Quick efficient easy to follow
Quick efficient easy to follow

GMB Credit Union is a member-owned financial cooperative that offers a range of ethical financial services, including personal loans and savings accounts. Designed to support individuals and families in their financial journeys, GMB Credit Union focuses on providing affordable and responsible lending options tailored to meet the diverse needs of its members. The organization emphasizes transparency and a commitment to the financial wellbeing of its customers, ensuring that trading surpluses are reinvested into enhanced services and competitive rates. Targeting individuals seeking alternative financial solutions, GMB Credit Union assists customers in managing their finances effectively, whether they are saving for significant life events or navigating unexpected expenses. The credit union is regulated by the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA), reinforcing its dedication to safeguarding members' funds while promoting ethical lending practices.
Reviewers consistently report positive experiences with GMB Credit Union. Customers often highlight service, easy, great, quick.
A minority mention drawbacks around awful, entertain, entertain credit, entertain credit union. Overall sentiment is strongly positive with an average rating of 4.8 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | +1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 5 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 3.0 | 4 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 4.9 | 28 |
| Aug 25 | 5.0 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Used the services of the Credit union recently and found the whole experience excellent”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: GMB Credit Union is #2 of 5 on overall rating in this group.
60 reviews of GMB Credit Union. Filter by what matters to you.
Quick efficient easy to follow
I would like to thank the credit union staff. I'm not up to date with online banking and online stuff. It was very easy to do the online questionnaire and they helped sort out everything through msg on the app.
Excellent service. The whole process is so easy and online user friendly. I would definitely recommend to my friends and work colleagues.
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Easy, straight forward and fair
Not only did I get exclusive member rewards I improved my credit score and I can save for the essential or unexpected. I would highly recommend joining as a saver initially and start completing those all important jobs or repairs. I didn't realise how much things have changed positively and this is due to the GMB Credit Union helping me manage financially.
Quick service and informative of what was happening and when during the application for the loan. Wouldn't hesitate to use tyevservice in the future
Very quick and efficient service
It was dealt with quickly but unfortunately less than half of the amount requested. It is a shame they have now stopped you from withdrawing any savings until that’s all you have left to pay off
Very good and easy
Always there when I need them
very helpful
Great service, straight forward and helpful
GMB Credit Union is a member-owned financial cooperative that offers a range of ethical financial services, including personal loans and savings accounts. Designed to support individuals and families in their financial journeys, GMB Credit Union focuses on providing affordable and responsible lending options tailored to meet the diverse needs of its members. The organization emphasizes transparency and a commitment to the financial wellbeing of its customers, ensuring that trading surpluses are reinvested into enhanced services and competitive rates. Targeting individuals seeking alternative financial solutions, GMB Credit Union assists customers in managing their finances effectively, whether they are saving for significant life events or navigating unexpected expenses. The credit union is regulated by the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA), reinforcing its dedication to safeguarding members' funds while promoting ethical lending practices.
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