Didi t work i loose my money
Your Service Didnt work
3.6
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
get eSIM travel has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
As a first time esim user i found that…
As a first time esim user i found that getsim esim services are very fast and very reliable to use. Thank you
Easy to use and zero problems during…
Easy to use and zero problems during use.
It's not working and I get no help
It's not working and I get no help. Phone supports esim and esim always shown as not activated. No support and no advise. Losing 30$.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
getesimtravel.com
All reviews
1,000 total • Write a review
Showing 901 - 910 of 996 reviews
AB
Doesn't work
Doesn't work. Gives you no service. Doesn't connect to phone. Waste of money
Date of experience: November 26, 2024
FB
aguardo reembolso
não recebi link para instalação, portanto, não foi usado, aguardo reembolso
Date of experience: November 25, 2024
JI
Can’t even use my esim e
Can’t even use my esim everything was fine until it was time to install my eSIM the email I received came with no instructions only a receipt and a QR code which dosent work for the activation, it says activation failed everytime I try activating with the QR code, customer support is impossible to reach I have tried to talk to a live agent and they keep you waiting for hours and still don’t get a live agent. They don’t respond to emails either.
Date of experience: November 25, 2024
KJ
It worked perfectly in Dominican…
It worked perfectly in Dominican republic but keep in mind there is only data, no calling option
Date of experience: November 25, 2024
M
Mario
US
Not user friendly at all! Run!
Not user friendly at all. I bought 2 esims, one for my husband and one for me. After much struggle, I managed to set up my husband’s eSIM on his iPhone 15 plus. Mine, an iPhone 13, did not work even after a hour + on texting back and forth on their help chat line . First, according to the helpline, QR codes do not come through on Yahoo emails (note: sent my gmail to helpline, but did not even receive an email back??, so maybe not good for gmail either). So, we were stuck with the manual codes. Not easy to do - could only paste one part of code, then had to manually enter long code. But as instructions are poorly written (open to interpretation), for my husband’s phone, it took multiple attempts to succeed. So when it came time for me to set up my eSIM, it should have been straight forward. Nope! After many frustrating attempts, I reached out for help. Contact information was not even provided in confirmation email. I needed to hunt it down on the website. Then, waited about 20 minutes to be connected to a human by e-chat. Frustrating not to receive help by voice. Especially when Carla sent me off to try different ways/adjustments of setting up. After multiple failed attempts, on one attempt, I returned to chat and found that she had ended the chat because she thought I had succeeded. Most frustrating when I still needed help. I reached back for help (waited another 20 minutes) and then when we reconnected she asked me to remove my physical sim. I did not do this for my husband’s phone or any of the other esims I’ve previously installed. I did not want to go down another long useless path. Throughout the process, she refused to provide me with new codes even though the pop up window kept telling me my codes were invalid. But at the end, nearly an hour after trying to get help, she agreed on a refund. My advice: use another eSIM. I did - lots of easier ones out there!
Date of experience: November 25, 2024
Ds
Works well in Brasil
Reception and internet worked well in Brasil
Date of experience: November 25, 2024
DH
While there was a mobile signal it…
While there was a mobile signal it never connected to the internet.
Date of experience: November 25, 2024
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