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Very happy customer - I needed to buy something urgently and was concerned that my next day delivery might not make it on a Saturday but it arrived and was a better price than the other companies I checked who couldn't do next day delivery. Thank you!
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I booked a bus at a specific time for a reason. Imagine my surprise when, the day before my trip, I received a message from the bus operator informing me that my bus was now leaving 40 minutes earlier—a tricky little detail that made it impossible for me to actually catch it, since it was an airport transfer and I can’t teleport through baggage claim. I tried to contact the operator. No response. So, I contacted FlixBus, who were still selling tickets for the original time, yet somehow couldn't confirm when (or if?) the bus was actually running. That’s some next-level Schrödinger’s bus situation right there. Then the agent, after being thoroughly unhelpful, hung up on me whilst I was still asking for help. Because she had "other customers waiting." I assume this is just an efficient way to clear the queue by cutting off as many people as possible before the end of her shift. Respect the hustle, but not exactly great customer service. Would love to hear how you plan to address this (preferably without hanging up on me again).
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Huws Grays ha e taken over our local builders merchants and we won't be using them again. Overpriced inventory and when the pricing was questioned the chap serving us pretended to look online at local retailers and said his prices were the same. Of course, when we looked we saw that the local competition were much cheaper. It's unpleasant to have someone lie to you so obviously and we certainly won't be using them again.