Review summary

GPH Builders Merchants Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

ME
Couldn’t fault the service

Couldn’t fault the service. Straight forward to order & delivered with zero issue.

R
Great service

Great service, good prices, prompt delivery.

Great experience

Products very competitively priced and delivered on time.

They were spot on delivery

They were spot on delivery

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

gph.uk.com

All reviews

182 total β€’ Write a review

Showing 31 - 40 of 178 reviews
MG
5 out of 5 stars

Brilliantly delivered

Brilliantly delivered

Date of experience: September 4, 2024

M

MJB

US

2 out of 5 stars

Three weeks for next day delivery.

The next day delivery turned out to take about three weeks and had to be chased. When chased I was told the order did not get despatched for some reason so they would now send it next day and refund the postage cost. After that it still took several days to arrive and I had to chase for the postage refund three times. Other than this, the product is fine and thanks for stocking it.

Date of experience: August 21, 2024

Gd
5 out of 5 stars

Great Team of People

Friendly , helpful and great value. Can’t recommend highly enough.

Date of experience: August 16, 2024

AS
5 out of 5 stars

Great service and value.

Great service and value. Very knowledgeable team helpful and cheaper than B&Q

Date of experience: August 14, 2024

MG
5 out of 5 stars

Easy experience with web order

Easy experience with web order Used the GPH website to order some pegging out posts for a garden projects and collected from my local GPH site a day or so later. All straightforward and convenient.

Date of experience: August 13, 2024

d
1 out of 5 stars

Order delayed and cancelled with no update

I received no tracking email for my order and had to call three times and email in order to get an update (over a week later). When I finally got a reply, GPH had cancelled my order due to lack of suitable stock. If we had been contacted promptly when the order was made, we would have had time to source from an alternative supplier and wouldn't have wasted time chasing GPH for information.

Date of experience: August 8, 2024

c
5 out of 5 stars

Stonehaven's 5 star builders supplies

Easy to order, great customer service and speedy delivery.

Date of experience: August 5, 2024

D
5 out of 5 stars

Great Service

Arrived on time. Driver very friendly and helpful.

Date of experience: August 3, 2024

NI
5 out of 5 stars

GPH are tip top.

GPH are tip top. Ordered loads of C16 timber, OSB, plywood, plasterboard, plaster and the like from them over the past couple of years for a house renovation. Very well priced and always delivered within a couple of days - there's no way I'm fitting 4.8m lengths in to the car! In the branches they are pretty helpful too, even for DIYers. Great company

Date of experience: July 25, 2024

LS
5 out of 5 stars

Fast delivery and as described

Fast delivery and as described, thank you

Date of experience: July 9, 2024

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