Over a year ago
Jen was a great help when we couldn't find our tickets and had great customer service. Thanks a lot !
Over a year ago
I would not even give them one star. This is a scam. They charged double the price for tickets to the Guthrie theater and when I called the Guthrie theater those tickets were 1/2 the price and not ava... See more
Over a year ago
I purchased 2 tickets for a show that were listed as "General Admission". I did not find out until the E-tickets appeared in my ASX app that these tickets were "standing" tickets. After the purchase,... See more
Over a year ago
Sari was very helpful on the phone, he fixed my issue in no time. I called because I couldn't access my tickets, the download kept failing. The AI chatbot is absolutely horrendous and did not help me... See more
Myra was very helpful. Found my tickets and got me to the site. Kylie was not helpful, dropped my chat after leaving me hanging. Everything was very frustrating with your company, except for speaking with Myra.
excellent service i had a doubt about my tickets but Patricia solve it tks a lot
Myra went above and beyond to help me get my tickets
Arden went above and beyond to help me today!! This person had the best customer service skills!!!! Super sweet and helped me find my $368 set of concert tickets (I had sent them my wrong email) 😩 Arden you’re a true gem!! Thank you again!!
Jomar went above and beyond to find my tickets. I had entered the incorrect email address and did not get my tickets. He researched and found the issue. I really appreciate his help.
Myra is an excellent customer service. She is so nice and help me a lot. Thank you
Arden was the person who was helping me with all my questions. He was very patient and willing to look further to get answers for me. I so appreciate the time he took with me. Thank you again, Arden.
Avoid GO TICKETS! We were charged over twice the amount for our concert tickets compared to our neighbors. It said right on ticket $55 and we paid $125. I contacted them and they truly do not care. BEWARE! These good reviews must come from their staff or friends. They are truly an awful company .
Risa was amazing and extremely helpful. Our first time using this website and she made it super easy when we had some concerns regarding tickets.
Based on analysis of 5 reviews rated 1-2 stars for GO-tickets
“Avoid GO TICKETS”
“Avoid GO TICKETS”
“I would not even give them one star”
“I canceled the order immediately and contacted Paypal and reported fraud to stop the payment did they refused to refund”
“I called their customer service and was told, "So sorry, all sales all final"”
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Reviewers consistently report positive experiences with GO-tickets. Customers often highlight tickets, helpful, service, help. A minority mention drawbacks around tickets, company, gotickets, charged. Overall sentiment is strongly positive with an average rating of 4.5 stars across 49 reviews.
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