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HomeAI & Machine LearningGold Machine Reviews
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Gold Machine Reviews

4.516666666666667 out of 5 stars
4.516666666666667 out of 5 stars
4.5
|Excellent|60 reviews

TrustScore

4.5
4.516666666666667 out of 5 stars
Excellent
5 out of 5 stars
49
4 out of 5 stars
5
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
6
60 reviews in total

Review summary

Gold Machine receives high praise for its exceptional customer service, with many reviewers highlighting the prompt and friendly support provided by agents like Kat and Ammy. Customers appreciate the quick response times and the helpfulness of the staff, which enhances their overall gaming experience. The site is noted for its great selection of games and instant payouts, making it a popular choice among players. However, some consumers express frustration regarding the bonus withdrawal process, citing issues with cashing out their winnings. Despite these complaints, the majority of feedback reflects a positive sentiment towards the platform, emphasizing its fun gameplay and supportive customer service. Overall, Gold Machine is viewed favorably, particularly for its customer support and gaming options.

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Based on reviews, created with AI

See what reviewers are saying

Tanvonia Thomas
Tanvonia ThomasFeatured

A week ago

4 out of 5 stars

New here real Review

New here real Review. So far I haven't won anything yet. But the verification process was a bit annoying. Contacted support and Ammy did a great job and helping me get verified. She didn't leave the c... See more

Sharonda Jones
Sharonda JonesFeatured

A week ago

5 out of 5 stars

I was having trouble geting varified

I was having trouble geting varified, but the online chatt support group was so patient with me. Thanks for such a great experience!

Brian Congo
Brian CongoFeatured

A week ago

5 out of 5 stars

Kat was very informative and gave the…

Kat was very informative and gave the most exceptional customer service today. You can rely on her at anytime. Thank you kat

Lisa
LisaFeatured

A week ago

5 out of 5 stars

I was having trouble verifying my…

I was having trouble verifying my account and Kat explained to me the process and helped me in the process of getting my account verified. I appreciate her help

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Meah Puckhaber
Meah Puckhaber
1 reviews
about 2 months ago
5 out of 5 stars

I usually don't have regrets ever about…

I usually don't have regrets ever about anything, but I regret not noticing this platform more when they first opened and I signed up. I recently came back and realized they had my favorite Shark Frenzy game by Slotmill. Played there briefly then an issue on the game providers end with a UI updated they did where the screen was just looping and you couldn't get any money that you won from that round. I knew after a couple days as 3 other platforms I play on I experienced the same issue. I ended up staying up all night trying to get it to work, we were literally a team lol I had a lot of fun with the staff that night lol. I didn't reach back out to them after I realized what was going on cause I was so busy dealing with other platforms and it was not much time that passed. I even emailed Slotmill but I didn't get a reply. These guys messages me today, I didn't lose the small amount I won in the round, they got it back and got my game fixed. These guys have the very best support. Most support on other platforms, they are honestly so rude, they will not take anything you say into consideration and/or they straight gas light you. These guys took everything I said with care and listened and worked hard to get it resolved. I haven't cashed out here yet, but I'm just getting a fair start here. Nothing will ever be better than to be heard, to be cared about as a customer. I love it here! 💜

Helpful?
Louesa McCollum
Louesa McCollum
1 reviews
about 2 months ago
5 out of 5 stars

Excellent games and superfast payout!!!

Excellent games and superfast payout!!!

Helpful?
Blondie
Blondie
1 reviews
about 2 months ago
5 out of 5 stars

I was having trouble with verification…

I was having trouble with verification and was promptly assisted by Victoria. She was able to ensure my verification and get me spinning those reels within minutes!!! Excellent customer service!!

Helpful?
Juan Reyes
Juan Reyes
1 reviews
about 2 months ago
5 out of 5 stars

Reliable support staff.

Id like to thank Ammy for the amazing assistance she provided to resolve an issue i had with my account. Efficiently and Professionally well done. Thank you truly.

Helpful?
Daphne Shonio
Daphne Shonio
1 reviews
about 2 months ago
5 out of 5 stars

I had an issue with one of the games…

I had an issue with one of the games and [Kat] responded to and is presently working on resolving the glitch. Kat is very prompt and professional and took the time to explain the resolution process. Also, as a new member to this platform, I am highly satisfied with the diversity of games, the customer support and the number of redemptions I've secured. I would most definitely recommend Gold Machine to anyone who is seeking a fair and enjoyable gaming experience...

