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HomeHome & GardenGB DIY Store Reviews
GB DIY Store logo

GB DIY Store Reviews

4.933333333333334 out of 5 stars
4.933333333333334 out of 5 stars
4.9
|Excellent|60 reviews

Last reviewed 2 months ago

TrustScore

4.9
4.933333333333334 out of 5 stars
Excellent
5 out of 5 stars
58
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
0
60 reviews in total

Review summary

GB DIY Store receives overwhelmingly positive feedback from customers, highlighting excellent service and high-quality products. Reviewers frequently commend the store for its quick delivery and reasonable prices, with many noting the ease of finding items on the website. The customer service is particularly praised, with instances of prompt responses to queries and helpful staff who assist in identifying the right products. However, a small number of reviews mention difficulties in reaching customer service by phone, indicating that some customers experience challenges when trying to get answers. Despite this minor complaint, the overall sentiment remains highly favorable, with many expressing a strong willingness to recommend the store. Overall, GB DIY Store is viewed as a fantastic option for home and garden needs.

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Based on reviews, created with AI

See what reviewers are saying

Luca Adrian
Luca AdrianFeatured

2 months ago

5 out of 5 stars

Excellent service

Excellent service

Andrew T
Andrew TFeatured

2 months ago

5 out of 5 stars

This really is a fantastic store

This really is a fantastic store. I had a couple of problems (neither their fault) and they helped me immediately and were highly professional and patient. I really can't praise them highly enough.

Keith Warren
Keith WarrenFeatured

2 months ago

5 out of 5 stars

the door handles were perfect easy to…

the door handles were perfect easy to fit looks like they belong

wayne shannon
wayne shannonFeatured

2 months ago

5 out of 5 stars

Really good quality

Really good quality Easy to find Had everything you needed on this site Great prices Would definitely recommend 👌

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Bradley
Bradley
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Perfect

Perfect, always fantastic to deal with.

Helpful?
customer
customer
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

good value for money

fairly fast delivery , did not contact decent value for money

Helpful?
Philip Kitchin
Philip Kitchin
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

I went to the depot myself to make sure

I went to the depot myself to make sure j got the correct handles. The man i saw was very helpful, saved me some money buying better quality handles that were old stock. I will be using them again when necessary.

Helpful?
Donald Bates
Donald Bates
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Ordered window handles for our static…

Ordered window handles for our static caravan, package arrived on time and the handles were well protected.

Helpful?
Dimitar Zarev
Dimitar Zarev
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

exact what i ordered.Perfect

exact what i ordered.Perfect

Helpful?
PHILIP PENNISTON
PHILIP PENNISTON
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

Exactly what I was looking for....

I had been searching for replacement door handles for a long time, before discovering GB DIY store. You had exactly what I was looking for, which arrived within a couple of days.

Helpful?
Kevin Pincombe
Kevin Pincombe
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

I originally ordered the wrong handle…

I originally ordered the wrong handle and this company refunded it without any issues and also very impressed with there knowledge to sort me the correct handle. Great to deal with people that actually know what they are doing.

Helpful?

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George Ward
George Ward
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

I was very impressed with your quick…

I was very impressed with your quick response and the delivery

Helpful?
Paul Burton
Paul Burton
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

Great service

Easy to order the seal. Good communication. Quick delivery. Items fitted well and easy to fit. Great service.

Helpful?
David Homer
David Homer
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

Replacement of faulty goods

I ordered an ERA lock which was faulty on delivery. GB DIY replaced the lock by post within 24 hours at no cost. The person dealing with this was courteous and helpful. Excellent service.

Helpful?
Stuart Dallimore
Stuart Dallimore
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

I searched on Ebay and couldn't find…

I searched on Ebay and couldn't find what I wanted. I then searched the web and found GB DIY Store and in minutes found the exact door handle. Delivery was very fast and communication from them was excellent. I will definitely shop there again.2

Helpful?
Paul Martin
Paul Martin
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

As always very easy to deal with ,good…

As always very easy to deal with ,good delivery ,would recommend ,good products

Helpful?
VC1981
VC1981
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

Great, speedy service :)

Very happy customer - I needed to buy something urgently and was concerned that my next day delivery might not make it on a Saturday but it arrived and was a better price than the other companies I checked who couldn't do next day delivery. Thank you!

Helpful?
Nick Wales
Nick Wales
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

Really happy with the service and…

Really happy with the service and product I received. When the lock on the back door stopped working I wasn’t sure if anywhere would be able to sell a replacement but after a quick search I found this site and measured all the parts as per the diagram and ordered the replacement. Lock now fixed and saved having to call a locksmith in

Helpful?
Marsham
Marsham
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

Service was good

Service was good, Royal mail let them down

Helpful?
richard
richard
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

Great products

Great products, great prices, quick delivery & good selection of item's.

Helpful?
Keith Pollard
Keith Pollard
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Patio wheels

Just simple patio wheels. Arrived correct and prompt. Good price .What more do you want

Helpful?
Karim  Nechaf
Karim Nechaf
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Good product

Great product and very good

Helpful?
Satisfied customer
Satisfied customer
1 reviews•New Reviewer
about 1 year ago
4 out of 5 stars

First time ordering from this company…

First time ordering from this company but their customer service is first class. We ordered a lock assembly from them which arrived promptly but unfortunately was faulty. We contacted them to let them know and a replacement was sent out the very next day to arrive two days later. Would have no problem in recommending them to anyone. Keep up the good work.

Helpful?
dongwoo kang
dongwoo kang
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

완벽해요

완벽해요. 추천합니다

Helpful?
Previous123

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About GB DIY Store

GB DIY Store is a leading supplier of uPVC window and door repair parts, catering to both DIY enthusiasts and homeowners. The company offers a comprehensive range of over 2,500 high-quality replacement parts, including window handles, door handles, rubber gasket seals, door lock gearboxes, and cylinders. With a focus on reliability and durability, GB DIY Store sources its products exclusively from trusted manufacturers such as Yale, Versa, and Lockmaster. The company is dedicated to providing exceptional customer service and expert advice, ensuring that customers find the right uPVC spares for their specific repair needs. With same-day dispatch on orders placed before 3 PM, GB DIY Store prioritizes efficiency and convenience for its customers. By browsing their online store at gbdiystore.com, users can access a wide selection of uPVC parts to maintain and enhance the functionality of their windows and doors.

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Category

Home & Garden

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