Excellent
Very easy to deal with, everything thoroughly explained, would definitely recommend. Excellent service.

GMB Credit Union is a member-owned financial cooperative that offers a range of ethical financial services, including personal loans and savings accounts. Designed to support individuals and families in their financial journeys, GMB Credit Union focuses on providing affordable and responsible lending options tailored to meet the diverse needs of its members. The organization emphasizes transparency and a commitment to the financial wellbeing of its customers, ensuring that trading surpluses are reinvested into enhanced services and competitive rates. Targeting individuals seeking alternative financial solutions, GMB Credit Union assists customers in managing their finances effectively, whether they are saving for significant life events or navigating unexpected expenses. The credit union is regulated by the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA), reinforcing its dedication to safeguarding members' funds while promoting ethical lending practices.
Reviewers consistently report positive experiences with GMB Credit Union. Customers often highlight service, easy, great, quick.
A minority mention drawbacks around awful, entertain, entertain credit, entertain credit union. Overall sentiment is strongly positive with an average rating of 4.8 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | +1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 5 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 3.0 | 4 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 4.9 | 28 |
| Aug 25 | 5.0 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Used the services of the Credit union recently and found the whole experience excellent”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: GMB Credit Union is #2 of 5 on overall rating in this group.
60 reviews of GMB Credit Union. Filter by what matters to you.
Over a year ago
Very easy to deal with, everything thoroughly explained, would definitely recommend. Excellent service.
Over a year ago
Always a good experience with GMB, very good service and communication.
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Very easy to deal with, everything thoroughly explained, would definitely recommend. Excellent service.
Used the services of the Credit union recently and found the whole experience excellent. The site it easy to navigate, response and communication timely and professional,and anything agreed is all completed very quickly. Very happy, will continue to use in the future and recommend
Always a good experience with GMB, very good service and communication.
Great communication and speedy decisions and prompt payment Great interest rate on save and secure loan and another bonus is you save along with paying back the loan so you still have your original savings with more added. .
Thank you very much. The transaction was very fast and we are very happy. I will recommend this to my coworkers and friends. Loved the experience!!!
Excellent all round great service always helpful
This company makes it so easy to apply and very fast fast
Quick turn around. Fast communication, a reliable credit union.
Quick response
Very fast and prompt with reply application straightforward to complete
Great Customer Service, great communication. Thankyou 5⭐️
The credit union have been a life saver for me and people like me for years, long may it continue.
Couldn’t have been easier to apply. Service great and very quick to respond. Would highly recommend.
Very helpful and straight forward
Very helpful when I had concerns. Impressively professional throughout.
GMB Credit Union is a member-owned financial cooperative that offers a range of ethical financial services, including personal loans and savings accounts. Designed to support individuals and families in their financial journeys, GMB Credit Union focuses on providing affordable and responsible lending options tailored to meet the diverse needs of its members. The organization emphasizes transparency and a commitment to the financial wellbeing of its customers, ensuring that trading surpluses are reinvested into enhanced services and competitive rates. Targeting individuals seeking alternative financial solutions, GMB Credit Union assists customers in managing their finances effectively, whether they are saving for significant life events or navigating unexpected expenses. The credit union is regulated by the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA), reinforcing its dedication to safeguarding members' funds while promoting ethical lending practices.
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