Helpful?
Taexxx
Taexxx
1 reviews
about 2 months ago
4 out of 5 stars

Great Casino, Frustrating KYC Process…

I am a regular online social casino user, but I am new to Gold Machine. I was able to sign up and make my first purchase with no issues, but I wanted to give others a heads up as far as their KYC verification process. I have done this at least 15 other times with other platforms without issues and it’s instant; or maybe up to 5 a minute wait. If the photos are blurred or any issues with the documents or liveness tests, the AI usually won’t allow you to continue until you fix the issue. I’m assuming the KYC version they’re using does not have the AI assistance because It’s been 18 hours so far and I have yet to be approved. I did reach out to customer service and they were prompt and kind, asking me to give it up to 24 hours- which I will. But this experience is a bit frustrating, especially since I actually won a little something (Haha!) so I wanted to give others a little transparency. Happy spinning, people! Update- I was just verified literally 5 minutes after this review.

Helpful?
Megan
Megan
1 reviews
about 2 months ago
5 out of 5 stars

Fast payout and good selection of games!

Fast payout and good selection of games!

Helpful?

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Josey Brown
Josey Brown
1 reviews
about 2 months ago
4 out of 5 stars

good casino

good reputable site with lots of fun games

Helpful?
Florida
Florida
1 reviews
2 months ago
1 out of 5 stars

TRASH CASINO

TRASH CASINO . THEY USE FAKE REVIEWS . BONUS GAMES ARE ABSOLUTELY TRASH . VERIFICATION IS A PAIN IN THE A BECAUSE THEY USE A OUTDATED KYC PROVIDER . NEVER USE THIS CASINO OR U WILL REGRET IT !

Helpful?
Jessica Caye Nichole Thomas
Jessica Caye Nichole Thomas
1 reviews
2 months ago
5 out of 5 stars

Great new Casino with great bonuses

Great new Casino with great bonuses. It's becoming on of my new favorites

Helpful?
Steven G.
Steven G.
1 reviews
2 months ago
5 out of 5 stars

Great games to play

Great games to play, awesome response time with customer service, working on the winning thing... Wish me luck!

Helpful?
Aaryn Santora
Aaryn Santora
1 reviews
2 months ago
5 out of 5 stars

I love this casino

I love this casino. It has a great selection of games and their bundles to purchase are fairly priced. I have yet to redeem yet but I'm hoping I can soon!

Helpful?
Don Paone
Don Paone
1 reviews
2 months ago
5 out of 5 stars

Awesome troubleshooting and customer…

Awesome troubleshooting and customer service. They stuck with me until all my issues were resolved,

Helpful?
Mary Wood
Mary Wood
1 reviews
2 months ago
5 out of 5 stars

Amazing games and they're really fun to…

Amazing games and they're really fun to play and awesome bonuses.

Helpful?
Joshua Barnes
Joshua Barnes
1 reviews
2 months ago
5 out of 5 stars

The customer service reps are very…

The customer service reps are very friendly and can adequately assist you with a wide variety of issues.

Helpful?
Customer
Customer
1 reviews
2 months ago
5 out of 5 stars

Gold Machine Casino is a great…

Gold Machine Casino is a great platform. With a variety of awesome games and fair play.

Helpful?
Alexander
Alexander
1 reviews
2 months ago
1 out of 5 stars

Website runs terribly..

Website runs terribly.. I can’t even get through to purchase coin packages. The site runs slow and clunky all the time and the game selection isn’t great. GoldMachine has a ways to go before I would consider it a reputable casino.

Helpful?
Sasha
Sasha
1 reviews
2 months ago
5 out of 5 stars

This is now one of my favorite slot…

This is now one of my favorite slot games to play. My redemption took 5 mins to my bank account. Will be playing alot more in the next weeks months etc. Thankyou

Helpful?
Jb
Jb
1 reviews
2 months ago
5 out of 5 stars

Great Casino

Fast responses, great games, fastest redemption I've had outta 15 casinos! Fast spins and big wins!! Leggo! Great casino!

Helpful?
Mary
Mary
1 reviews
2 months ago
5 out of 5 stars

Favorite casino 💯❤️

Favorite casino 💯❤️

Helpful?
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About Gold Machine

Gold Machine is an innovative platform specializing in AI and machine learning solutions tailored for the gaming industry. With a focus on providing advanced algorithms and data analytics, the company aims to enhance user experiences in online gaming environments, particularly in the sweep casino sector. By leveraging cutting-edge technology, Gold Machine helps operators optimize game performance and engage their players more effectively. The target market for Gold Machine includes online casino operators, gaming developers, and businesses seeking to integrate AI-driven solutions into their gaming platforms. By offering tools that improve gameplay and user interaction, the company positions itself as a valuable resource for those looking to stay competitive in the rapidly evolving landscape of online gaming.

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Category

AI & Machine Learning