Over a year ago
Jen was a great help when we couldn't find our tickets and had great customer service. Thanks a lot !
Over a year ago
I would not even give them one star. This is a scam. They charged double the price for tickets to the Guthrie theater and when I called the Guthrie theater those tickets were 1/2 the price and not ava... See more
Over a year ago
I purchased 2 tickets for a show that were listed as "General Admission". I did not find out until the E-tickets appeared in my ASX app that these tickets were "standing" tickets. After the purchase,... See more
Over a year ago
Sari was very helpful on the phone, he fixed my issue in no time. I called because I couldn't access my tickets, the download kept failing. The AI chatbot is absolutely horrendous and did not help me... See more
Was having difficulties getting my ticket Lee was very patient and she helped us out until we got our tickets and I greatly appreciate it
Jen of Go tickets helped me with a matter with my ticket to the Texas Country Music Awards show at Billy Bob’s. She explained how to retrieve my ticket by downloading an app. I would not have known that had I not chatted with her tonight. She definitely gets a 5-star rating from me!!
JEN WAS PERFECT LED ME TO TICKETS GREAT CUSTOMER SERVICE THANKS YOU
My husband and I had a lot of trouble trying to find our tickets for parking at PPG Arena in Pittsburgh. we called customer service and a person named Jenni was wonderful. We were on the phone with her for at least an hour and she was able to email us information to find the ticket. She is a great employee.
Maricel was great
We were super stressed about not being able to accept tickets to the Metallica concert! Nap Castro was very helpful and resolved our problem quickly.
PRIMO was very helpful and got my tickets available to me within minutes.
I was able to get what I needed without too much of a hassle. My only issue was how long it took to get a response it took over 5 minutes and I almost gave up. But when I did get a response I got exactly what I needed without any struggles.
Jay was great in helping me find and receive my tickets!
Customer Service is great. Leonardo is 5 star.
Myra from go tickets. Awesome job
Paul was very helpful!
Its a very good service thank you so much
I had the pleasure of speaking with sari. He was so nice and helpful. I had a concert in two hours and he did everything he could to talk me through every step. He understood my anxiety and simplified every with I had with how patient and understanding he was to my situation. Huge thumbs up from me. He saved date night!
I had the pleasure of getting Leonardo with Go Tickets on the phone to help me with my situation. I bought tickets and saved on my phone but I broke my phone and had to get a new one. I couldn't find my info for my upcoming concert!!! I'm 70 and not good at technology at all. He was very professional and calmed me down. I knew he was not going to leave me until I/we found my tickets. I can't thank him enough for his kindness and care he gave me. I'm going to see Leonard Skynyrd and ZZ top!! This old lady is going to have a great time because of Leonardo!!!
Jen was quick to respond and help me with my questions in the chat feature.
I had the best help the assistant Jomar. He answered all my questions quickly and help my problem.
awesome service thank you ☺️
Sari was great with customer service !
Myra was very helpful in the Chat for finding my "transferred" parking pass. She was quick & efficient.
Based on analysis of 5 reviews rated 1-2 stars for GO-tickets
“Avoid GO TICKETS”
“Avoid GO TICKETS”
“I would not even give them one star”
“I canceled the order immediately and contacted Paypal and reported fraud to stop the payment did they refused to refund”
“I called their customer service and was told, "So sorry, all sales all final"”
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Reviewers consistently report positive experiences with GO-tickets. Customers often highlight tickets, helpful, service, help. A minority mention drawbacks around tickets, company, gotickets, charged. Overall sentiment is strongly positive with an average rating of 4.5 stars across 49 reviews.
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