is great working
is great working
Over a year ago
Sunwave is unilaterally cancelling electrical power contracts in the ISO-NE region. My contract was supposed to go through November 2023, but now (Feb 3, 2022) turned over to non-solar, non-renewable... See more
Over a year ago
They just walked away from our contracts. This is awful. We have to find new providers with a possible war with Russia. Run away these people fast and do not look back. Maybe someone from Sunw... See more
Over a year ago
I guess my experience was okay with this company, because everything went usually, unless support team, they do not really like when phone rings.
is great working
Everyone I spoke to made me switching to Sunwave SO easy.!
very happy with sun wave,i most surly would recommend this company to other people,you know the old saying,word of mouth is the best advertisement,thank you sun wave.very happy and pleased customer,this is my third year with sun wave.
Signed up online, no issues. Easy to navigate their website.
Seems like a good price with good features.
When my contract lapsed, I was assigned a Default Rate that was 25% higher than the rate from my utility provider. Not happy about that! Also the website is useless as I have no account access.
Great PRICE, wonderful SERVICE!
Good price. We just switched.
Sunwave has been great to work with. They make the electrical distribution charges very understandable. And they also tell you that as long as you stay with sunwave you can transfer ito cheaper rates at any time without paying termination fees. The customer service people who speak with you on the phone are very nice.
Yes , I will recommend this company to all my friends & Relatives....
We are repeat customers. They have a good selection of rates and time contracts. Always notify us well in advance of the end of our current contract. Very friendly on the phone.
very competitive, no gimmick pricing; honest and straightforward supplier
Great rate and great customer service!
Easy to sign on and no problems.
Service is excellent but the current rates are very close to the existing UI rate. The gap has narrowed compared to the previous rates. Maybe UI is trying to win back customers.
Stayed with Sunwave for a second year. Great customer service and follow up in a timely fashion.
i was pleasantly surprised with your expedience in ordering your service . My daughter handles this aspect of my choosing and billing for service . We are happy with your presentation and efficiency . Thank you .
I compared kilowatt rates available in my area, looked at the companies and made my choice. Sun wave was very easy to set up and should save me about $20 a month.
No problems, fast and helpful communications, fair prices
Decent rate, sign-up only took a few minutes.
Based on analysis of 20 reviews rated 1-2 stars for Sunwave gas+power
“I can't imagine that they would function any better if I sign up with them as a customer”
“I asked that they research if that's how they obtained the account number and requested cancellation of the enrollment”
“Then extended the billing period 2 more months after I called and cancelled their service”
“Maybe someone from Sunwave can call me and we will not sue and go after the directors if there is fraud”
“Initial rates were OK, but be very careful if you're considering these guys”
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Sunwave gas+power is a service provider specializing in energy solutions, primarily focused on natural gas and electricity for residential and commercial customers. The company aims to offer competitive pricing and flexible energy plans tailored to meet the diverse needs of its clientele. Sunwave gas+power operates in the energy sector, ensuring that customers have access to reliable power sources while promoting sustainable practices. Targeting both homeowners and businesses, Sunwave gas+power strives to create a seamless experience in energy procurement. Through its user-friendly platform at www.gosunwave.com, customers can easily compare energy plans, manage their accounts, and access customer support. With a commitment to transparency and customer satisfaction, Sunwave gas+power positions itself as a trusted partner in the energy market, helping customers make informed decisions about their energy consumption.
This profile hasn't been claimed by the business owner.
Reviewers generally express satisfaction with Sunwave gas+power, highlighting the company's good service and ease of use. Many customers appreciate the fast and reliable service, with some noting that representatives are helpful and available beyond regular hours. However, there are significant concerns regarding contract management, as several consumers report unilaterally canceled contracts and difficulties in reaching customer support. Complaints about deceptive practices related to contract terms and service appointments also emerge, with some feeling misled by the company's policies. Despite these issues, the overall sentiment remains positive, with a majority of users recommending Sunwave for its service quality.
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