This was an a good price on a refurbished iPhone 15 which was delivered very quickly and was in the condition described (Excellent). Very happy with the service received and a significant saving compared to buying new. I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive.

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All reviews

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Showing 771 - 780 of 996 reviews
DB

Very quick and efficient service

Very quick and efficient service, posted one day sorted next. 231483

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SM

Delighted with the iWatch 9th Series

Delighted with the iwatch 9th Series an upgrade from the 6th series. Very easy to set up & battery health 100%. As there was only 1mm difference to my old watch I was able to use my old stainless band as I didn’t like the white band provided

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UA

It was good

It was good Budget friendly 319562

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C

Great service

Order 231574 Great service, very fast and hassle free. Got more than I was initially quoted. Thank you

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JC

I was a bit warey

I was a bit warey of sending an expensive item in the post. I was expecting to hear that the valuation wasn’t accurate and they might offer me less once I’d gone to the effort of sending it. I had nothing to worry about. They paid what they valued it at. There was a bit of a slow start. I did request a post label rather than them sending me packaging, but I never received the label by email. Packaging arrived a few days later. They have a portal where you can log in and see progress in real time, which is excellent. Once it was received they processed it quickly. Order number 230495

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C

#231433

#231433, Brillant service quick and easy and give a true value, got what I was quoted from the start would definitely use again

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M

A pleasure to deal with

A pleasure to deal with, A1 service! Thank you, I highly recommend. ⭐️⭐️⭐️⭐️⭐️ Order No. 231365

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M

Excellent service

Excellent service. Fast in delivery of packaging to send my phone. Super fast in the valuation process. 100% will use them again. My payment was in the bank within 30 minutes. 230582 I would like to add- I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive. I honestly had a great experience.

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CA

Easy experience trading phone in

ORDER NO. #231292 - My experience of using grade mobile was excellent. The postage pack arrived very quickly, they kept me informed all the way through the process and once I shipped it, they tested it and valued it £7 higher than the initial quote. Payment took a bit longer as there were issues with my bank details but the customer service team replied promptly to help resolve the problem so I could get paid! Highly recommend as it was so easy to trade-in my old mobile. I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive!

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