10 months ago
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
10 months ago
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
11 months ago
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
We have used Gair gas for years. They are super efficient and always happy to sort out any problems one may have. Good at communicating as well. Highly recommend them.
Hot water system was not working. Phoned Gair and within 3 hours all was sorted by polite and efficient personnel fron Gair.
super tidy always on time friendly well manured and very competitive pricing
Ollie came a week ago to fit the boiler and radiators and they are a great addition to our house, which I still can’t believe how hot they get! He had a young assistant with him who was learning the job and he was brilliant as well. I have no qualms in giving them a top rating.
Just had system and boiler checked prior to taking out breakdown cover. Engineer phoned prior to arrival. Carried out work in a professional and friendly manner.
Requested a call out at 09:00 and the call handler managed the call very well. Captured all the details and assured a visit would take place within 24 hours. I requested call not before 12:30 thus eating into the 24 hours. Text at 13:20 same day to say that Rich would be with me within 20 minutes. Rich arrived, had been briefed about the problem, got to work and resolved the issue within thirty minutes. Checked everything was ok, offered advice on managing the boiler and left a happy householder. Tidy worker, used over shoes and left without any mess. Thank you.
Excellent service to sort out an electrical issue at our home . From start to finish, couldn’t complain with how Gair Gas supported us . 👍
Truly excellent service, we reported a fault with our heating system mid morning and the repair was completed by the end of the afternoon.
Great communication, efficient and boiler fixed. Will use from now on. Highly recommended. James
Gair were very prompt and accurate in firstly diagnosing, and the next day replacing, our failed Central Heating pump and siezed valves in the middle of the recent freezing spell. Their engineer (Alex) was very professional, informative and considerate.
Gair gas engineer phoned 20 minutes before arriving.They spent about half an hour trying to find the problem with our boiler. It transpired that the pump had developed a fault and as the boiler was under guarantee it was down to Worcester Bosch to fix it. They spent some considerable time trying to get through on the phone and eventually left saying they would phone us to let us know when they got through. This they did about 30 minutes later.
I wrote a review of Gair last week and gave the company four stars as the engineer had to get a part. I must admit I thought that I wouldn’t see the engineer again this side of Christmas. How wrong I was! I got an email the next day saying they had the part and they asked me to ring and book another appointment. In less than a week later my radiator was functioning again and boiler and heating system were thoroughly checked. The engineer, Andrei and his apprentice were very pleasant, thorough and patient with a rather frustrating job. Office staff super friendly and a delight to speak to. They deserve promotion to 5 stars! Great service!
Phoned at 8pm and got an emergency appointment for 8am the following morning. Lovely engineer who was calm, patient and helped solve the problem.
The engineer was on time and did all that was required to solve the problem
Combi boiler service Matthew arrived on time and was very efficient. Left everything clean and tidy and clearly explained what he had found. Their tracking app is also useful as it allows you to track exactly where the engineer is and when they will arrive so you can get on with your day and not waste time waiting.
Courteous, professional, thorough, on time. They cleaned up and left the place spotless.
Needed to more the boiler service appointment to an earlier time at short notice. This was done with no fuss or drama. Service engineers carried out the service quickly and without fuss. Both engineers were polite and courteous throughout the visit.
The engineers (to service my boiler) were very professional and helpful, and carried out the visit with care and efficiency.
The engineer ( Peter ) was professional, friendly, and carried out the intended work quickly and efficiently. I have found the company to be professional, competent, prompt, and always courteous. I will continue to use this company whenever I have heating/ plumbing needs.
Sunday lunchtime I notice water is coming from upstairs floorboards down the hall wall. Panic mode , called Gair gas who I've recently changed to 2nd call to them was answered and they sent engineer called Ben. He was polite and knew what he was doing unlike British gas who had just installed new tank but hadn't replace 1 small part which meant that Ben had to drain water once again. If this is the service I will continue to get I so glad I've changed. Thankyou
Based on analysis of 6 reviews rated 1-2 stars for Gair Gas
“The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'ver...”
“My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'”
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Gair Gas is a reputable home services provider based in Hampshire, specializing in a comprehensive range of services that include plumbing, heating, and electrical work. The company employs a team of fully qualified engineers who are dedicated to ensuring that homes operate efficiently and safely. Gair Gas is particularly well-versed in emergency home repairs, providing quick and professional solutions for a variety of household issues. In addition to traditional home services, Gair Gas offers expertise in renewable energy solutions, such as air source heat pumps, solar PV installations, and electric vehicle (EV) chargers. This focus on modern, sustainable energy options positions the company to meet the growing demand for eco-friendly home upgrades. Gair Gas serves a diverse clientele, from homeowners seeking routine maintenance to those needing urgent repairs, ensuring reliability and quality across all services.
Gair Gas enjoys a stellar reputation among its customers, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently commend the company's service quality, highlighting the professionalism and politeness of their engineers, such as Tyler, who is noted for being respectful and efficient. Many customers appreciate the reasonable pricing for plumbing repairs and the neatness of installations, particularly for boiler replacements and other services. However, a few critical reviews point to inconsistent service, with some customers expressing disappointment over unresolved issues and perceived poor workmanship on boiler repairs. Despite these isolated complaints, the overwhelming sentiment remains positive, with many long-time customers praising Gair Gas for their reliability and effective communication.
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