Fantastic service and great product
Order number : 203-6000648-9636300 Fantastic service and great product
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4.1
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
GRADE MOBILE receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
👍🏼good
Very good! 👍🏼 so useful! It helped me do all the things that I needed to do. My order number is: 206-9519003-9177138
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Great combination and very helpful
Great combination and very helpful
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My first purchase from Grade Mobile…
My first purchase from Grade Mobile (order id GM232610). This was an a good price on a refurbished iPhone 15 which was delivered very quickly and was in the condition described (Excellent). Very happy with the service received and a significant saving compared to buying new. I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive.
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Company details
Information provided by various external sources
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Website
grademobile.co.uk
All reviews
1,000 total • Write a review
Showing 761 - 770 of 996 reviews
LW
Very quick and hassle free
Very quick and hassle free. Generally one of the best phone recycle companies I’ve dealt with. Highly recommend will be using them again. Order number: 231452
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K
Good experience, will recommend
Thoroughly professional, and in spite of a final significantly lower settlement quote which graded my phone as average/grade B, was more than satisfied with the whole process. Good and quick communication which carried through to the payment acceptance/credit to my account of less than 2 hrs. Would definitely recommend, however as with all mobile resellers, expect minute scrutiny of your phone which will inevitably result in a reduced quote to its value.
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AW
Excellent customer service
Excellent customer service, paid over the amount that was quoted. From start to finish it was very quick was kept upto date on all aspects of the process. Will definitely use again in the future
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L
Efficient and seamless process
Grade mobile were really great at communicating. The process was seamless, easy, and I felt like they were very attentive from postage to when I received payment. The lack of 5 stars simply came down to the amount offered for my device, it didn’t come close to the quote, even though it was a very good condition phone. This aside. I can’t fault Grade Mobile, an efficient trust worthy service. Please note - "I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive". GMB231370
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RC
Will defo be returning!
Order - 231052 Would use again! I am always sceptical with these things and after doing my own due diligence I decide to move forward with Grade Mobile. The whole process was seamless and I was paid the quoted amount as I was upfront and honest with the condition of my device. There was an error (my own fault) with the bank transfer much was quickly detected and rectified. I was paid within 24 hours of the testing completing. I will be a returning customer for sure. Thank you grade mobile.
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LB
Good experience and communication…
Good experience and communication throughout. Over £100 less than initially thought however better than phone sitting at home.
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PR
Brilliant service with decent people!
In needing to sell my iPhone, with no prior experience, I researched buyers in the market with high star ratings offering a good valuation. GradeMobile came top and so was my choice. Their processes make selling very easy but I must admit I was expecting some downgrading of their original estimate. Not so… they were fast and fair and efficient in doing a deal at their quote. Brilliant service with decent people! Many thanks, Peter
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