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HomeHome & GardenGB DIY Store Reviews
GB DIY Store logo

GB DIY Store Reviews

4.933333333333334 out of 5 stars
4.933333333333334 out of 5 stars
4.9
|Excellent|60 reviews

Last reviewed 2 months ago

TrustScore

4.9
4.933333333333334 out of 5 stars
Excellent
5 out of 5 stars
58
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
0
60 reviews in total

Review summary

GB DIY Store receives overwhelmingly positive feedback from customers, highlighting excellent service and high-quality products. Reviewers frequently commend the store for its quick delivery and reasonable prices, with many noting the ease of finding items on the website. The customer service is particularly praised, with instances of prompt responses to queries and helpful staff who assist in identifying the right products. However, a small number of reviews mention difficulties in reaching customer service by phone, indicating that some customers experience challenges when trying to get answers. Despite this minor complaint, the overall sentiment remains highly favorable, with many expressing a strong willingness to recommend the store. Overall, GB DIY Store is viewed as a fantastic option for home and garden needs.

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Based on reviews, created with AI

See what reviewers are saying

Luca Adrian
Luca AdrianFeatured

2 months ago

5 out of 5 stars

Excellent service

Excellent service

Andrew T
Andrew TFeatured

2 months ago

5 out of 5 stars

This really is a fantastic store

This really is a fantastic store. I had a couple of problems (neither their fault) and they helped me immediately and were highly professional and patient. I really can't praise them highly enough.

Keith Warren
Keith WarrenFeatured

2 months ago

5 out of 5 stars

the door handles were perfect easy to…

the door handles were perfect easy to fit looks like they belong

wayne shannon
wayne shannonFeatured

2 months ago

5 out of 5 stars

Really good quality

Really good quality Easy to find Had everything you needed on this site Great prices Would definitely recommend 👌

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Harry
Harry
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

Well delivered and very fast

Well delivered and very fast. Fitted nicely will order again if needed

Helpful?
customer
customer
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

Ordered a replacement door lock gearbox…

Ordered a replacement door lock gearbox from this company. Good description on website assured I ordered the correct unit. Ordered on a Friday, free delivery arrived the following Monday. Brilliant service.

Helpful?
gra
gra
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Super fast service and very pleased…

Super fast service and very pleased with item

Helpful?
Gareth
Gareth
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Good products

Good products, easy to order, prompt delivery Had just what I needed (rubber door seals), very satisfied.

Helpful?
Ms Melina Isabel Haninyi
Ms Melina Isabel Haninyi
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Very quick delivery.

Very quick delivery.

Helpful?
Mark Dickens
Mark Dickens
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Order was dispatched quickly the…

Order was dispatched quickly the product was easy to fit

Helpful?
James brown
James brown
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Good company and good products

Second time I used GB DIY store. The handles are really good quality. Postage is fast. I was short delivered by 1 handle but a quick email resolved the issue and they sent me an extra handle. They all fitted really well and have upgraded the look of all My doors and windows. Website easy to navigate too, and check you have all the right fixings

Helpful?

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S Bailey
S Bailey
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

One of my handles had a small chip in…

One of my handles had a small chip in the paint finish. I raised the concern and a replacement was sent out the next day. Fantastic customer support and great products Highly recommend

Helpful?
David Wilson
David Wilson
1 reviews•New Reviewer
9 months ago
2 out of 5 stars

Don’t answer the phones !!

Don’t answer the phones !!

Helpful?
Edward Rutter
Edward Rutter
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Finger bold

Prompt delivery of finger bolt and correct replacement of my 30 year old conservatory.

Helpful?
Y. Raj
Y. Raj
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

This is a very professional comapany to…

This is a very professional comapany to do business with. There web site is very easy to navigate and the prices are very competitive. I received my delivery very quickly, well packaged and in perfect condition. Also the goods were exactly as described.

Helpful?
Michael
Michael
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great detailed drawing.

So simple - best thing is very detailed spec. and plan for the items. Helps a lot.

Helpful?
John White
John White
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

What company cannot fault in anyway

What company cannot fault in anyway

Helpful?
Cafeuccino Bar
Cafeuccino Bar
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great company

Great company for those hard to find window accessories.Good online service

Helpful?
David
David
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Very helpful and informative staff

Very helpful and informative staff. A pleasure doing business with you.

Helpful?
Alex Sasu
Alex Sasu
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

i bought twice from gb diy and will buy…

i bought twice from gb diy and will buy again. what I needed was the cheapest I could find, with very fast delivery

Helpful?
John Bruce
John Bruce
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Very good detail/specification

Very good detail/specification for the items. The GB DIY store is now my preferred choice for hardware

Helpful?
Phil Bennett
Phil Bennett
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Exactly what I needed

Exactly what I needed, the spec was precise allowing no nonesense replacement.

Helpful?
Paul Viant
Paul Viant
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The part I purchased was a great price…

The part I purchased was a great price and was dispatched really quickly and was delivered the next day even though I did not order it until 4pm

Helpful?
Ronald Clarkson
Ronald Clarkson
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Great service and price.

The experience was great because the part I needed was easily found on the website, it was priced fairly and I received it quickly.

Helpful?
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About GB DIY Store

GB DIY Store is a leading supplier of uPVC window and door repair parts, catering to both DIY enthusiasts and homeowners. The company offers a comprehensive range of over 2,500 high-quality replacement parts, including window handles, door handles, rubber gasket seals, door lock gearboxes, and cylinders. With a focus on reliability and durability, GB DIY Store sources its products exclusively from trusted manufacturers such as Yale, Versa, and Lockmaster. The company is dedicated to providing exceptional customer service and expert advice, ensuring that customers find the right uPVC spares for their specific repair needs. With same-day dispatch on orders placed before 3 PM, GB DIY Store prioritizes efficiency and convenience for its customers. By browsing their online store at gbdiystore.com, users can access a wide selection of uPVC parts to maintain and enhance the functionality of their windows and doors.

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Category

Home & Garden

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