I have been using Freightera for a few years. They have such great Customer service. All the staff are very friendly and fast as resolving inquires.
Their shipping site is simple and user friendly. Of... See more
This company delivers the best freight service I could ever find. Last week, there was a delivery challenge (outside their control) but they still helped step by step to ensure delivery is completed and the customer is happy. That is why I have been using them for 5 years. Nevena, you are star! Thank you for the hard work.
At our company we were looking for a reliable shipping company.
At our company we were looking for a freight company that could bring us some merchandise from different places within Canada and the US. After looking with many companies, we found Freightera and was simply amazing. The whole process didn't take long and for the merchandise to be in our office was very fast. All the pallets were taken good care off. Also when crossing the border, they kept me informed all the time and they were in touch with our custom broker. I will definitely use their services again. Also in our office we don't have a dock and they made it work, basically gave us all the options needed.
Freightera is one of the best shippers we've ever used. Trust me you won't find a better company for your shipping needs! We do a lot of business in the USA, they always get us the best quotes! Nevena is an amazing broker, she's definitely done a good job filling Julien & Brent's shoes =) Give that girl a raise!
Excellent Service and Reliable Delivery – Highly Recommended!
We've had the pleasure of working with Freightera for several years now, and their service has consistently exceeded expectations. From the very beginning, their team has been responsive and proactive in ensuring our freight arrives on time and in perfect condition.
Whether it’s local or cross-country shipping, they’ve proven themselves to be a dependable partner. We truly appreciate their commitment to customer satisfaction and look forward to continuing our relationship.
I have been using Freightera for several years now. I ship with them every week.
The service is not comparable to any other shipping company that I have used. They communicate very well and are easy to deal with. They always return my calls or emails promptly and go above and beyond. If there are any issues they are quick to respond and are very reasonable. I can't say enough good things!!!
We've been using Freightera for both our LTL and FTL shipments for a long time, and they’ve consistently provided reliable and professional service. Their platform is very easy to use, rates are competitive, and their customer support is responsive and helpful whenever we need assistance. They've become a trusted shipping partner for our business.
We have been using Freightera for years in my company. I love that their website is so easy to go through and get quotes, their costumer service replies are very fast and helpful. I know is a service I can trust.
I have never had an issue that we can’t solve together.
Had 3 shipments with Freightera in March/April and as always they did not disappoint. Lowest quote and delivered on-time. One of the shipments was to a new client that had really specific delivery needs (delivery scheduled before had to be by email and phone and within a 2 day window) Freightera handle it with ease and took care of everything for me. The client was impressed and will be looking to me for more business.
Always a seamless experience shipping with Freightera. They offer an easy to use platform and when issues arrive they are quick to respond. I couldn’t ask for anything more - makes freight shipping for our company a breeze.
I have used freightera for over 200 shipments.
The website is easy to book freight on and the customer service is absolutely amazing, anytime there is an issue with a shipment their team is ontop of it in minutes.
Highly recommend everyone over at freightera.
Never a bad experience
Cannot recommend Sarah at freightera enough!
5 stars all day long
Freightera exceeded my expectations! Their prices are incredibly fair, making them a great choice for businesses looking for cost-effective shipping solutions. What sets them apart is their speed—deliveries are fast, efficient, and on schedule. Their online platform is easy to use, ensuring a smooth experience from start to finish. If you need reliable and affordable logistics, look no further!
I waited all day for day/ross to pick up.They didn’t follow the instructions of calling in advance. They showed up at 330pm. They showed up with a truck that was too short for the pallet. I have no idea of when they are coming back with another truck. They didn’t come back yesterday. So Hopefully today!
Excellent first experience. Price was very competitive, shipment was picked up and dropped off on schedule with great automated emails to alert of me of the progress of my shipment. I will definitely use Freightera again!
Based on analysis of 35 reviews rated 1-2 stars for Freightera
Shipping10 mentions
“They changed the prices after confirming the shipment”
Pricing5 mentions
“They changed the prices after confirming the shipment”
Delivery5 mentions
“And I really needed my delivery”
Customer service5 mentions
“Online portal has errors causing confusion and substantial additional effort - *** EDIT - have since had excellent su...”
Communication3 mentions
“Poor communication”
The CrowdTrust Experience⭐
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Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly.
Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
Freightera receives high praise from customers for its exceptional service and user-friendly platform. Many reviewers highlight the ease of obtaining quotes and scheduling shipments, with one noting it as a "seamless process" that saves time. The customer service team is frequently described as friendly and responsive, with specific mentions of staff members like Vanya and Sarah who provide outstanding support. However, some consumers express frustration regarding communication issues and inconsistencies with pickup commitments, citing instances where pickups were missed or prices changed unexpectedly after confirmation. Despite these concerns, the majority of feedback remains overwhelmingly positive, with many customers declaring Freightera their go-to shipping solution.
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