Reliable Cost !!
Reliable Cost !!! Very satisfied customer service....
Over a year ago
Sunwave is unilaterally cancelling electrical power contracts in the ISO-NE region. My contract was supposed to go through November 2023, but now (Feb 3, 2022) turned over to non-solar, non-renewable... See more
Over a year ago
They just walked away from our contracts. This is awful. We have to find new providers with a possible war with Russia. Run away these people fast and do not look back. Maybe someone from Sunw... See more
Over a year ago
I guess my experience was okay with this company, because everything went usually, unless support team, they do not really like when phone rings.
Reliable Cost !!! Very satisfied customer service....
just started enrollment. signup was easy
There rates are excellent. Plus there customer service was very good.
Switch to Sunwave gas+power, with a short and simple phone call after shopping for a new supplier. They handle the whole process. Very quick and easy. Thanks Sunwave.
I have been a previous customer of Sunwave, but had to go to a different power supplier because of the competitive rates and was not a customer of Sunwave for over 4 months. I have the opportunity now to pick a different power supplier and chosen to come back to Sunwave but they tell me I can't have the rate of 0.0620 because I was a previous customer. I'm a all electric homeowner and need to get the best rate possible so if this is the way you want to be competitive in the market well you failed I will take my business to a company that cares about there customers.
It was very easy to compare your rates and find out information about your company.
This company is helping you a fair good price. You will save more!
Very easy and quick. Couldn't have gone better.
# 1 thing is their honest. They are courteous and help you with their understanding. You want a great price and service, choose Sunwave & power.
I've shopped for power for the past 5-6 years. There are a lot of offers out there that report cheaper prices, but every time I examine them past the hype page I find the hidden up front costs and/or first time buyers time limit before the low price jumps to a higher price. Sunwave is always consistent with straight forward pricing. I still shop around... but I keep coming back to Sunwave. SN
I was really happy with Sunwave,, but this set of rates were much higher than I expected. I thought I had finally found the company I could stay with for a long time. Now I will have to shop around again, I will have to say their phone representatives are really helpful and respectful.
Communicates Well. Very Professional.
So far the switch was a very easy process.
lower prices!
First the hours for signing up to speak to anyone is only 9-5 that was a turn off. Plus I didn't feel the staff was not educated well. I have an issue with my sign up date, ppl is telling sunwave needs to change the date, sunwave is saying ppl can only do this. I am 5 days shy of the end of the month with my old supplier and no one could help me and I am going to be charge an early termination fee. I was not impressed
Outstanding Customer Service.
Its all about the prices
The instructions to go back and change my provider to Sunwave were very good. When the other provider went and changed from Sunwave to Green, Sunwave should have informed me because I don't remember changing it. Thanks Gladys Villagomez
Lower rates. They contact you before the plan is expiring.
The representative was perfect for this kind of work. She couldn't give me exactly what I wanted rate wise, but she made a suggestion which I accepted. She was very personable and understanding.
Based on analysis of 20 reviews rated 1-2 stars for Sunwave gas+power
“I can't imagine that they would function any better if I sign up with them as a customer”
“I asked that they research if that's how they obtained the account number and requested cancellation of the enrollment”
“Then extended the billing period 2 more months after I called and cancelled their service”
“Maybe someone from Sunwave can call me and we will not sue and go after the directors if there is fraud”
“Initial rates were OK, but be very careful if you're considering these guys”
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Sunwave gas+power is a service provider specializing in energy solutions, primarily focused on natural gas and electricity for residential and commercial customers. The company aims to offer competitive pricing and flexible energy plans tailored to meet the diverse needs of its clientele. Sunwave gas+power operates in the energy sector, ensuring that customers have access to reliable power sources while promoting sustainable practices. Targeting both homeowners and businesses, Sunwave gas+power strives to create a seamless experience in energy procurement. Through its user-friendly platform at www.gosunwave.com, customers can easily compare energy plans, manage their accounts, and access customer support. With a commitment to transparency and customer satisfaction, Sunwave gas+power positions itself as a trusted partner in the energy market, helping customers make informed decisions about their energy consumption.
This profile hasn't been claimed by the business owner.
Reviewers generally express satisfaction with Sunwave gas+power, highlighting the company's good service and ease of use. Many customers appreciate the fast and reliable service, with some noting that representatives are helpful and available beyond regular hours. However, there are significant concerns regarding contract management, as several consumers report unilaterally canceled contracts and difficulties in reaching customer support. Complaints about deceptive practices related to contract terms and service appointments also emerge, with some feeling misled by the company's policies. Despite these issues, the overall sentiment remains positive, with a majority of users recommending Sunwave for its service quality.
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